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One Star Financial..dont let you cancel BEWARE!!


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Hi

Likewise

 

I took out a life insurance plan through 1 star and

 

on the same day I tried to go back to the site to check something out but the link had disappeared and

I could not remember the name to google them.

 

I then got slightly worried that I may have been duped so

 

I emailed someone called terri whom had sent me a welcome email.

 

I told them that I was cancelling from the date and time of the email.

I did not get a reply so I thought no more about it..

 

..until I got a email 4 weeks later threatening to send a doorstep collection agency and/or court proceedings for the whole amount of £592.00

and would commence the day after this email. I

 

telephoned the number given and spoke to a man who opened the conversation by saying `your payment options are......`

to which I said I am not paying anything as I had cancelled on the same day by email.

 

..he told me they had not received such an email and I am liable for the whole amount

and that court proceedings will commence should I not comply.

 

.i replied by telling him then you'll have to take me to court !..

 

HE put the phone down on ME !

 

one star ring my mobile and landline several times a day every day.

yesterday someone else answered my phone

 

One star told them everything regarding this issue and what they intend to do !!!!

 

my friend asked about confidentiality to which the woman stated that it does not apply as they just want to get the message through to me !!!!

 

I have not yet taken legal advice but am curious if apart from the msg from MCFC36 if others have had such experiences and if so ?

 

what was the outcome ?

 

ONE STAR ACT LIKE THUGS !!! IRRESPECTIVE :-(

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time to involve trading standards and the FOS me thinks.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Agree, that you need to ensure a complaint is registered. If One Star have refused to deal with your complaint properly go straight to the FOS. The FOS will take details of your complaint and contact One Star on your behalf. Once the FOS are dealing, then debt collection has to be put on hold.

 

http://registration.financial-ombudsman.org.uk/consumer/complaints/long.html

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and it'll cost them £850

 

give them 14 days to comply first

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

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