Apparently the FO will be making a statement in which he is likely to come down hard against the banks.
The FO is in a bind. Firstly he is concerned that complaints against bank charges have doubled and he is apparently receiving up to 150 new cases per week merely about bank charges.
Secondly, he is aware that by and large the public do not have much faith in the Ombudsmansystem.
Byall accounts, people are right to have no confidence in the Financial Ombudsman. We are not aware of any bank charges finding against the banks.
Secondly, it is clear that the public have no confidence in the Ombudsman. He is receiving 150 new cases per week. (He thinks that this is a lot).
TheConsumer Action Group is receiving about 4000 new cases per week.
Conclusion: people have confidence in The Consumer Action Group and in their own ability to challenge the banks and to secure their own remedies.
Go figure ....
Similar Threads:



Reply With Quote
