My dad had £75 in one week taken out of his bank.

And that over drew him and

now he has another charge on his account.

He has been trying for weeks to change his bank,

but none would take him.

He left money in his account for car insurance but they kept returning it,

because of the charge on his account.

He needs a bank that would allow direct debit.

I've been with Llyods TSB(now Lloyds, or one of them-confusing) for ten years,

it's my first bank. And have had no problems with them.

Now he owes 50 for the returned direct debit.

Can the bank see how much money their customers have?

 

Can the bank see how much money their customers have?

Without a doubt, why do you ask that ?

Because I didn't know if they can.

Because I didn't know if they can.

I asked for that

So they knew he had no money? But still took it?

So they knew he had no money? But still took it?

That about sums them up, they hit you will charges and it goes on and on, are you sure he's tried to get a basic account with another bank.

time for a bcobs complaint me thinks

dx

I think that you need to set out in bullet pointed detail what has happened.

In particular we need to know what type of account your father has, what his work position is, what the money position is on the account, and why these charges are being taken. Also how long has it been going on and how much do you think has been taken in all. It would also be useful to know what dialogue has been between you and the bank.

One thing to point out, is that if you make a serious complaint against the bank it will have to be bought by your father not you – although you can help him. Is your father up to the business of complaining against the bank – bearing in mind that it won't be easy to do because the bank will be as obstructive as possible

*He's retired

*gets £133 week on pension

*£16 car insurance, £10 WWF charity, before that had Sky coming out.

+electric and food

On the 9th he has a bank charge for the return direct debit charge which over drew him.

Has it offered him a different or basic account with £00.00 charges... has it explained any other options to him?

He's on a current account but won't know anything more til he comes round.