Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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Thread: My first steps

  1. #1
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    bigsister Novitiate

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    Unhappy My first steps

    Right...I am about to start claiming back £165 worth of charges from A & L that have mounted up over the last year...

    I know to some this may not be worth bothering with, but as a mother of 5 it is a lot to me.:grin:

    The final straw came last week when due to a genuine mistake, a cheque I wrote was refused due to insufficient funds in my account they charged me £34. I was on holidayicon and didn't realise. By the time I got home they had reissued the cheque ( within 3 days) and they have given me another £34 charge.
    I phoned them and they have removed the last charge but I am sick and tired of them thinking they can help themselves to money that isn't theirs..Leaving me in a mess everytime to clear up...I am on benefits and a very tight budget....So £34 at a time takes me a few weeks to get straight again...


    Anyway enough of my ranting...
    I have another account opened at Natwesticon and am about to get my Direct debits and income payments transferred to my new account...

    Anyone out there got any ideas of an easy way to transfer my DD's and income payments to my new account...?

    Also, am I right to say that my next step after this is to write to my bank asking for my charges to be refunded...

    I know this is a premature question but I am going to need a lot of help with this as I suffer mental health problems and need to know I am doing this right as the less stress the better for me


    Thanx in advance
    Bigsis...x



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  2. #2
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    Default Re: My first steps

    use this link and follow the step by step guide. Good luck. I am into A&L for £168 and I expect to get it all back.

    http://www.consumeractiongroup.co.uk...acts-list.html

    Fizzer
    Prelim letter sent 17/10/06
    LBA sent 01/11/06
    MCOL applied for 21/11/06

  3. #3
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    Default Re: My first steps

    Thanx Fizzer will have a look at it....
    Any help appreciated...


  4. #4
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    trable Novitiate

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    Default Re: My first steps

    Hi bigsister,

    we also have just opened parachute accounticon with Natwesticon. They will do all the leg work regarding Dd and income. they will write to a & l get details and set everything up then close old account if you wish.

    Good luck with your claim.

    Tracey


  5. #5
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    Default Re: My first steps

    Thanx Tracey...I have a step account at Natwesticon as I had to enter a debt managementicon plan to help me with my debts that my illness caused..I am not allowed just any bank account now due to my history.....Haven't heard of a parachute accounticon though ..But I am sure they will sort my bits whatever account I have...? Thats great I will pop in and see them I think...
    Thanx a million x


  6. #6
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    Default Re: My first steps

    Hi
    I am just about to get started reclaiming my bank charges from over 2 years, i don't know how much they have charged me, but i am going to try. Wish me luck. I have been on the site for ages but have just got enough courage to post the 1st letter.

    Karen:o

    Karen Phillips

  7. #7
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    Default Re: My first steps

    Quote Originally Posted by bigsister
    Thanx Tracey...I have a step account at Natwesticon as I had to enter a debt managementicon plan to help me with my debts that my illness caused..I am not allowed just any bank account now due to my history.....Haven't heard of a parachute accounticon though ..But I am sure they will sort my bits whatever account I have...? Thats great I will pop in and see them I think...
    Thanx a million x

    Hi, bigsister, welcome to the forum.

    A "parachute accounticon" is just one that you have opened before you jump!

    In other words, you are advised to open another account before you claim back from A&L cos they close your account when they pay up.

    You've already done this, so you are ahead of the game. Well done.


  8. #8
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    Default Re: My first steps

    Quote Originally Posted by karenphillips
    Hi
    I am just about to get started reclaiming my bank charges from over 2 years, i don't know how much they have charged me, but i am going to try. Wish me luck. I have been on the site for ages but have just got enough courage to post the 1st letter.

    Karen:o
    Hi, Karen, welcome.

    Find one of the "NEW THREAD" boxes on the A&L forum's contents page (don't know if it has an official name and I can't do links I'm afraid), and start yourself a thread.

    You can use it to keep us posted on your progress, or if you need to ask for any advice along the way.

    It doesn't need too much courage to post on here really - after all it's quite anonymous when you think about it. The real courage is taking the leap to claim back your charges - it's great that you have found the courage to do that - you wouldn't be here otherwise. So a big WELL DONE to you for that.

    And remember, you're among friends. Good Luck.


  9. #9
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    Default Re: My first steps

    Hi Bigsis... I have had an offer from A+L CC for £230 of the £590 i am claiming... sent it straight back and am happy to file again at court.

    Good luck



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