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Thread: karl v AL

  1. #1
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    karl v AL

    hi all,

    10 days ago sent my inital letter to AL looking for my money back, orginally they didnt seem as bad as the other high street banks, and had a policy where it was 2nd day overdrawn charge... .now appears as ruthless or maybe more ruthless than others with first day charging, not will to talk etc

    well i got my first reply 3 days before lbaicon, even the reference in it is funny

    VCD9216/UNFAIR2

    you would swear they are getting a few of these eh?

    well ususal **** from bank

    'we have noted you comments, charges are fair. OFT meant credit card charges which are quite different, OFT have not entered into discussion with banks over matter. cannot accept you have been unfairly charged, no refund! sorry, hope this helps etc'

    no it doesnt i have only been with this bank for 1 year and have charged me over £250 in charges imagine if i where a loyal customer

    anyway i have a Halifaxicon claim rolling too, so waiting till friday until deadlines expire then sending LBA to halifax and AL

    http://www.consumeractiongroup.co.uk...tml#post322902



    karl

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  2. #2
    Battleaxe
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    Default Re: karl v AL, 'banking another form of legal robbery'

    Singing 'Welcome to my world'...

    Go for it mate and take no prisoners. We are all here with you and will support you on the journey.


  3. #3
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    Default Re: karl v AL, 'banking another form of legal robbery'

    Hi Karl. As battleaxe says 'Welcome to my world'. As you've probably seen on here already A&L will string this on for as long as possible but keep smiling, I was really nervous when I started but now it's getting kind of funny


  4. #4
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    Default Re: karl v AL, 'banking another form of legal robbery'

    its really not even the charges as if they werent bad enough, they are really sh*t!

    i have 2x accounts with them and even thou both appear in my online profile it takes 2 working days to transfer money between them!?!, with the Halifaxicon this was instant

    oh and my memeriol details for online banking you cant change online, i had to tell an advisor what to change them too.. this has been done 3x times so far and they still cant manage to hit the SAVE button

    and there customer service is sh*t, no matter how many times you phone them about something they seem to f*ck it up

    direct debits 3x of my direct debits dont seem to connect with my list of direct debits so to tell when they where took out i have to look through my statements to find them!

    and whats the idea on hanging up on ppl

    and ... i could go on and on and on and on..... oh are they all this imcompentent ???

    and if any one fancys helping to answer this one
    http://www.consumeractiongroup.co.uk...tml#post336317
    looking for a less imcompentent bank

    cheers


  5. #5
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    Default Re: karl v AL, 'banking another form of legal robbery'

    I've had unfair 4, I want to know whats in unfair 1 and 3!!


    We haven't got the money, so we've got to think!
    Ernest Rutherford

    A & L
    Data Protection Act Letter sent 11/08/06
    Data rec'd 14/09/06, Prelim letter sent 16/09/06
    LBA sent 22/09/06, MCOL 6QZ68670 issued 2/10/06 - chq for £6,375.34 rec'd 04/11/06.

  6. #6
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    Default Re: karl v AL, 'banking another form of legal robbery'

    maybe we should write and ask them whats in the other letters then?


  7. #7
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    Talking Re: karl v AL, 'banking another form of legal robbery' ***LBA***

    here we go time to send my lbaicon

    its weird that i am starting to enjoy this :grin:

    time to see what stupid reason they give this


  8. #8
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    Default Re: karl v AL, 'banking another form of legal robbery'

    so... letter back early today from AL (UNFAIR4 ), they wont enterain idea as applies to credit cards...

    should i lodge my court case now, or wait until actual time has expired (mon 20th) before lodging, to prove you followed some kind of proceedure?
    they threatened account closure again, will they actually do this ?


  9. #9
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    Default Re: karl v AL

    Yes they will close your account, so don't be in any doubt about that. I suggest that you do wait until the lbaicon has expired as you did give them 14 days so you must be seen to be reasonable and stick to your word, just in case you end up in court. We all know it won't happen, but at the end of the day you are claiming through the courts so you must work under the assumption that is where it's headed, so it isn't to be taken lightly.

    Regarding other banks, I am happy with smile the internet bank, especially since they paid me back my charges with no quibble, but I opened a basic Nat West step account just in case I needed it. They will accept anyone with this regardless of credit rating.

    Fed up with bank charges?
    Email your MP TODAY!!!

    Sign the Petition

    When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.

    END LEGAL LOAN SHARKING
    SIGN THE PETITION TODAY



    What's Best for You?


    The Consumer Action Group is a free help site.
    Should you be offered help that requires payment please report it to site team.

    Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
    Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
    Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

    Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

  10. #10
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    Default Re: karl v AL

    By the way I had to change your thread title as we have to be cautious about potentially libellouts content on the thread. Also please mind your language.

    Fed up with bank charges?
    Email your MP TODAY!!!

    Sign the Petition

    When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.

    END LEGAL LOAN SHARKING
    SIGN THE PETITION TODAY



    What's Best for You?


    The Consumer Action Group is a free help site.
    Should you be offered help that requires payment please report it to site team.

    Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
    Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
    Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

    Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

  11. #11
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    Default Re: karl v AL

    ok
    cheers


  12. #12
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    Default Re: karl v AL

    ni small claims court online

    case lodged against them, ahh te hassle have to phone them and find out how to attach schedule of charges

    ah well here we go

    i better start looking for a new account!...


  13. #13
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    Default Re: karl v AL

    I think you will just have to post the schedule of charges if it is like MCOL, as you can't send attachments.

    Fed up with bank charges?
    Email your MP TODAY!!!

    Sign the Petition

    When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.

    END LEGAL LOAN SHARKING
    SIGN THE PETITION TODAY



    What's Best for You?


    The Consumer Action Group is a free help site.
    Should you be offered help that requires payment please report it to site team.

    Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
    Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
    Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

    Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

  14. #14
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    Default Re: karl v AL

    had to fill in an extra form yesterday to enable the NI courts to pursue the matter in England and Wales...

    lets hope case porgresses.... would be nice if it was settled by xmas , heres for hoping!

    i am also going to send in my schedule of charges to the courts they require 2 copies, presume one is for the bank.


    should i sent in my letters and their replys as extra evidence?
    and should send my bank statements?

    if i choose to use the bank statements the court officer did state, the court would automatically presume the bank has them as they hold my records and banking details....


  15. #15
    Site Team caro has disabled reputation caro's Avatar

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    Default Re: karl v AL

    You don't need to send anything other than the 2 copies of the schedule for now, or probably ever if A&L follow the usual pattern.

    Fed up with bank charges?
    Email your MP TODAY!!!

    Sign the Petition

    When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.

    END LEGAL LOAN SHARKING
    SIGN THE PETITION TODAY



    What's Best for You?


    The Consumer Action Group is a free help site.
    Should you be offered help that requires payment please report it to site team.

    Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
    Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
    Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

    Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

  16. #16
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    Default Re: karl v AL

    you know the AL have really took advantage of my account!

    i have 3 times had the following occur,

    my wage got paid in and was available thursday 29th am to withdraw, that evening i took out say £100. (nb. wage was in before i took out my money! and i couldnt have taken £100 out via cash machine as there was only £10 available before wage went in)... on my statements AL have 3+ times in 12 months shown amount came out before wage went in, putting me over the overdrafticon limit and then charged me £25 at end of month!!!


    can i actually write to somewhere other than Ombudsmanicon and complain, this feels like my account being 'doctored' so as they can raise a charge!!!
    i am sure this is some kind of finanical mis-conduct


  17. #17
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    Default Re: karl v AL

    right time to look up FSA and other websites for complaining about banks!!!

    i phone yesterday to ask about another lastest charge (type mentioned above from 29th nov), and i was first told no money needs a day to clear !!!!! what !!!!! do AL need a day to realise the money is there before taking it out? maybe we should give them a week and written notice !?!

    then adviser changed mind and stated if i disagreed maybe, i should write a letter in to AL!, i then asked to speak to his boss as this is just not good enough they are taking the p**s! oh we dont really do that... i can ask them to ring you back? and of course no ring back!!!

    well sorry thats prob my fault too i turned my mobile of about 11:30pm last night, how are they ever going to get through!


  18. #18
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    Default Re: karl v AL

    AL have until the 18th to respond, if they dont a Decree can be issued which may affect their credit status.... Fantastic!!! Just think a bank with a bad credit rating, how might that affect them?


  19. #19
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    Default Re: karl v AL

    Quote Originally Posted by cinnamondk View Post
    AL have until the 18th to respond, if they dont a Decree can be issued which may affect their credit status.... Fantastic!!! Just think a bank with a bad credit rating, how might that affect them?

    PMSL

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