Make sure to keep detailed logs. FCA wont act on single cases, but as youve seen, they take all complaints when they investigate a PDL. Now if everyone started reporting them, the PDL's would soon sit up and take notice.

Hi Fletch,

havent logged the calls.

Inventive signed for the original letter (which included a "communicate in writing only" request) on the 8th of July.

And no, she doesnt answer any of the calls, I told her to ignore them

Hi Fletch,

havent logged the calls.

Inventive signed for the original letter (which included a "communicate in writing only" request) on the 8th of July.

And no, she doesnt answer any of the calls, I told her to ignore them

If theyre still harassing you, report them and log every single attempt they make at contacting you. Don't put it off. report them asap. We've seen first hand that the FCA are coming down hard on rogue offenders. And also remember that you wont be the only person they are doing this to.

Ok renegadeimp, calls logged from today.

If theyre still harassing you, report them and log every single attempt they make at contacting you. Don't put it off. report them asap. We've seen first hand that the FCA are coming down hard on rogue offenders. And also remember that you wont be the only person they are doing this to.

Ok renegadeimp, calls logged from today.

If she has the self control not to get into an argument ( I know it takes me all my time to keep cool) it may be worth answering once and while refusing security just to tell them that they have a letter stating in writing only. If possible record that call but hopefully it should help.

I am aware that some firms tend to read the first few lines of a letter, particularly templates from websites and ignore the rest of the letter. I know this from experience

Quick question guys,

Weve still had no reply from Wonga, Inventive or Pounds to Pocket. They all recieved, and signed for the letters on or around the 8th of July.

Ive got all the signatures from the Royal Mail site and the RD receipts.

So should I follow these up with another letter and if so, would it be a simple reminder letter or is their now another step? Or have we done "our bit" and continue to sit back and wait?

I ask because these are not the kind of people to trust and I wouldnt like to think that whilst we are sat here waiting, they may be plotting some devious move that I could have countered?

Thanks all.

Personally I would wait for them to contact you, if they start chasing you just a quick one liner of dear sr, I refer you to my letter of xxxxxx, received by yourselves on xxxxxx, enclosed is a copy of the POD

Cheers Fletch, Ill sit back

Update again.

After over a month, the second one has come in. Pounds to Pocket have agreed to my terms but only for six months. On the same day they sent a DN by email. Must be something in that to trip them up with. Time to read up again!

P2p are just qq in disguise. After 6 months just tell them your circumstances remain unchanged.

Most companies only set arrangements for 6 months or a year, just a pain in the backside when you renew it.

Was the DN an actual proper DN as set out in the CCA or a notice of intention to file a default. I know this is a moot point but I am yet to be convinced that email is an appropriate system for sending DN's. How can they tell when it was received? I know a DJ has suggested that in his opinion a DN is served on the day it is produced but I can not see that standing up to scrutiny

Update again.

After over a month, the second one has come in. Pounds to Pocket have agreed to my terms but only for six months. On the same day they sent a DN by email. Must be something in that to trip them up with. Time to read up again!

I know you may not be in a position to do this otherwise you wouldn't be on this thread but

I have been in same situation and still am to a degree but

p2p will accept significant reduction if you send them email stating you can offer xxx amount.

They come back at first and say no but they accepted in the end a much lower amount.

Keep on at them.

I was offered a 6 month plan initially but 4 months in I tried to settle with a much lower full and final settlement

which with the help of a family member I sorted.

I still got few more to clear but keep chipping away.

Good luck with everything.

Another update guys,

after initially receiving a letter from Pounds to Pocket agreeing to the repayment plan (for six months)

we now receive a letter from them marked "Final Notice - Impending Account Sale")

and demanding three payments of £280.xx over the next three months.

It also states that her account will be sold on the 7th September

but the first payment they have demanded is not until the 15th September.

Whos fooling who here?

Then theres the usual threat of doorstep collectors and court action that may be used by the new owners of the debt

( they havent said who this will be yet).

So, bearing in mind that she already has an affordable arrangement in place for the next six months (in writing)

can I possibly use this latest letter against them in the foreseeable future?

And who has a name like Pete Ng (Final Resolution Team Manager)?

Thanks guys.

H Merlin

Ng is a common Chinese surname and I have seen it pop up on several letters posted on the forum. Even if it is not his real name , so long as it can be traced back to an individual it is perfectly legit.

Ok , so if they do sell the debt , which the T&C's will say they can do, you have an arrangement in place and the new owners can not alter that . If the new owners try to get out of t , you will have a legitimate complaint.

I hope , for your peace of mind they do not sell it to the buffoons who are MMF (although another complaint against them would be fantastic)

Thanks for the reply Fletch, whats the story with MMF?

I see all the advantages of the debt being sold on ( none-forwarding of critical paperwork etc) and yes, it can be a pain dealing with DCAs but as long as everything is in writing I can build a wall for her against them.

Whatever happens, I will keep any repayments at an affordable level - this is generally a lot easier to do when a debt is sold on. You just have to be as awkward and as obstructive as the DCA - but keep it all on paper!

MMF (motormilefinance) seem to take little or no notice of their own policies and procedures let alone the FCA rules. They routinely do not answer letters or avoid answering the relevant parts .

It is a shame but the only way I ever seem to get a real response is to escalate the matter to the CSA (their trade body) and/or the Fos .

In one recent exchange I showed them letters and read receipts sent on 27th May yet they still continued to insist the first letter they had was the follow up one on the 2nd June

I have records and copies and then copies of those copies. My emails are IMAP and my letters are in a file as well as scanned on my PC and backed up into google Drive ( Overkill or what)

Ok. see what you mean Fletch.

Im a stickler for Recorded Delivery, everything I ever send is by RD.

This one might be fun then. I have four folders, one for each debt. Records, letters etc are meticulously kept. Bring on MMF!

Ok. see what you mean Fletch.

Im a stickler for Recorded Delivery, everything I ever send is by RD.

This one might be fun then. I have four folders, one for each debt. Records, letters etc are meticulously kept. Bring on MMF!

Just checking how you going on. Also to let you know that the quick quid one I am still paying off on 6 month arrangement they have emailed without me asking and extended again so don't worry when the 6 month is up they will probably make contact doing the same so long as you stick to the arranged payments. Hope all goes well

Hi all just an update -

Inventive are still ringing two or three times a day even after all this time.

It would seem that they are not going to comply with the original letter I sent which included the request

that all future correspondence should be in writing.

However, they received that instruction by Recorded Delivery and I have a copy of the letter and the receipt from the Post Office

and a copy of their receiving signature so we are not too worried about that one.

The good news is that yesterday (11/10/2014) she received an email from Wonga saying that her debt is one of the many

they have been forced to wipe so she now owes them nothing:-)

That email has been printed out and put in her "Wonga" file as it wouldnt surprise me if, in a year or two,

someone makes a quick buck by selling these cancelled debts on to a DCA,

and that DCA then tries to chance its arm with the usual threats to ex-customers in the hope

that by then most people will have deleted these emails and have no physical record of their cancellations.

It wont be happening here!

Hi all just an update -

 

Inventive are still ringing two or three times a day even after all this time.

It would seem that they are not going to comply with the original letter I sent which included the request

that all future correspondence should be in writing.

 

 

However, they received that instruction by Recorded Delivery and I have a copy of the letter and the receipt from the Post Office

and a copy of their receiving signature so we are not too worried about that one.

 

The good news is that yesterday (11/10/2014) she received an email from Wonga saying that her debt is one of the many

they have been forced to wipe so she now owes them nothing:-)

 

That email has been printed out and put in her "Wonga" file as it wouldnt surprise me if, in a year or two,

someone makes a quick buck by selling these cancelled debts on to a DCA,

and that DCA then tries to chance its arm with the usual threats to ex-customers in the hope

that by then most people will have deleted these emails and have no physical record of their cancellations.

It wont be happening here!

Great news about the wonga. I settled with them only few weeks ago wish I had held out now. Anyway good luck with the rest.

Hi all, another update -

having got an email from Wonga dated 10/10/2014 cancelling her debt to them,

she has now received another email dated 14/10/2014 headed

"Notice of our Intention to Register a Default".

They are now demanding the full amount and threatening to register a default 120 days after the original loan repayment date.

Now this could simply be one department not knowing what the other department is doing

as the "cancelled debt" letter came from "[email protected],

whereas this latest demand came from [email protected].

before I send the collections team a copy of the first letter, a quick question.

Are they entitled to change their mind regarding wiping the debt?

Just want to be fore-armed before we go head to head.

Thanks all

yes they can I suppose

however, just scan it

attach it to an email

an send it to collections.

chew on this mate

yes they can I suppose

 

 

however, just scan it

attach it to an email

 

 

an send it to collections.

 

 

chew on this mate

"Chew on this mate" Just what I was thinking!

Hi all.

thought I would drop by with an update.

Ive recently found out that my brother had a change of heart shortly after setting up payment plans with the payday loan firms

and decided not to pay any of them.

This, as you will recall.all started last June 2014.

The state of play 8 months on is this,

Pounds To Pocket - not one letter or phonecall from them.

Sunny - same as above.

Very Loans - as above again.

Inventive - still ringing on the same number although this is now down to 3 or 4 calls a week.

This, to me, is a good sign. It tells me they are being cagey.

If you recall, they were all sent Recorded Delivery letters (all signed for) stating that any further communication MUST be in writing.

None of them have complied - not one written communication from any one of them.

So what would happen should any one of them decide on court action?

Would the letters still stand after all this time?

Or could a judge take a view that some responsibility lies with us and that we should have taken further steps to address these debts?

Im expecting DCAs to get on the case some time in the not too distant future.

How do these letters stand regarding them?

I appreciate your input guys and gals and thanks all.