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    • They have defended the claim by saying that the job was of unsatisfactory standard and they had to call another carpenter to remedy. My husband has text messages about them losing the keys a second time and also an email. What do they hope to achieve??? Most importantly,  as far as I have seen online, now I need to wait for paperwork from the court, correct?
    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
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Matt Vs RBS..... Round 2


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OK, Statements received yesterday. Have transposed the charges details to my excel spreadsheet, and have £2769 worth of charges. The cheeky b*gg*rs. Same old story of snowballing charges. Well this time its going on next years holiday!!

 

Noticed that the statements only went up to 29/8/06, and I know I've had a plethora of charges since. So they haven't even done the S.A.R - (Subject Access Request) right.

 

Looks like a trip to the branch tomorrow then.

 

 

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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Got all outstanding details from the Branch today. Toting everything up, it comes to £2933 exactly. Preliminary letter will be sent in the morning.

 

*****************************************

RBS Account 1: S.A.R - (Subject Access Request) sent 4/9/06, LBA sent 10/10/06, offered £2300 (declined) 16/10/06, final offer for £3754 received 28/10/06, accepted.

 

RBS Account 2 (Joint): S.A.R - (Subject Access Request) sent 2/11/06. premlinary sent 15/11/06 for £2933

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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Hi Matt - sorry to bother you but am really interested as you have already won!

 

If you don't mind me asking - what level of interest did you demand from RBS? Did you just request the charges back or did you ask for interest as some people are at a higher rate (eg. authorised or unauthorised rates from the bank?)

 

I have totalled up my charges and they seem to come to just over £1000. I say seem as I still have 1 or 2 to check out as I don't know what they are for and therefore whether they are reclaimable.

 

I still haven't figured out how to calculate which bits of the HUGE amounts of interest I have been charged are down to the charges (as my overdraft limit has changed tens of times over the period)

 

I really want to get the prelim letter out but don't want to mess up right at the start! Would you mind talking me through a bit? I'm going barmy on here with an overload of info and no idea about spreadsheets!

 

Thanks SO much!

7-11-06 Requested statements from bank

11-11-06 Statements received

3-2-07 Finally send letter demanding repayment of £1,993.81

8-2-07 received first bog off letter - 'sorry to hear you are dissatisfied - passing you to customer services...'

21-3-07 letter ofering full refund of charges (£1037) less the contractual interest. As have NOT filed to court yet, am accepting payment of charges.

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I didn't charge interest on it as they settled out of court. Interest at 8% would have been added if it had gone to court via MCOL.

 

What I did was:

 

Send the SAR to get my statements.

 

Put these into the spreadsheet.

 

Used the formula for working out the daily interest.

 

Added each column, i.e. the actual charges and the daily interest on each charge at 8% APR.

 

Initially claimed for the charges only.

 

Won

 

If it had had gone to court, I would have added the interest.

 

I will PM you with info re the interest calculations

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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Thanks - that would be really helpful. Sorry - I wasn't very clear - I didn't mean the 8% exactly as I am trying to calculate how much of the interest that they have charged ME over 6 years I will claim back.

 

I intend to ask for contractual level of interest on the lot also. which I will ask for right from beginning letter as suggested on here... I think it's a valid request that will stand up in court so will go for it and se what happens.

 

Thanks for your help!

7-11-06 Requested statements from bank

11-11-06 Statements received

3-2-07 Finally send letter demanding repayment of £1,993.81

8-2-07 received first bog off letter - 'sorry to hear you are dissatisfied - passing you to customer services...'

21-3-07 letter ofering full refund of charges (£1037) less the contractual interest. As have NOT filed to court yet, am accepting payment of charges.

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Hello Furzle

 

sorry for the delay

 

The rate of interest is usally found on the letter they send you telling you they're going to charge you £28. This 'maintenance' charge is for going over the overdraft limit (which, in my case, happened when they actioned a DD that would take me over the OD limit).

 

The problem here, maybe, is that you would have to work out which bits of the interest charged relates to you going over the overdraft limit (I think). The sums boggled me, so didn't bother. I didn't think it would have come to much though. Their APR for this, I believe, stood at 29%.

 

I don't know how far you would get charging contractual rate from the start, but good luck.

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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  • 2 weeks later...

Well, the preliminary was sent 15/11/06, and I have had diddly squat back off RBS. With my first claim I at least received a get lost letter. With this I have got nothing, which is getting me a little worried. Has this happened to anybody before? Are RBS changing tac?

 

In any case, i sent my LBA today.

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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Received an answer to the Preliminary, 3 days after sending the LBA. Usual babble, the words fair, reasonable and transparent made there way into the text, which is ironic, as they are anything but.

 

T minus 11 days till moneyclaim online.

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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  • 2 weeks later...

Its been almost 2 weeks (1 day shy) of the deadline in the LBA. I'll probably wait 'til Monday, but, regrettably, it looks like I'll be doing the MCOL thing.

 

Really nervous about claiming online. I have got a good claim particulars I found from trawling through the website, but I really hope an offer is made before I have to do this.

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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  • 4 weeks later...

Hello

 

The date is now 9th January. The LBA was sent 2/12/06, with a response to the original prelim received 4/12/06. Have had a hectic Christmas and new year where we were away for a good portion of the time. Returned home last week to find it had been burgled, so all in all, not good. So I've not had chance to keep things up to date.

 

Up to yesterday, I had no response from my LBA, and in fact E-Mailed Tommy McClean my LBA and charges schedule just in case it had been lost internally at RBS (was sent recorded delivery, so i Know it got there) some time before christmas.

 

Tommy responded:

Because of the volumes of this type of claim we are currently seeing :D, it is unlikely that we will be in a position to respond soon. If you feel unable

to bear with us meantime, it may be appropriate, therefore, for you to move matters down the legal route.

 

I then received a letter yesterday apologising for the delay and asking us to bear with them.

 

Do you think its a stalling tactic, or they really are up to their necks in it.

Or should I do MCOL now, which is looking pretty good anyway, as i get an extra £700 interest.

 

 

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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Hello

 

Is this correctly filled in?

 

1. The Claimant has an account xxxxxxxx with the Defendant, opened 1999. Since 17/08/01 the Defendant debited charges and interest in respect of purported breaches of contract. 3. Defendant is aware of all details as a list of charges has already been supplied. Another copy will be sent. 4. Claimant contends: (a) The charges exceed the Defendant's losses caused by the breaches; (b) The Term permitting the Defendant to levy such charges is unenforceable under the Unfair Terms in Consumer Contracts Regulations 1999, Unfair Contract Terms Act 1977 and at Common Law. 5. Claimant claims: (a) return of the amounts debited of £2996; (b) Interest per S.69 County Courts Act 1984 of 8% - £645.58 continuing at 8% until judgment or settlement at a daily rate of £0.00022; 6. Alternatively, if the charges are a fee for a service, then they must be reasonable under S.15 of the Supply of Goods and Services Act 1982. 7. Costs allowed by the Court.

 

I have set this all up on MCOL, all I need to do is click the submit button. An extra £645 with the interest at 8% included!!!

 

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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Hello

1. The Claimant has an account xxxxxxxx with the Defendant, opened 1999. Since 17/08/01 the Defendant debited charges and interest in respect of purported breaches of contract. 3. Defendant is aware of all details as a list of charges has already been supplied. Another copy will be sent. 4. Claimant contends: (a) The charges exceed the Defendant's losses caused by the breaches; (b) The Term permitting the Defendant to levy such charges is unenforceable under the Unfair Terms in Consumer Contracts Regulations 1999, Unfair Contract Terms Act 1977 and at Common Law. 5. Claimant claims: (a) return of the amounts debited of £2996; (b) Interest per S.69 County Courts Act 1984 of 8% - £645.58 continuing at 8% until judgment or settlement at a daily rate of £0.00022 this is not your daily rate you need to x your charges by this i.e £1000x0.00022= £0.22 the £0.22 is then your daily rate of interest.; 6. Alternatively, if the charges are a fee for a service, then they must be reasonable under S.15 of the Supply of Goods and Services Act 1982. 7. Costs allowed by the Court.

 

I have set this all up on MCOL, all I need to do is click the submit button. An extra £645 with the interest at 8% included!!!

 

 

show your charges total with out the 8% interest. You show the 8% interest on your spreedsheet.

have a look that this link it should help http://www.consumeractiongroup.co.uk/forum/bank-templates-library/681-4-particulars-claim-n1.html

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OK, is my thinking right here.

 

Using the spread sheet, I have a total of £2996 in charges.

 

On each line item, I have used the formulas given to work out the number of days, and work out the interest at 8%. This totalled to £645.58.

 

For the daily rate of interest I am taking £2996 x 0.00022 = £0.66. Is this £0.66 correct?

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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Here they are:

 

1. The Claimant has an account xxxxxxxx with the Defendant, opened 1999. 2. Since 17/8/01 the Defendant debited charges and interest in respect of purported breaches of contract.. 3. Defendant is aware of all details as a list of charges has already been supplied. Another copy will be sent. 4. Claimant contends: (a) The charges exceed the Defendant's losses caused by the breaches; (b) The Term permitting the Defendant to levy such charges is unenforceable under the Unfair Terms in Consumer Contracts Regulations 1999, Unfair Contract Terms Act 1977 and at Common Law. 5. Claimant claims: (a) return of the amounts debited of £2996; (b) Interest per S.69 County Courts Act 1984 of 8% - £645.58 continuing at 8% until judgment or settlement at a daily rate of £0.66; 6. Alternatively, if the charges are a fee for a service, then they must be reasonable under S.15 of the Supply of Goods and Services Act 1982. 7. Costs allowed by the Court.

 

Is this OK?

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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Guest willowb
Here they are:

 

1. The Claimant has an account xxxxxxxx with the Defendant, opened 1999. 2. Since 17/8/01 the Defendant debited charges and interest in respect of purported breaches of contract.. 3. Defendant is aware of all details as a list of charges has already been supplied. Another copy will be sent. 4. Claimant contends: (a) The charges exceed the Defendant's losses caused by the breaches; (b) The Term permitting the Defendant to levy such charges is unenforceable under the Unfair Terms in Consumer Contracts Regulations 1999, Unfair Contract Terms Act 1977 and at Common Law. 5. Claimant claims: (a) return of the amounts debited of £2996; (b) Interest per S.69 County Courts Act 1984 of 8% - (£645.50) don't put in a figure here, just add it to the total on the form continuing at 8% until judgment or settlement at a daily rate of £0.66; 6. Alternatively, if the charges are a fee for a service, then they must be reasonable under S.15 of the Supply of Goods and Services Act 1982. 7. Costs allowed by the Court.

 

Is this OK?

Other than that, sounds good to me!

 

I doubt that you'll get all that in on moneyclaim, if I were you I'd type it and complete an N1 form which you can download from the HMCS website.....IMO it's a better way of doing it anyway seen as how you get far more room for POCs. Send 3 copies of everything into the Court along with a cheque (£120 in your case I think).

 

Good luck:)

 

Wxxx

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OK.

 

Its Done. the claim has been filed.

 

A little worried about Paul Walton though. Has a precedent now been set?

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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Guest willowb

As far as I know and I haven't read the whole thread...is it not to do with going back over 6 years? Glad you reminded me though I must go and read the whole thing....I hope he's ok.

 

Wxxx

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