Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
in basic letter says they are sorry that i am dissatisfied about level of service and they aim to resolve this matter by the 10th of march
so now i start step 5
Well, do you have the information or do you need the statements.
If you have the info then send it to them but give them a deadline - 14 days.
If you need the statements then request them per DPA - 40 days
Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential. Please include a link to the post you want me to look at. If you have received a defence, contact me.
Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.
Well, do you have the information or do you need the statements.
If you have the info then send it to them but give them a deadline - 14 days.
If you need the statements then request them per DPA - 40 days
i only have statements for 2 years not the 3 the account has been open, i have requested the statments over the phone and in my first letter, the amount i was charged in two years was £1500 :o
Well, do you have the information or do you need the statements.
If you have the info then send it to them but give them a deadline - 14 days.
If you need the statements then request them per DPA - 40 days
i only have statements for 2 years not the 3 the account has been open, i have requested the statments over the phone and in my first letter, the amount i was charged in two years was £1500 :o
I gather that on the 9th Feb you sent a letter asking for your missing statements. You received a letter which didn't refer to your request.
Is this correct?
Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential. Please include a link to the post you want me to look at. If you have received a defence, contact me.
Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.
I gather that on the 9th Feb you sent a letter asking for your missing statements. You received a letter which didn't refer to your request.
Is this correct?
Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential. Please include a link to the post you want me to look at. If you have received a defence, contact me.
Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.
I gather that on the 9th Feb you sent a letter asking for your missing statements. You received a letter which didn't refer to your request.
Is this correct?
I gather that on the 9th Feb you sent a letter asking for your missing statements. You received a letter which didn't refer to your request.
Is this correct?
Was it a DPA request? If so then write to them and tell them that you take their reply to you as a refusal.
If it wasn't then make a DPA request now.
Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential. Please include a link to the post you want me to look at. If you have received a defence, contact me.
Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.
Was it a DPA request? If so then write to them and tell them that you take their reply to you as a refusal.
If it wasn't then make a DPA request now.
Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential. Please include a link to the post you want me to look at. If you have received a defence, contact me.
Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.
I first requested a list of charges over the past 6 years DPA they only managed to supply me with 4 years saying the other 2 years could only be made available via duplicate statements at £5 each.
I followed this up with another letter stating how disappointed I was and that I had been forced to make a complaint to the info commissioner.
3 days later all statements received - no problem.
I first requested a list of charges over the past 6 years DPA they only managed to supply me with 4 years saying the other 2 years could only be made available via duplicate statements at £5 each.
I followed this up with another letter stating how disappointed I was and that I had been forced to make a complaint to the info commissioner.
3 days later all statements received - no problem.
I first requested a list of charges over the past 6 years DPA they only managed to supply me with 4 years saying the other 2 years could only be made available via duplicate statements at £5 each.
I followed this up with another letter stating how disappointed I was and that I had been forced to make a complaint to the info commissioner.
3 days later all statements received - no problem.
Fantastic!
Did you actually make the complaint? And what was the IC's response?
(I feel an overworked IC coming on!)
Advice & opinions of Dave and The Bank Action Group are offered informally, without prejudice & without liability.
I first requested a list of charges over the past 6 years DPA they only managed to supply me with 4 years saying the other 2 years could only be made available via duplicate statements at £5 each.
I followed this up with another letter stating how disappointed I was and that I had been forced to make a complaint to the info commissioner.
3 days later all statements received - no problem.
Fantastic!
Did you actually make the complaint? And what was the IC's response?
(I feel an overworked IC coming on!)
Advice & opinions of Dave and The Bank Action Group are offered informally, without prejudice & without liability.
woolwich claim
The Consumer Forums
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Originally Posted by jinx_uk_98