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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Barclaycard penalty charges - (probably) **WON** with restitutionary interest


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I would not respond to them at all.

 

They can contact BC or Barclays Litigation to get the info if they want it.

 

It would be better for you if BC didn't buy the debt back from Link, so you don't need to help that happen.

 

:-)

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Thanks Slick :)

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The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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Received today their copy of the DQ

 

Only thing that looks odd is that for number of witnesses they entered "To Be Decided"

 

They also agreed to mediation

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The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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Hi SS,

 

I've not seen this before in a bank's defence but I doubt there will be any witnesses required by the bank.

 

Mediation will be the next stage and this will be organised by the court.

 

:-)

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  • 2 weeks later...

Mediation dates between 6-8th October pending confirmation from the defendent.

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Phoned tribunal today.

 

No response form Barclaycard to the tribunal service yet.

As such they only have 2 appointments available left. Looks like they are going to miss the mediation.

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Keep a log of your contacts with the Mediation service including time, date and brief detail of what was discussed.

 

:-)

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Roger.

 

What they will do is that as soon as the last 2 appointments are taken by others they will then transfer the case ot my local court where the DJ *MAY* issue an order demanding that Barclays work with the mediation team. Wont mind that too much as this time the problem hasnt been paperwork not being passed on its instead the defendant :)

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  • 3 weeks later...
Roger.

 

What they will do is that as soon as the last 2 appointments are taken by others they will then transfer the case ot my local court where the DJ *MAY* issue an order demanding that Barclays work with the mediation team. Wont mind that too much as this time the problem hasnt been paperwork not being passed on its instead the defendant :)

 

Email this morning. Details cannot be divulged until I decide how to respond.

Happy with this turn of events. I hope to be able to say more later.

 

in the unlikely event I cannot take this as a good thing.

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This case is now concluded. Cannot say any more.

 

I am always willing to help others with BC claims and encourage people to challenge them. :D

 

Thanks to all the support from Slick and others :)

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Hi SS,

 

From your post above, I assume you have secured a full refund of charges plus compound restitutionary interest from BC but you've agreed to confidentiality about the existence, and the terms, of your settlement agreement.

 

If this is the case, please say nothing that breaches the Confidentiality Clause.

 

I hope you are a Happy CAGger !

 

:-)

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As am I.

I am indeed a very happy CAGGER :)

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Glad to hear you're happy and thread title amended slightly.

 

:-)

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Test to see if thread title shows as per post #66.

 

Not sure why it didn't in Dot's post above. :???:

 

:-)

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  • 3 weeks later...

Question.

 

What do you do when the OC breaks the confidentiality clause it imposed on the agreement by telling the current owner of a debt that you had a settlement for XXXX

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Question.

 

What do you do when the OC breaks the confidentiality clause it imposed on the agreement by telling the current owner of a debt that you had a settlement for XXXX

Personally, and if you are sure of the facts and can prove the statement was made by the OC, then I would hit them with everything possible. Was there a clause in your agreement which stated the consequences if either party failed to keep to the terms?

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Well the dca has written to me saying the OC told them a settlement was reach for £XXXX on XX date

 

No penalties listed for breach

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Well the dca has written to me saying the OC told them a settlement was reach for £XXXX on XX date

 

No penalties listed for breach

 

Well, in that case, I would write to them with a Letter Before Action demanding that they explain themselves.

 

Don't know the legalities, but you could possibly pursue them for a "Breach of Contract" perhaps experts on here could advise you further.

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Thats what im considering doing. Im tempted to poitn out that as they have violated the confidentiality of the agreement that I am therefore entitled to do the same and am currently writing to the media :p

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The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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