Aha - I spoke too soon.

A firm called Akinika have started calling them.

A quick search reveals its a DCA ( formerly Iqor).

I knew this would happen sooner or later

bearing in mind all payday loan companies got a RD letter stating that any correspondence MUST be in writing only,

and NONE have complied with that,

how does this stand regarding Akinika?

Do they have to comply with the original requests too?

If so, theyve already rang once so should I tell my brother to keep a log of all these calls?

pass the parcel.

dx

I don't suppose you know yet but are they acting for the PDL or have they bought it. Either way they should be following any agreements. Until they put it in writing I would just ignore and once they write then tell them. If you get caught on the phone just tell them that you will only discuss it in writing

If you get caught on the phone, id just hang up. Saying " in writing only" will make them know you are there, and they have the right number.

Hi all,

well here we are some 18 months later and ARC Europe have sprung up! Theyre chasing the Pounds To Pocket loan.

Unfortunately it now turns out that when she took the loans, she gave them the phone number of her husbands employer.

For the past week ARC have been phoning that number relentlessly, so much so that her husband has been called into the office and been told to deal with it as they are not happy with the calls.

Ive sent them the standard letter saying "in writing only" quoting the relevant legislation etc and its sent Recorded Delivery.

At least with a DCA I can string it out with CCA Requests and SARs at a later date

. Lets see if I can string it out for 4 years passed a Stat Barred date!

they are not allowed to call a place of work put a complaint in .

ARC are powerless

Go complain about the relentless calls to a work number

FCA and conc rule s apply

Who gets the complaint dx? FCA?

FCA report ARC

who are ARC's client?

Hi all, another update,

I posted the letter of complaint on 3/10/2016 (recorded delivery) and got a reply on the 4th!!

ARC are denying harassment and say they are perfectly entitled to phone a place of work as she originally supplied the telephone number.

However, they acknowledge the request to cease all calls and from now on will communicate in writing only.

The rest of it is the usual stuff about how the debt must be paid and please send us a big cheque. She can also go to their website and complete a financial statement - thats not happening!

Ok so that ones sorted, I guess the next step is a CCA Request followed at a later date by a SAR.

Im also going to look into the irresponsible lending route. But I dont know how far down the line of credit this actual loan is but Im certainly not going to wake the others up to find that out.

I think the best thing to do now is wait for possible court action and act accordingly.

Thanks all.

Wow, just read through this thread - what a journey!

I wish you much luck with it all.

I had something similar but on a much smaller scale where my brother took out some payday loans when he turned 18, but panicked when he had to repay them

I had the spare cash so I repaid them and he spent the next three years paying me back.

He learnt his lesson alright!

Cheers EndoftheTunnel, Im hoping a lesson has been learned here too. I think it has. Now its just a case of instigating as many stalling tactics as possible to try and get to that SB'd date.

Well Guys, here we are again.

Now we have a missive from Ladder Loans, they are offering to settle the balance of £1,527,xx for £381.xx.

I wonder why its taken them around 2 years to make this offer?

There must be some rocky ground there - just got to find it.

So thats two that are trying their luck after all this time.

Maybe the others will follow shortly.

I think the best option is to ignore for a couple of months and see if the others get in touch.

Then Ill be able to put them in order and try the irresponsible lending route hopefully to get rid of the ones at the back of the queue.

The frontrunners can have the usual CCA Requests followed by SARs

- its odds-on there will be loads of charges with this lot.

Thanks all.

Hi all, another update.

Ladder Loans have now decided to write the debt off - thats two now! Looks like my decision to ignore for a while has paid off.