Hi Guys.

I see a number of threads on here about the Sofa Specialists of Droitwich and Brimingham.

I have won a Small Claims court by default against these people.

Their history makes me wonder if I will acually get anything back.

It has become obvious that they are using false business addresses and/or avoiding reciept of mail.

In readiness for further action I want to compile as much current information as I can about this business and it's owners.

Anyone here with present problems please shout back

Hi. My Mother and Father ordered a Sofa from a shop in Droitwich called 'The Sofa Specialists' approx 10 weeks ago. They have now tried contacting the store to check their delivery and cannot get hold of anyone. So i decided to do some digging and came across your post. Can you elaborate more on your experience? Do you think my parents will ever get their suite? And if ot who can I contact to take this further?

involve HCEO's

only costs £60

also how did you pay?

dx

We rejected our suite under Sale of Goods Act.

Sofa Specialists Head office given on the paperowrk when we ordered does not exist.

Post sent to the shop in Droitwich is not accepted as they open after the post round time. Registered mail is not collected after being carded.

Emails are ignored.

I suspect all the above is selective.

We had a visit by Oliver Goode (manager) (owner?) and a rep from the manufacturer to "inspect and report". This wasnever followed up with any information. Court letters where ignored ("we never recieved that").

Judgement was made by default which they ignored.

Enforcment letter was ignored.

The Baillifs are going in now BUT tbh I do not expect to get anything having seen the background to Sofa Specialists.

Royal Mail still have the DROITWICH address registered as Land of Leather LTD (one of their old bankrupted names).

I hope you paid by credir card SHamer...............we didn't. We used debit card.

Please keep this updated.

DX..........is there an advantage to HCEO over CC ?

HCEOs can enter business premises without invitation, i.e. force entry.

Thanks. We'll go HCEO then. Doing that today.

fatdaddy, does your receipt have their company details on it. I have tried looking for the company using the names you have posted and can find nothing.

Is there a company number anywhere?

Camp Hill Ind Estate Birmingham B12??

Far as I can tell there isn't a company behind it any more. The card receipt shows "Sofa Specialists" with the Droitwich postcode (DY9 9AY)

HSBC tell me there is no circumstance where data protection allows them to disclose who owns the bank account I paid to.

The order/invoice we have from payments made in Sept 2013 and Dec 2013 show

Sofa Specialists No2. Droitwich Park Retail Kidderminster Rd Droitwich Worcestershire.

And Sofa Specialists Warstock Rd Kings Heath Birmingham B14 4RT

Hi, thanks for all the advice.

I emailed them yesterday for an update, and they have replied today asking for an invoice number.

So I guess all I can do now is sit and wait, and see what turns up.

If they do not get back to me I will be going down to the store on Saturday to get some answers.

How did you get on ?

I've been reading the posts about Droitwich Sofa Specialists, and I've an issue with them as well. Because of what seemed to me a run-around by a man called Oliver (manager?) I'm trying to get back a deposit made, unfortunately, with a debit card. Having asked me to phone him if a cheque hadn't aarrived by a certain date which it hasn't my phone calls have not been returned. I have never had this problem before and am becoming very frustrated.

I've been reading the posts about Droitwich Sofa Specialists, and I've an issue with them as well. Because of what seemed to me a run-around by a man called Oliver (manager?) I'm trying to get back a deposit made, unfortunately, with a debit card. Having asked me to phone him if a cheque hadn't aarrived by a certain date which it hasn't my phone calls have not been returned. I have never had this problem before and am becoming very frustrated.

Hi welcome to CAG,

Was the payment made by "Visa" debit card? If so you make have some protection from that.

No help to you Thespian but I got my HCEO through yesterday and have issued it.

Far as I can tell Oliver Goode (ponytail) is the manager/owner and has been involved with all the many past versions of "The sofa Specialists"

I had a phone call from "Oliver" on April 1st (the day after the HCEO was delivered) saying

"we agree the quality of your furniture is bad and would like to collect and refund"

I agreed to cancell the enforcment on the condition that the money was in my bank within 24hrs. Needless to say nothing has turned up ! Just another delaying tactic, although for the life of me I can't see what they hoped to gain ?

My only advice to everyone is AVOID AT ALL COSTS

Like yourselves i purchased from this company in December 2013, given i brought the sofa in the sale period i did expect some delay in delivery which is expected. Finally around the time the sofa was ready i received a call from there head office wanting outstanding payment in full. Way i deal in business is i want to see the goods before i pay balance its just me.

Have to say after a couple of calls back and forth they arranged for my sofa to be at Droitwich store for inspection and to make outstanding payment.

Ok it was 3 weeks late but they delivered what they said they would and would i buy from this company again, i would say YES as not everybody has had a bad experience with this company and i would just like to point this out.

"not everybody has had a bad experience with this company and i would just like to point this out. "

I'm sure that may be true but historically Sofa Specialists, in whatever their current guise is, have serious quality issues.

Pleased that your instance turned out well.

Hi fat daddy ordered 3 seater&2seater leather sofas beginning of January said it would be 14weeks have rang numerous times told would ring back no reply been to shop told would email company suppliers and ring back. No

reply .we paid deposit by debit card so guessing we have lost that any ideas would be grateful .never had to deal with a problem like thus before.only wish had checked them out on Internet before hand

We gave up trying to get meaningful responses from Sofa Specialists and went to court.

We did get a contact at each stage of court papers being issued (coincidnce of course !! )

and the day after the Bailif papers were issued

we had a call saying they would make full refund.

A you can see from other posts some people have a very different experience.

Depending on how much deposit you stand to loose you either put it down to experience or make a stand.

First thing either way is to send an official registered letter stating what your course of action will be.

paid by credit card? then the CC co is equally liable so get nto them and demand a refund. If you have paid partly on CC and partly by other method the CC co are liable for the lot.

IT'S CLOSING SUNDAY ,i was going to buy a sofa but so glad i found this site .

Mr MR JEROME GOOD

Company Number L54215545

Trading Name SOFA SPECIALISTS

Type Non-limited business

Business Established 2009-11-01T00:00:00

Number Of Employees 6

Premise Type Shops & Retail Outlets

Business Classification Retail Sale Of Furniture, Lighting Equipment And Household

IT'S CLOSING SUNDAY ,i was going to buy a sofa but so glad i found this site .

Mr MR JEROME GOOD

Company Number L54215545

Trading Name SOFA SPECIALISTS

Type Non-limited business

W.O.L SOFA'S LIMITED in 2008

2/8 WARWICK ROAD,

OLTON,

SOLIHULL,

WEST MIDLANDS,

B92 7HX

UNICO DIVANI, in 2010

MONACO HOUSE,

BRISTOL STREET,

BIRMINGHAM,

WEST MIDLANDS,

B5 7AS

Im new sorry

Hi there i did some deliverys for this shop we got there early had to unload lorrys full of sofas didn't leave till lunch time every delivery we got to there was a problem with the sofas wouldnt fit worng sofas was mouths late after a few mouths of every delivery dealing with unhappy customsers working till 1-2 in the morning not getting payed full payments i told ponytail man to stick his deliverys this weekend 27th-28th june 2014 drowich shop has closed down thank god