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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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Ridge roof tile damaged car - House Insurer Declines Fault


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Hello all,

 

I need some advice, please.

 

I've been renting a property since August 2006 and always been a good tenant, never asked for anything from the landlord, paying rent on time and always looking after the house.

 

Just before Christmas, Monday afternoon, 23rd December 2013, the car was parked on the driveway as always and suddenly I heard a big bang from the outside. When I went to inspect what had happened I noticed the big ridge roof tile was on the ground and my car damaged. The roof of the car was dented, windscreen smashed and the bonnet was also damaged. I rang the agency, explained the situation and I was advised to repair the car, give them the bill and I will receive my money back.

 

I rang a windscreen company and they came, examined the car and said that they cant replace the windscreen because the roof is too damaged. I emailed the agency, explained what I've been told, attached images of the car and the roof tile. I got an email back which stated this:

"Your Landlord has spoken with his Insurance company who have informed him that the cost of the repair to your car is down to you unless you can prove negligence on the Landlords part. You will need to contact your car insurance company and report the incident to them and then it will be down to them to prove negligence for them to claim the monies back"

 

In the meantime I contacted my insurance company, called in the claim, my car has been taken away, assed and I received a courtesy car. The repair of the car came to a total of £1600 which exceeds the value of the car, which results in the car being written off.

 

Now I am faced with two options, withdraw the claim, keep the car and try to repair it or buy a new and I cannot afford to do either or I can go through with the claim, receive the value of the car minus the excess cost of £300 and lose my no claim discount bonus which is valuable to me as soon my son will be starting his driving soon.

 

The ridge tile came off to easily, the wind wasn't that strong to take down the tile. In the seven years I have lived in the property not once the landlord sent someone to make sure the roof is in a stable condition. Yet he denies fault and so do his insurers.

 

What can I do in this situation, should I contact a lawyer? Any help is appreciated

 

Thanks, johnnympl

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You would have to claim under your Car Insurance for the write off value and then try your luck in issuing a court claim against the landlord for uninsured losses. If you have legal expenses cover under your Car Insurance, they may help you. If not, you could see a local Solicitor to see whether it is worth pursuing. Or just do it yourself, using the MCOL process.

 

Don't worry about issuing the court claim against the landlord, as the landlord can just pass it on to their Home Insurers to deal with. They may just pay out for your claim and not defend it.

 

I would suggest that you contact the local Met Office for a report into the wind conditions on the day in question. If the wind gusts were below say 55 then the rood tile should not have come down through storm damage and must have been weakened before. In any court claim, it is just establishing on the balance of probability that the landlord was liable for the roof tile coming down i.e roof not maintained.

 

Nb. Before you issue a court claim, you should send the landlord a letter before action stating your case, providing details of your losses and by what date you expect to be paid these. Allow say 21 days. After this you can just issue the court claim.

We could do with some help from you.

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Thanks for the quick reply! That helped me a lot, I will contact Met Office to gather the evidence however I'm not too sure about the legal expense cover, I will need to double check. Thanks again!

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You would have to claim under your Car Insurance for the write off value and then try your luck in issuing a court claim against the landlord for uninsured losses. If you have legal expenses cover under your Car Insurance, they may help you. If not, you could see a local Solicitor to see whether it is worth pursuing. Or just do it yourself, using the MCOL process.

 

Don't worry about issuing the court claim against the landlord, as the landlord can just pass it on to their Home Insurers to deal with. They may just pay out for your claim and not defend it.

 

I would suggest that you contact the local Met Office for a report into the wind conditions on the day in question. If the wind gusts were below say 55 then the rood tile should not have come down through storm damage and must have been weakened before. In any court claim, it is just establishing on the balance of probability that the landlord was liable for the roof tile coming down i.e roof not maintained.

 

Nb. Before you issue a court claim, you should send the landlord a letter before action stating your case, providing details of your losses and by what date you expect to be paid these. Allow say 21 days. After this you can just issue the court claim.

 

Proving liability eg negligence for a roof tile coming down is a lot more difficult than you suggest

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Proving liability eg negligence for a roof tile coming down is a lot more difficult than you suggest

 

It depends on what the OP finds out. They are on site and have a better view of the situation. The ridge tiles I thought are cemented in, so if there was not winds of particular strength, the tile should not have come down. The negligence would be decided based on what is provided to a court. The House Insurers may not bother to defend, if the amount involved is not that high.

We could do with some help from you.

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It depends on what the OP finds out. They are on site and have a better view of the situation. The ridge tiles I thought are cemented in, so if there was not winds of particular strength, the tile should not have come down. The negligence would be decided based on what is provided to a court. The House Insurers may not bother to defend, if the amount involved is not that high.

 

You are correct - however the 23rd was one of the worst storm's we've had this year and was pretty much nationwide. If the OP is an an area which suffered high winds that day (most) then they will find it very difficult to prove negligence. If the winds are 'storm force' then they will almost certainly defend as without any evidence the roof was in a poor condition (7 years isn't that long to go without a roof inspection on a pitched roof), on balance of probabilities, the tile will be deemed to have blown off in the storm.

 

However the court fees will only be £70-£80 (depending how much you're claiming) and it'll be a small claims hearing so the other side can't claim costs back so it may be worth proceeding. The letter before action won't cost you anything.

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You are correct - however the 23rd was one of the worst storm's we've had this year and was pretty much nationwide. If the OP is an an area which suffered high winds that day (most) then they will find it very difficult to prove negligence. If the winds are 'storm force' then they will almost certainly defend as without any evidence the roof was in a poor condition (7 years isn't that long to go without a roof inspection on a pitched roof), on balance of probabilities, the tile will be deemed to have blown off in the storm.

 

However the court fees will only be £70-£80 (depending how much you're claiming) and it'll be a small claims hearing so the other side can't claim costs back so it may be worth proceeding. The letter before action won't cost you anything.

 

 

Yes I realise that it was stormy in some parts of the country. When I responded to the OP, I did not want to add a negative post, just stating a list of problems. The OP is on the ground, can investigate this further and decide how they want to proceed. I am trying to start 2014 in half glass full and not half empty state of mind.

We could do with some help from you.

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To claim anything you would need to let the insurance companies fight it out. If the car was damaged on the body in the windscreen area, it will not be a cheap fix anyway so may be better to process the claim. Isn't your no claims bonus protected?

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Hi,

Where is your case now?

Exactly the same happened to my car, a ridge tile fell straight on the top, only a few days after yours. I reported it to the letting agent and they came back that the landlord's home insurance doesn't cover it and also he is not responsible for the damage. I asked a quote for repairing my car and the whole roof panel has to be changed because it was damaged so badly, ca 1500. I told to the letting agent that I think the landlord is responsible for it because his property caused damage to my car. I've also read on various sites that negligence has to be proven to win a case, but it is not easy.

Now a roof contractor came out to fix the roof and it is interesting they had to cement back a whole line of ridge tiles because all were loose! They haven't even completed the job, will come back tomorrow. So I think if the roof was in a good condition prior to the accident why that much repair and maintenance is necessary? I asked the roof company to leave me a copy of what job was done.

Anyone knows what to do? I'm trying to get an appointment with the citizen advice bureau, but they're so busy, but I need to clarify what my rights are and what his responsibilities are.

Thanks

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The landlord has to maintain the property in a good state of repair and take reasonable steps to ensure this.

 

The problem with roofing, is whether the landlord would have known any tiles were loose. Was it reasonable for the landlord to have had a roofer inspect it, before they let the property ? With my house, I certainly keep an eye on the roof, inspect it from ground level after high winds and I have had maintenance work carried out.

 

You could chance your arm with issuing a court claim against the landlord for any losses suffered, purely on the basis that the landlord had not properly maintained the roof and therefore as a result caused you to suffer a loss. For this to succeed, you would need to have helpful information from the local met office that there were not any storm force winds around the period the tile came down. If the met office confirmed that there were no storm force winds, then I think you may have a good chance. If there were storm force winds, then you would not have a very good case, because it was the wind and not any negligence on the part of the landlord.

 

If you have any legal cover or a helpline with your Home Contents Insurance, they may be able to give you advice on this.

We could do with some help from you.

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The driveway could pose a problem as the liability (not that I believe there is any negligence at all, and no claim to answer) is the in law the occupiers to ensure the drive is safe to park on. Now if you have contents cover in your name and therefore occupiers liability cover ( the greater cover) you cannot sue yourself and have no case.

I might not be right and I am playing with a bit devils advocate here, but it's a potential.......

Re negligence, it also has to be recognised, the roofing mortar could be loose, but it has to be proven the landlord was aware of the impeding risk, the same as the average man, unless the risk has reasonably been pointed out.

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  • 3 months later...

Hello

 

Something very similar happened to my van around the same time - roof tiles, smashed glass and several dented panels - and it has been a pain trying to claim.

 

It has been a little while now, have you had any joy in claiming via insurance or small claims?

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Op is thinking of withdrawing his claim because he will lose his ncb, now that the insurer's have been informed would the assumption be his premiums would rise anyway if he decides not to proceed and to declare it to other insurers.

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