Thread: Pam vs BOS

Looks like I am at the Moneyclaim stage with this. I refused their second offer of £330, I am claiming £722. I received this today :-

"As a gesture of goodwill we offered you £330, which you do not wish to accept I confirm we will not refund all charges you have incurred on your account over the last six years/since opening your account"

It's from a Alan Molineux.

Has anyone else had this letter and what did you do next ?

Thanks.

I didn't get that one, but I think the next step is either. write saying you are disappointed that they are continuing to act in an unlawful manner and remind them that once you have lodged a court claim, you'll be charging interest.

Or, just ignore it and stick to your schedule.

But, as I said, I didn't get any letters or offers, just a repayment after I filed a claim.