Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    Default kriso v Barclaycard

    Sent initial letter off on the 12th. Received 'we are dealing with your complaint as quickly as possible' letter dated the 17th.

    We'll see what happens next...

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  2. #2
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    Default Re: kriso v Barclaycard

    I was just about to send off another letter to Barcalycard as they didn't 'resolve matters by the 10th November 2006.' when today I received both a settlement offer letter and another letter saying their 'investigation continues'.

    So I'm going to press on for the full amount and hope they won't take it all the way


  3. #3
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    Default Re: kriso v Barclaycard

    I received a statement from my (now closed) Barclaycard account. Looks like they have already credited my account with the £144 'Late Payment Refund'. I'm not sure how they expect me to get to this money

    Anyway I want the remaining £216 refunded still


  4. #4
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    Default Re: kriso v Barclaycard

    Hi Kriso,

    Did they close the account or did you? Was there money owing?



    NatWest £4940 with contract interest prelim sent 13/11/06
    Recieved first bogoff letter 18/11/06

    HSBC £320 with contract interest, prelim sent 12/11/06

    Natwest Visa £825 with contract interest, prelim sent 15/11/06

    Barclaycard S.A.R - (Subject Access Request) 7/11/06

    MBNA S.A.R - (Subject Access Request) 7/11/06

    Shell Visa S.A.R - (Subject Access Request) 15/11/06

    Amex S.A.R - (Subject Access Request) 7/11/06

  5. #5
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    Default Re: kriso v Barclaycard

    I closed the account a month or so ago after paying it off. They sent me a letter confirming this telling me to destroy my card.


  6. #6
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    Default Re: kriso v Barclaycard

    Cheers for clearing that up Kriso.
    Im suing them now and was worried they might close my £6000 acct and ask for their money back - which funnily enough I dont have.



    NatWest £4940 with contract interest prelim sent 13/11/06
    Recieved first bogoff letter 18/11/06

    HSBC £320 with contract interest, prelim sent 12/11/06

    Natwest Visa £825 with contract interest, prelim sent 15/11/06

    Barclaycard S.A.R - (Subject Access Request) 7/11/06

    MBNA S.A.R - (Subject Access Request) 7/11/06

    Shell Visa S.A.R - (Subject Access Request) 15/11/06

    Amex S.A.R - (Subject Access Request) 7/11/06

  7. #7
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    Default Re: kriso v Barclaycard

    No real response to lbaicon so MoneyClaim filed today


  8. #8
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    Default Re: kriso v Barclaycard

    Recevied letter yesterday saying they are going to defend the claim..


  9. #9
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    Default Re: kriso v Barclaycard

    Haven't heard anything from Barclaycard since the Acknowledgement of Service bit was sent to me indicating they are going to defend.

    Am I right that they have 28 days from the date on this form to submit a defence? The date on the acknowledgemnt is 06 Dec 2006 so looks like time is up soon??


  10. #10
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    Default Re: kriso v Barclaycard

    Well the date on the acknowlegement is the 6th December. The confirmation of the claim I received before this says it will deemed to be served on the 10th Dec. So 28 days from then is today (Sunday)...If i don't get anything in the post tomorrow I will click the Judgement link then...think that's right


  11. #11
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    Default Re: kriso v Barclaycard

    Quote Originally Posted by kriso View Post
    Well the date on the acknowlegement is the 6th December. The confirmation of the claim I received before this says it will deemed to be served on the 10th Dec. So 28 days from then is today (Sunday)...If i don't get anything in the post tomorrow I will click the Judgement link then...think that's right
    I think the general feeling is that it is advisable to write to them and state they have yet to defend rather than going for a judgement. You give them 7 days to do this and then if they don't then you apply for judgement. This shows you have made every attemp to be reasonable, also if they then apply to have the case stayed you have a better argument to have this removed. If however you apply for judgement straight away and the case is stayed this can hold up your claim for a number of weeks.

    HTH

    Tanz


  12. #12
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    Default Re: kriso v Barclaycard

    Just checked MCOL and they have submitted a defence on the last day

    Expect to get the paperwork sometime this week and sent back as quick as possible..


  13. #13
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    Default Re: kriso v Barclaycard

    Quote Originally Posted by kriso View Post
    Just checked MCOL and they have submitted a defence on the last day

    Expect to get the paperwork sometime this week and sent back as quick as possible..
    Had a feeling they would.

    Oh well at least you know where you stand now ad it saved you a letter and postage.

    Tanz


  14. #14
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    Default Re: kriso v Barclaycard

    Yea true about the postage, Tanzarelli Received the allocation questionnaireicon yesterday and am in the process of filling it in. Want to get it sent back ASAP.


  15. #15
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    Default Re: kriso v Barclaycard

    Dont forget to add this in section G.

    "I am respectfully requesting my claim be heard via the small claims
    track. This issue is not a complicated one; it is an issue of fact and
    not of law. The issue is only whether the money levied by the
    defendant in respect of its customer’s contractual breaches exceed
    or even reflect their actual costs incurred. I am happy to pay their
    actual costs and I am surprised the defendant did not counterclaim
    for these, as I would have paid them without argument. However,
    the continuing problem is (in common with the hundreds of other
    cases currently being brought by other bank customers) that the
    banks are refusing to reveal the details of their penalty-charging
    regime, and that the charges they apply to accounts for exceeding
    overdrafticon limits and so on are entirely disproportionate to the
    actual costs the banks incur. As the banks have a fiduciary duty
    towards their customers, they have a duty to deal straightforwardly
    and in utmost good faith. Accordingly, I would respectfully ask that
    the court in this case, not withstanding allocations to the small
    claims track, order standard disclosure. I understand that it is in
    the courts discretion to do so. I believe this would bring a rapid
    end to this litigation. I have attached the schedule of the charges
    I am claiming for to this allocation questionnaireicon to show a
    Breakdownicon of the amounts for the courts perusal.
    I believe the case will take no longer than 1 hour".


    You'll have to write it in quite small handwriting as it only just fits in the space provided.

    Tanz



  16. #16
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    Default Re: kriso v Barclaycard

    Also see this thread:

    http://www.consumeractiongroup.co.uk...tionaires.html

    Hope this helps


    Tanz


  17. #17
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    Default Re: kriso v Barclaycard

    Too late to add that standard attachment as I already posted it. But I did add the info in section G and attached the schedule of charges.


  18. #18
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    Default Re: kriso v Barclaycard

    A court date has been set for 12th February and 'should take no longer than 5 minutes.' Hehe

    I suppose I need to get together court bundle now


  19. #19
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    Default Re: kriso v Barclaycard

    Yep in library section but heres the link anyway: http://www.consumeractiongroup.co.uk...rt-bundle.html

    Tanz


  20. #20
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    Default Re: kriso v Barclaycard

    Court bundle sent off. Received nothing from Barclaycard

    Hopefully they will settle soon...



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE