Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Red face A&L bring in debt collectors...gulp!!

    I am trying to help my son, who is currently a new recruit in training with his regiment. He has managed to accumulate £110.17 of charges as a result of a defaulted mobile phoneicon direct debiticon. He has not paid this money, so is not trying to reclaim it, just to stop the debt collectorsicon claiming it on behalf of A&L, and as it is almost impossible for him to do anything its up to me...his mum to help.
    I just wondered how to proceed in this case as it seems different from everyboy else...(they have closed his account, but I had already made him change to a different bank as some years ago A&L charged me a huge amount for being 10p overdrawn, and when i went into my local branch to speak to someone about it the manager came out of her office, said she would waive it in this instance and gave me a right royal dressing down about managing my money better in future in front of a queue of customers in the main part of the bank...their mortgageicon advisor also giggled when she told me there was NO WAY I'd be able to get a mortgageicon to on my income....not true!!)...and I also would like to know if I can claim any charges back from tmobile...they've charged him twenty odd quid as well...at this rate he'll soon be working for nothing!!

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  2. #2
    Site Team caro has disabled reputation caro's Avatar

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    Default Re: A&L bring in debt collectors...gulp!!

    I don't really see that this is any different to any of the charges that other people are claiming. He needs to claim the charges back and then he can pay off the debt collectorsicon with the refund. Even if you do this for him though, he will need to sign the letters himself, and he should tell the debt collectors that he is disputing the charges.

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    The Consumer Action Group is a free help site.
    Should you be offered help that requires payment please report it to site team.

    Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
    Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
    Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

    Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

  3. #3
    ian cognito
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    Default Re: A&L bring in debt collectors...gulp!!

    He doesn't need to have physically paid the charges to claim them back, they will just be credited to pay off the debt on his account, then he only has to make up any diffenece between the debt and the charges, if there is any.

    As Caro says, the debt collectorsicon cannot act on an accont in dispute so send off a prelim letter then write to the straight away and inform them of the dispute.

    Good luck


  4. #4
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    Default Re: A&L bring in debt collectors...gulp!!

    Mums; don't you just love 'em?

    I know I'd be lost without mine and all she's done to help me keep financially straight over the years.

    May I suggest you write the letters, then send them to him to sign?

    I'd also suggest you send him a stamped addressed envelope back to you, then you know it's been done!

    Slightly more expense involved, and a bit more of a kerfuffle, but at least you know it's been done and he hasn't forgotten (or claimed he can't find the time because he's shining his boots!) to post the things.

    Good luck to your son in his training. I bet you're looking forward to his passing out parade? 8-)


  5. #5
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    Unhappy Re: A&L bring in debt collectors...gulp!!

    Well I know its been ages since I was last on....son is now a fully fledged soldier coz he passed his initial training (hurrah) and Alliance and Leicester sent a second letter this morning basically saying NO again (boo)..so it looks like I'm going to have to take it to the small claims court....to have money repaid that I don't actually want repaid.....just don't want Alliance and Leicesters debt collectorsicon to have it!!
    Am fair bobbing myself I admit...have never done anything like this....I'm a library assistant for goodness sake......would appreciate any words of support or pointers as to wording to the courts with my strange case (sounds like the story of my life!!)



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE