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    • I've looked through all our old NPE threads, and as far as we know they have never had the bottle to do court. There are no guarantees of course, but when it comes to put or shut up they definitely tend towards shut up. How about something like -   Dear Jonathan and Julie, Re: PCN no.XXXXX cheers for your Letter Before Claim.  I rolled around on the floor in laughter at the idea that you actually expected me to take this tripe seriously and cough up. I'll write to you not some uninterested third party, thanks all the same, because you have are the ones trying to threaten me about this non-existent "debt". Go and look up Jopson v Homeguard Services Ltd, saddos.  Oh, while you're at it, go and look up your Subject Access Request obligations - we all know how you ballsed that up way back in January to March. Dear, dear, dear - you couldn't resist adding your £70 Unicorn Food Tax, you greedy gets.  Judges don't like these made-up charges, do they? You can either drop this foolishness now or get a hell of a hammering in court.  Both are fine with me.  Summer is coming up and I would love a holiday at your expense after claiming an unreasonable costs order under CPR 27.14(2)(g). I look forward to your deafening silence.   That should show them you're not afraid of them and draw their attention to their having legal problems of their own with the SAR.  If they have any sense they'll crawl back under their stone and leave you in peace.  Over the next couple of days invest in a 2nd class stamp (all they are worth) and get a free Certificate of Posting from the post office.
    • Yes that looks fine. It is to the point. I think somewhere in the that the you might want to point out that your parcel had been delivered but clearly had been opened and resealed and the contents had been stolen
    • Hi All, I just got in from work and received a letter dated 24 April 2024. "We've sent you a Single Justice Procedure notice because you have been charged with an offence, on the Transport for London Network." "You need to tell us whether you are guilty or not guilty. This is called making your plea."
    • Okay please go through the disclosure very carefully. I suggest that you use the technique broadly in line with the advice we give on preparing your court bundle. You want to know what is there – but also very importantly you want to know what is not there. For instance, the email that they said they sent you before responding to the SAR – did you see that? Is there any trace of of the phone call that you made to the woman who didn't know anything about SAR's? On what basis was the £50 sent to you? Was it unilateral or did they offer it and you accepted it on some condition? When did they send you this £50 cheque? Have you banked it? Also, I think that we need to start understanding what you have lost here. Have you lost any money – and if so how much? Send the SAR to your bank as advised above
    • In anticipation of lodging my court claim next Weds 1 May (14 days after advising P2G that was my deadline for them to settle my claim) I have completed my first draft POC as below: Claim Claim number: xxxxx Reference: P2G MAY 2024   Claimant xxxxx   Defendant Parcel2Go 1A Parklands Lostock Bolton BL6 4SD  Particulars of Claim The defendant has failed to arrange for the safe delivery of the claimant's parcel containing a 8 secondhand golf clubs (valued at £265) that was sent to a UK address using their delivery service (P2G Reference xxxxx). The defendant contracted Evri to deliver the parcel (Evri Reference xxxxx) and refuses to reimburse the claimant on the grounds that the claimant did not purchase their secondary insurance contract. The defendant seeks to exclude their liability in breach of section 57 Consumer Rights Act. The secondary insurance contract is in breach of section 72. The claimant seeks reimbursement of £265, plus P2G fees of £9.10, plus postage costs for two first class letters to P2G of £2.70, plus court fees, plus interest. The claimant claims interest under section 69 of the County Courts Act 1984 at the rate of 8% a year from xxxxx to xxxxxx on £276.80 and also interest at the same rate up to the date of judgment or earlier payment at a daily rate of £xxxx   Details of claim Amount claimed £276.80 I look forward to your thoughts and comments guys! As ever, many thanks - G59    
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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flexible working generally works "first to ask gets. the next to ask, until it becomes unworkable, then no one else gets to ask."

 

"At departmental level" is a red herring, they do or they don't, the company has agreed it or they haven't.

 

So if they all do not work weekends etc because they have formal flexible working in place - I am afraid it is tough luck for you.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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  • 1 month later...

Secondment within or outside the organisation?

 

Does her contract have an "any other reasonable duties" clause?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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No. Unfortunately, I have no legal understanding of the reasons behind why. I would say that if their contract expires on the set date, it expires on the set date. Your friend has no legal obligation to work longer than their contract for her seconded role states.

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No. Unfortunately, I have no legal understanding of the reasons behind why. I would say that if their contract expires on the set date, it expires on the set date. Your friend has no legal obligation to work longer than their contract for her seconded role states.

 

That would apply for an external secondment. Internal - it depends. Also her contract is permanent, I think?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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  • 1 year later...

I've heard of this elsewhere, notably a major supermarket where it's a month without overtime. It's a policy which comes back to bite them when there's a flu epidemic or the like. Employees who have been ill, recovered and returned cannot cover the hours of those who are subsequently stricken.

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It is actually part of the NHS conditions that you cannot work overtime or do bank shifts for 2 weeks when you have been ill. My understanding of the reasoning behind this is that if you work overtime in those two weeks and end up being ill again there could be a comeback on the NHS via medical claims companies. I do believe there was a case attempted which prompted this action but can't find out the details.

 

I do work in the NHS in HR/Payroll so can offer some help in these areas.

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A company I once worked for had a similar policy. So long as it is covered by contract and is applied equally it is perfectly legal, however as stated it can sometimes become unworkable when they need cover at short notice.

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yes, of course - you can get a doctors note if you are too ill to attend the meeting and need it postponed, but too ill to work isn't neccessarily too ill to go to a meeting.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Hi,

when we used to work bank holidays we would get paid enhanced rates and get the hours worked back as T.O.I.L,

that changed when a new manager came and told us we were no longer entitled to T.O.I.L

but i found the policy and found out we are still entitled to T.O.I.L.

 

I have raised it with H.R who agree with me and they are now looking at everybody's TOIL but can i claim for the previous two years?

Any help please?

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Hi,

i work shifts/on calls at a major hospital,

for over ten years on call staff have been given accomodation if on call from midnight till morning,

this was also explained at interview when i was employed and it only applies to staff who live more than twenty minutes travel time away.

 

the other day i came across a policy which was printed last year that says that the department is no longer obliged to offer this room for the night.

 

My question is,

as there was an implied contract for accomodation before this policy,

(implied means nothing in writing but established practice) can this policy be challenged now it is in writing.

 

Any help would be great as we would have to sleep in the coffee room or get a hotel!

 

CHEERS.

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Are the department happy for it to take over 20 mins for you to attend the call out? That seems to be what the policy is saying.

 

Obliged is one thing, is it still happening in practice?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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  • 1 month later...

Hi All,

I was on call for a bank holiday between the hours of 18.00 and midnight,

my employer is saying that i'm not entitled to the hours back as per the on call policy because my call was not between 0800 and 1600 which are called core hours.

 

what they are saying is that they are only paying on call claims on a bank holiday between these core hours even though a bank holiday is 24 hours long.

Is this legal or can i challenge this?

 

Cheers.

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what usually happens with on call when it isn't a bank holiday?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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