Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

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BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

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  1. #1
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    Default Out of court offer from Cobbetts ** WON **

    Hi everyone

    Please help I am so confused i feel like a rabbit caught in the headlights.

    I am in the process of claiming £2k from Natwesticon for unfair bank charges. Whilst i was away on holidayicon 1-15th Oct Cobbets solicitors wrote to me with what sounds to be their standard defense and requesting more infor (CPR 18). Although their paperwork was dated 22nd Sept it must have arrived while we were in Devon because its here in the huge pile of mail that i am wading through. They state that i must reply by 6th Oct but I have missed this date through no fault of my own. I have tried to speak to someone at Cobbetts this afternoon but the person dealing with it is unavailable.

    I have sent Martins standard reply to the request for CPR18 with a footnote about the timescales etc.

    Also in the post is a copy of their Allocation questionnaire. To be frank I dont understand what the aqicon is all about. Other people seem to have had one, filled it in etc but I have had nothing.

    Please can anyone just explain the AQ business for me?

    Thanks very much

    jmg
    xxx

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  2. #2
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    Default Re: Cobbetts Cpr part 18 request.

    This happened to me,I returned from holidayicon to find that their request was need for next day.
    I faxed it to them and also informed the court.
    If Cobbetts have got the reply from you now then you have done your job.
    However I would either write or go down to court and have a note put with your file to say you were away.The allocation questionaire is basically a form that gives details of your claim and gives you some space to say why you think the case is suitable for the small claims.
    Its fairly straightforward to fill in......in fact there are guidance notes and temp wording to use.Find this in the bank temps folder.I have no idea wht they have had tha aqicon and not you.
    I would call the court and ask. click on the link to read about the AQ


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  3. #3
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    Default Re: Cobbetts Cpr part 18 request.

    Thanks vrrrrry much
    x


  4. #4
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    Default Re: Cobbetts Cpr part 18 request.

    OK, is it worth starting a new threadicon somewhere (just to co-ordinate) any volunteers to write the letter (I dont mind but think there are more experienced people here, but dont mind doing first draft).

    I'll keep my eye out to see what you decide!! Or if someone wants to PM me I dont mind!!!

    Allyxia
    KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH
    The Banks are somewhere which lends you an umberella when it is sunny, and takes it away when it rains

    HSBC £1200 - Settled in Full
    Cap 1 2 X £100 - Settled in Full
    Nationwide £1641 - Settled in Full inc Default and CCJ Removed by Court Order
    NatWest £2215.60- Settled in Full and Removed Default Natice
    Woolwich £3690 - Settled in Full

  5. #5
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    Default Re: Complaints to Lsc

    Hi

    I am completing my N149 aqicon, should I include the following statement under section G other info? I have found this under the AQ completion guide and want to make sure i am doing the right thing.

    cheers

    Jmg
    x


  6. #6
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    Default Re: Complaints to Lsc

    Sorry the statement i forgot to paste into my last post is

    I am respectfully requesting that my claim be allocated to the small claims track. This issue is not a complicated one; it is an issue of fact and not of law. The issue is only whether the money levied by the Defendant in respect of its customer’s contractual breaches exceed their actual costs incurred. I am happy to pay their actual costs and I am surprised the Defendant did not counterclaim for these, because I would have paid them without argument.

    However, the continuing problem is (in common with the 100s of other cases currently being brought by other bank customers) that the banks refuse to reveal the details of their penalty-charging regime. As the banks have a fiduciary duty towards their customers, they have a duty to deal straightforwardly and in utmost good faith.

    Accordingly, I would respectfully ask that the court in this case, not withstanding allocation to the small claims track, order standard disclosure. I understand that it is in the courts discretion to do so. I believe this would bring a rapid end to this litigation


  7. #7
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    Default Re: Complaints to Lsc

    ok, whose gona cobble a complaint re cobbetts?

    Is it a case of place a standard oneon here then people can just copy and send?

    Oh lets go for this, they are clearly abusing the situation, and unless we threaten AND take action, they are obviously,history evidencing, not going to change!!!!

    And volunteers.......

    Allyxia
    KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH
    The Banks are somewhere which lends you an umberella when it is sunny, and takes it away when it rains

    HSBC £1200 - Settled in Full
    Cap 1 2 X £100 - Settled in Full
    Nationwide £1641 - Settled in Full inc Default and CCJ Removed by Court Order
    NatWest £2215.60- Settled in Full and Removed Default Natice
    Woolwich £3690 - Settled in Full

  8. #8
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    Default Re: Complaints to Lsc

    Hi

    I would love to help but to be honest I feel completely out of my depth, I dont understand what to do next.

    Any help is most gratefully appreciated.

    p.s should I quote the statement above on my aqicon???

    cheers

    jmg
    x


  9. #9
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    Default Re: Complaints to Lsc

    HI JMG.

    I havent had an aqicon as yet, thou I suspect that cobblers will be sending me one tomoro as that is when their acknowledgement is up (for some reason I seem to be having the slow track here as my claim has been going since beginning of august!!! Oh well).

    I think Martin3030 has taken these coupla of post from your original thread and started a new thead regarding writing a compliant letter to the Law Society about the dirty tactics of Cobblers - in so much, as they know damn well that the Cpr part 18 request is not needed in the small claims court.

    Whilst this is not unlawful in any way, they are using it as a delaying tactic, and therefore acting "unethically" which would warrent a kick up the bum from the Law Society who oversees these things.

    (Though, like most bodies such as this and the one I am registered to, they do appear to be self regulating, and the virtue of any punishment should be taken with a pinch of salt).....but I digress..

    If, still require clarification on your AQ (though it does appear that you have got it all sorted correctly?).

    I think maybe go back to your orgianl post and pop the query in there. Sorry for any confusion.

    AS for writing the letter no, Im not really high up on knowledge with Cobblers but i thought if I draft a frist draft and then PM it to someone with more knoweldge they could add bits, but it saves on just one person doing all the work.

    Then once its finished, maybe you could print off a copy and forward it to the law society?

    I know I havent answered your query directly, but I hope I have helped you in some way!

    Allyxia
    KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH
    The Banks are somewhere which lends you an umberella when it is sunny, and takes it away when it rains

    HSBC £1200 - Settled in Full
    Cap 1 2 X £100 - Settled in Full
    Nationwide £1641 - Settled in Full inc Default and CCJ Removed by Court Order
    NatWest £2215.60- Settled in Full and Removed Default Natice
    Woolwich £3690 - Settled in Full

  10. #10
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    Default Re: Complaints to Lsc

    Hi
    Thanks Allyxia, I am going to add that statement anyway, I think its the right thing to do.
    Good luck with everything

    luv
    jmg
    x


  11. #11
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    Default Re: Complaints to Lsc

    Yes very good luck to you as well, flipping Natwesticon!!!

    Guess what will be dropping through my door 2moro eh!!!!

    Allyxia
    KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH
    The Banks are somewhere which lends you an umberella when it is sunny, and takes it away when it rains

    HSBC £1200 - Settled in Full
    Cap 1 2 X £100 - Settled in Full
    Nationwide £1641 - Settled in Full inc Default and CCJ Removed by Court Order
    NatWest £2215.60- Settled in Full and Removed Default Natice
    Woolwich £3690 - Settled in Full

  12. #12
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    Default Out of court offer from Cobbetts

    hi

    sorry if i am repeating someone elses query but i have gone all through the stages with cobbets i.e. their req for CPR part 18, my aqicon etc and am awaiting a court date very shortly.

    out of the blue i have received a letter today from Cobbets offering £1100 as an out of court settlement if i drop the action before 6th November (am claiming £2098.

    their letter states if i dont accept the court will view my refusal in a negative way because they have attempted to settle.

    what should i do?

    any thoughts would be great.

    jmg
    xx
    :o8)


  13. #13
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    Default Re: Out of court offer from Cobbetts

    Threads merged to help follow the story. Please stick to this one.

    They are just trying to intimidate you. I would stick to your guns and follow through for the full amount.

    Good luck.


  14. #14
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    Default Re: Out of court offer from Cobbetts

    thanks

    xx jmg xx



  15. #15
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    Default Re: Out of court offer from Cobbetts

    Hi

    is the following reply to Cobblers ok?

    Thank you for your letter dated 01/11/06 regarding the above-mentioned case.

    We respectfully decline your offer of £1100.00 in Full and finalicon settlement. We request once again that you return to us all charges imposed on our accounts totalling £2098.

    We will accept the sum offered only as a part settlement and on the clear understanding that we will pursue recovery of the remainder with a county courticon claim if necessary.


    We trust this clarifies our position




    Yours Faithfully


  16. #16
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    Default Re: Out of court offer from Cobbetts

    Sounds good to me.
    Good luck.


  17. #17
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    Default Re: Out of court offer from Cobbetts

    Hi, I am at the same stage as you I recieved my offer of £1600 today. I am claiming for just over £3000. I will be sending a response similar to yours too.


  18. #18
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    Default Re: Out of court offer from Cobbetts

    Did your offer have any conditions attached ? Because the wording of your response implies that you haven't started the court claim, yet you have ? When I got an offer this was my response;


    Thank you for your letter dated xx/xx/06

    I respectfully decline your offer of settlement and request, once again, that you return to me all charges imposed on this account, interesticon, court fee and allocation fee now totalling £xxxx, I enclose another copy of the schedule of charges.

    I will accept the sum offered only as part settlement and on the clear understanding that I will pursue recovery of the remainder.

    I will be willing to withdraw my claim upon receipt of unconditional full settlement of my claim.

    I trust this clarifies my position.

    Hope that helps?


    M-Stanley, Marbles , Barclaycard,Cap 1, NW CC's x 3, NWest, MBNA , HSBC CC ALL WON

    Outstanding
    Halifax initial 11/10 acknowledged 19/10 LBA 25/10
    LTSB initial 12/10 LBA 26/10
    Barclays initial 3/10,response 9/10 LBA 17/10,MCOL 1/11, defence &AQ 10/12
    Bof Ireland mort' S.A.R 16/10, initial 23/11, LBA 7/12,MCOL 23/12
    NatWest home loans S.A.R sent 23/10,Initial 16/12, LBA 6/1
    NatWest business a/c initial 9/11, LBA 25/11, MCOL 9/12, AQ 20/1,cheque recieved 17/2 but had to send it back !!
    HSBC c/a AQ returned 17/2
    HSBC bus' a/c MCOL 17/2

  19. #19
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    Default Re: Out of court offer from Cobbetts

    shelty

    thanks for your draft reply, i will use yours.

    many thanks

    jmg
    xx


  20. #20
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    Default Re: Out of court offer from Cobbetts

    Yippee yippee Ive Won!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!

    Thank you so much everyone for your advice, received settlement in full by special delivery today.

    Thanks v v much everyone!!!!!!

    xxxx
    x
    x



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