Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Brain teaser - Charges for being 1p overlimit?


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6556 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Heres a (hypothetical) question for you to think about - I think some of you may be shocked!

 

I go into the bank and find I'm overlimit. The teller tells me a company tried to take a D/D last week for the sum of £1.99. However there was only £1.98 available in the account at the time. This left me a whole ONE PENCE SHORT!

(I have a standard "interest paying current account" I don't usually pay fees on & other than the attempted D/D there are no other transactions on my account this week)

 

My question to you is this-

In the WORST CASE SCENARIO how much will I have incurred in charges over the last week for being just ONE PENCE SHORT??

 

Answers on a postcard below please :) (i'll post the answer later once someone gets it right)

 

*******

Edit - Answer is £132.00 check further down for an explanation of this

(Yes I work for a bank but am here to help! Please be nice to me! :))

Link to post
Share on other sites

I don't bank with RBoS, but if this was A&L, it'd be an immediate £34 charge to return the £1.99 d/d for being 1p short. That'd put you £32.02 o/d - if you left that for a whole week, then you'd get another £50 of charges for having an "unauthorised overdraft".

 

Total of £84 (of course, there'd be "unauthorised overdraft interest" to add on too....) assuming that the "unauthorised overdraft" period was within one statement month - if it spilled over to the next statement month by a week, there'd be another £50 of charges....

 

Cheers

 

Michael

Please note that the right to reproduce any part of any post I make on this forum is restricted under copyright law.

 

Please see the following copyright statement

Link to post
Share on other sites

Okay, I reckon they would let it through, so £30 for that £28 unauthorised od plus stupid amount of interest, so around £60?

 

Of course if they were feeling evil that day they would have bounced it and charged you £39 and £28 unauthorised od so then it would be around £70.

If you find my post helpful please click on the scales at the top. Thank you

FAQ SECTION HERE

 

Halifax Bank Claim filed and settled

Halifax Credit Card settled

Argos Store Card settled

 

CCA requests sent to

Halifax Credit Card

LLoyds TSB Credit Card

Capital One

Moorcroft (Argos)

NDR

18/06/09

Link to post
Share on other sites

Very similar thing has actually happened to me, but with the Clydesdale.

 

I'll have a stab at...

 

£38 for returning the Direct Debit

£28 for THAT £38 putting you into an Unauthorised Overdraft

£28 for BEING Overdrawn during that calender month (disguised as an 'Account Maintenance Charge'

 

Grand total of:

 

£94.00 for being 0.01p short in your account.?

** I AM NOT A LAWYER, PLEASE CONSULT A QUALIFIED PROFESSIONAL IF YOU ARE IN ANY DOUBT **

 

I have successfully claimed against: "MBNA, Capital One, Bank of Scotland & Clydesdale Bank"

 

The Consumer Action Group is a Self-Help website, Moderators & Site Helpers offer advice on a voluntary basis. Please spend time reading the FAQ's, and other cases relating to your bank before starting your own claim

Link to post
Share on other sites

I don't know the charges, but if we go by £30 a pop for simplicity, let's see:

 

£30 for bouncing the d/d, £30 for unauthorised monthly o/d, since it was last week, you would then incur a 2nd month of unauthorised monthly o/d.

Then as it was bounced, the company will have presented it a 2nd time, bounced again, another £30.

 

Getting close? Oh, and the presenting company may well charge you for their admin costs too!

Link to post
Share on other sites

Hhhmmmm...

 

I will try -

£39 for failed DD

£30 exceeding overdraft fee

£28 for writing to you, to tell you that you have just been mugged

£30 account 'maintenance' fee

 

Total £127

 

Of course, if that goes to month two, then add another £60 = £187

 

???????

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

Link to post
Share on other sites

...not to mention the fact that if your bank like mine debits the unpaid DD fees within 7 days, there is then the possibility now of insufficient funds to cover this week's DDs, leading to more charges and more unauthorised O/D fees at the end of the month...

 

If you invented a business that was able to earn this much money each week from each customer, you'd earn some kind of award wouldn't you, not to mention that fantastic cruise you'd be able to afford 10 times a year...

25/06/08 - NatWest - Prelim letter

09/03/06 - Halifax - Settled 27/4

22/03/06 - Capital One - Settled 24/6

17/04/06 - Nationwide - Settled 8/9

 

 

Hit the DONATE BUTTON and give 5% back to support this site!

 

Link to post
Share on other sites

Hi

I get charged £28 for being overdrawn and £30 in referral fees, subject to the having paid it, but if it were near the 1st of the month then then 1st £28 might take you over again, so then another 28 next month or the referral charge might take you over.

so maybe £58

or £86

Link to post
Share on other sites

No ones quite got it yet...

Here's the answer and what would need to happen (remember this is the WORST case scenario!) :

 

Charge 1 - If the bank decides to bounce the DD (£38 unpaid item charge applied immediately)

Charge 2 - The account is now taken overlimit because of the above charge (£28 overlimit charge is accrued on system)

Charge 3 - Company will automatically represent the same DD a few days later and it will bounce yet again (another £38)

Charge 4 - If the customers statement just happens sent out during the time they are overlimit (further £28 overlimit charge is accrued on system for inclusion in next months statement)

 

£38 x 2 unpaid item fees + £28 x 2 overlimit fees = FOUR CHARGES TOTALLING £132 FOR BEING JUST 1 PENCE SHORT!!! :(

Obviously if you are living on a tight budget having £132 wiped off it will affect you in the coming weeks and you'll no doubt incur an awful lot more charges and interest as has already been pointed out by some people.

 

Please note this is a worst case scenario I don't want to scare anyone unnecessarily - If your account is generally run fairly well its doubtful the bank would bounce a payment like this in the first place (not sure exactly how the decision making process works though)

 

Hats off to jonni2bad who was just a fiver out with £127

(Yes I work for a bank but am here to help! Please be nice to me! :))

Link to post
Share on other sites

I think everybody was on the right track.

 

Strangely, despite clocking up over £600 in RBS charges in the past 2-3 years, I have not once been charged the £28 overlimit fee. This is on a basic "Key" account with no overdraft facility where the charges have taken me overdrawn (i.e. balance below £0.00 )

I only mouth my opinion, please look elsewhere for sensible advice! :)

Link to post
Share on other sites

....If your account is generally run fairly well its doubtful the bank would bounce a payment like this in the first place (not sure exactly how the decision making process works though)

Not anymore - why? Coz it's all automated!

 

In the old days when there were friendly bank managers and common sense prevailed, these DDs would have been paid an no charges would have been applied.

 

The banks have created a whole bunch of 'bad debtors'

25/06/08 - NatWest - Prelim letter

09/03/06 - Halifax - Settled 27/4

22/03/06 - Capital One - Settled 24/6

17/04/06 - Nationwide - Settled 8/9

 

 

Hit the DONATE BUTTON and give 5% back to support this site!

 

Link to post
Share on other sites

I think everybody was on the right track.

 

Strangely, despite clocking up over £600 in RBS charges in the past 2-3 years, I have not once been charged the £28 overlimit fee. This is on a basic "Key" account with no overdraft facility where the charges have taken me overdrawn (i.e. balance below £0.00 )

Yes, there's no charge for this on a key account. It does not have any credit facilities (ie chequebook, debit card, overdraft). You'll be offered this account when you sign up if you don't score for a regular account (though we'd like you to have one of these as there's more sales points in it for us staff!)

  • Confused 1

(Yes I work for a bank but am here to help! Please be nice to me! :))

Link to post
Share on other sites

What about the referral charge and interest? Would this not take the amount even higher?

 

Woolfie

Advice & opinions given by Woolfie are my own, and are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

There are no referal charges when the bank bounces DDs.

Referal charges are only applied when the bank decides to pay a DD when there is not enough money.

 

Unpaid Item Charge (£38) - when an item is BOUNCED due to not enough funds.

Referal Charge (£30) - when there are not enough funds to cover an item and the bank still PAYS IT for you regardless.

You can only have one or the other not both charges at once.

 

The decision seems to be made automatically and is based on your account conduct.

(Yes I work for a bank but am here to help! Please be nice to me! :))

Link to post
Share on other sites

I could send you statements that would appear to disagree with what your saying there!! I have a lot of unpaid items and referral charges at the end of each month!!

 

 

Woolfie

Advice & opinions given by Woolfie are my own, and are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

I assume your with Royal Bank of Scotland, Woolfie?

 

You're told about your referal charges on a seperate sheet at the back of your months statements but they won't be debited to your account until the sixth working day of the next month.

Have a check back through the statement where they tell you when they will be debiting your referal charge(s) and you'll see that you've had cheques, DDs or SOs paid when there is not enough cleared funds. (£30 for each time it happens up to a maximum charge of £90 per month)

 

I said you can't have both charges at once - what I meant was you can't receive both charges for the same item. You may be unlucky and have an unpaid item charge on the same day the previous months referal charge is taken from you.

 

A referal charge applied on the 10th April will relate to something that happened in February or March and will say "Referal Charge 15 Feb 2006 - 15 Mar 2006" (or whatever your statement date was)

 

I can see how it could be confusing as referal charges can come of anything up to almost 2 months after the original incident.

 

Hope this helps

(Yes I work for a bank but am here to help! Please be nice to me! :))

Link to post
Share on other sites

Yup i am with RBOS. Just out of interest when you say a max of £90 per month is that for referral charges?

 

Oh and with regards to the initial question I understand what you mean but would you not get a referral charge for your hypothetical situation? If that was the only time that month you had gone over would that not be another £30 onto the total charges?

 

cheers

 

Woolfie

Advice & opinions given by Woolfie are my own, and are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6556 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...