Jump to content


  • Tweets

  • Posts

    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Employer won't refund deposit ** Successfully Resolved **


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3382 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

You are not an employee. You are a volunteer. Therefore, if you are going to claim anywhere, it's small claims court. Please ensure the wording of your letter reflects that!

 

http://www.festibarrow.co.uk/promoters/

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

Link to post
Share on other sites

  • Replies 58
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

As you have pointed out it was Festibarrow that you volunteered through for the Festival event them your claim is with Festibarrow Ltd.

 

https://www.opencompany.co.uk/company/07221860/festibarrow-limited

 

C/o David Elliott Associates

Manchester Business Park

Aviator Way

Manchester

M22 5TG

 

Company Number: 07221860

 

Its a Private Limited Company

How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

Link to post
Share on other sites

Hi what I posted is there Registered Address but if you are worried send it to both but so both know you have done this what I would do is at the bottom of your letter underneath your signature put:

 

CC:

 

C/o David Elliott Associates, Manchester Business Park, Aviator Way, Manchester,M22 5TG.

 

Then add the other address here.

 

Do this at the bottom of both letters

 

Ensure you keep copies of all letters, get proof of posting or send recorded and keep a good paper trail.

How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

Link to post
Share on other sites

Please keep us updated and if you need any further help well you know where we are.

How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

Link to post
Share on other sites

  • 3 weeks later...

Just wondering how much detail to go into on my particulars of claim. It says it should be a statement of what I am claiming for and why, so should I just state I am claiming a refund of my deposit for undertaking voluntary work or should I also include not being involved in the fire incident?

Link to post
Share on other sites

You need to elaborate on the claim/s you are making. Date, what happened (briefly) witnesses if relevant, how it constitutes a legal claim. Use numbered paragraphs. Cite relevant case law if applicable (don't worry too much about this; the tribunal will know) and jurisdiction (what section of ERA you are claiming under, if not already done so; again, don't worry too much about this, if you are not sure.

 

State the core facts.

 

It is not a witness statement, but you do need to be careful you include the substance of your complaint/s (pleadings). If you have not pleaded an issue, you cannot claim it at the hearing. Care needed.

 

If in doubt, mention the fire incident if it is likely to be a key issue to the other party in their resistance to your claim.

Link to post
Share on other sites

Dont forget, this is really a breach of contract matter and not an employement matter, it just happens to be that you volunteered to perform certain duties in excange for free entry to a concert.

The contract was that you gave a deposit to ensure your attendance and this should have been returned at the end of the agreed work period.

Link to post
Share on other sites

That's right, sorry! Same thing applies as before, except use the term "as per binding contract" rather than ERA. Attach a copy of it. No need to quote case law (unless, of course, you know of any).

 

Don't forget to add on your costs and "plus statutory interest".

Link to post
Share on other sites

  • 3 weeks later...

Hi jackwsmith

 

Just thought id pop in to see if we have a further update at all on this?

How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

Link to post
Share on other sites

:thumb: thanks for the update and let us know how you get on and if you need any further help you know where we are.

How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

Link to post
Share on other sites

  • 4 weeks later...

Hi jackwsmith

 

Thanks for the update will see if I can get further advice for you please be patient.

How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

Link to post
Share on other sites

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

yes. it is added to the money the bailiffs collect. When you fill out the form you add it in the appropriate box. If you claimed interest at taxation then add that amount to the debt before the bailiff fee. You can get a high court writ and their bailiffs have a lot more powers but that will cost you £150 I believe.

Link to post
Share on other sites

  • 1 month later...

Hi

Just wanted to give you an update and get a bit of support.

I waited until 5th January to execute the warrant just in case the company was closed over Christmas. I got a phone call Friday evening from one of the Directors saying this was the first they knew about my case as they and the Company accountant had been out of the country and that he was naturally upset about having a CCJ against his company. We agreed he would email me this Monday.

 

They offered to pay me in full if I have the CCJ removed. They sent a form for me to print, sign and post off. I replied that all they were offering was what they had been ordered to pay by the courts but I was happy to do that if they reimbursed my expenses incurred in carrying out their request. They have replied saying they will pay half of the balance now, followed by the other half provided

 

1. I have sent a copy of the declaration to remove the CCJ to them.

2. Contacted online HM Courts and Tribunals sending them the same declaration.

3. Contacted online Altrincham County Court sending them the same declaration.

4. Emailed the bailiffs sending them the same declaration.

 

I have again replied I am happy to do that should they cover the costs incurred but will only notify the courts etc when payment is received in full.

They have sent a further email in response expressing their surprise at my approach and going on at great length how it was only time on my side that prevented them from professionally representing themselves and they may still do this. Claiming they have evidence in their possession from 5 witnesses and that arson is a criminal offence.

 

 

The final paragraphs I have copied word for word:

 

"On the basis that you obviously need the money urgently we will of course at our discretion settle the balance in full today as a token of our professionalism. However, if you do not fulfill the obligations you have agreed to we may find ourselves opposite each other at some point in a criminal court of law with the case being brought by DF Concerts vs Jack Smith and with all the evidence against you, you may end up carrying a heavy quota of debt, counter CCJs and a criminal conviction.

 

I hope you understand the severity of what we are saying here. If you do not lift the CCJ against us by close of business Monday 19th January 2015 and follow all instructions in my previous email a copy of this email will be sent to your parents and our solicitors."

 

I've replied again denying any involvement in the allegations and reiterating that I am happy to comply with their request if they reimburse me the expenses incurred, ink, paper, envelopes, stamps etc.

Sorry this has been so long winded, I was hoping to just post that the matter was all sorted but am feeling increasingly bullied.

 

Any advice or support would be appreciated.

 

Thanks

Edited by Conniff
Link to post
Share on other sites

"sent to your parents"?!?!

 

do they think you are 12?

 

if it sounds like aggressive BS, it's aggressive BS....

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

Link to post
Share on other sites

It's a blackmail attempt. You have the CCJ, go and get enforcement orders.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

I would reply witrh a letter

 

Along the lines of

 

" I am sorry you have not been reasonable in your dealings with me and continue to try and intimidate me.

 

You have until x date for me to recieve full payment or I shall commence enforcement proceedings, the costs of which shall be passed back to you."

 

You do not withdraw the ccj.

 

Not sure you can force additional costs out of them. Their liability is the CCJ amount only.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

 

The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...