Abbey have offered 50% - what letter do I write to say thanks but no??

**mum22boys** · 17th August 2006 10:58

I have just put my preliminary request for charges letter in the post (have sent it to Dawn Hoyle at Customer Satisfaction Centre - is this right). This is after weeks and weeks of asking for copies of my statements. Apparently they were on microfiche (does anyone still use them??) so I sent the template letter last week for this and lo and behold got the statements a couple of days later. I have calculated, using the spreadsheet, that they owe me £733 (including the interest icon

) -which, surprisingly, is less than I thought it would be. I do have one question, however. I had an account with Abbey icon

in just my name (the letter I have written is for our joint account) and this was closed a couple of years ago (because shock horror I misused the account - funning thing is though they were making a fortune out of me). I have no record of the account number - do you think if I got in touch with them they might let me know what the number was/is? I'm sure under some data protection clause they won't! Thanks for reading!!

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**Jane Austen** · 17th August 2006 11:19

If it was withinn the last 6 years icon

they should have records of your account so I would send a polite letter asking for details. Leave the SAR icon

until they have replied with the account number etc. or they might just get funny with you.

**mum22boys** · 17th August 2006 12:05

Thanks nnelson for your reply - will do what you said. I think I will leave it a couple of days so that it doesn't arrive at the same time as my other claim or they will be onto me!!

**mum22boys** · 21st September 2006 11:00

I started my MCOL on 19th and Abbey icon

have not yet acknowledged the claim. Nationwide icon

acknowledged within the day and I am just wondering if it is usual for Abbey to do this??

**Jacqueline07** · 22nd September 2006 09:09

Mum22 - Abbey icon

acknowledged mine on the very last day possible - so I wouldn't worry yet - they are reknowned for taking it to the last minute. (I presume you meant 19th Sept and not August

)

Jackie

**mum22boys** · 26th October 2006 10:17

HI, I haven't posted on here before. I filed my Moneyclaim against Abbey icon

a few weeks ago and a couple of days ago received a letter from Abbey offering 50%. Obviously, I don't want to accept this - I would still like to go for the whole lot, but I don't want to jeapordise the whole amount. Can anyone advise me how I should word a 'thanks but no thanks' letter to them. I also received yesterday an aq icon

form from the court so I need to complete this too. Any help would be very much appreciated.

**sarah13** · 26th October 2006 10:30

hiya,
there is a template letter to reject an offer and it is here- http://www.consumeractiongroup.co.uk...ent-offer.html hope it helps. good luck.

**mum22boys** · 26th October 2006 10:59

Thanks very much Sarah - will get it in the post today.

**alanfromderby** · 26th October 2006 13:40

MOD NOTE: THREE THREADS MERGED - PLEASE KEEP TO ONE THREAD

Thread: Abbey have offered 50% - what letter do I write to say thanks but no??

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Abbey have offered 50% - what letter do I write to say thanks but no??

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