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    • Hmm yes I see your point about proof of postage but nonetheless... "A Notice to Keeper can be served by ordinary post and the Protection of Freedoms Act requires that the Notice, to be valid,  must be delivered either (Where a notice to driver (parking ticket) has been served) Not earlier than 28 days after, nor more than 56 days after, the service of that notice to driver; or (Where no notice to driver has been served (e.g ANPR is used)) Not later than 14 days after the vehicle was parked A notice sent by post is to be presumed, unless the contrary is proved, to have been delivered on the second working day after the day on which it is posted; and for this purpose “working day” means any day other than a Saturday, Sunday or a public holiday in England and Wales." My question there is really what might constitute proof? Since you say the issue of delivery is a common one I suppose that no satisfactory answer has been established or you would probably have told me.
    • I would stand your ground and go for the interest. Even if the interest is not awarded you will get the judgement and the worst that might happen is that you won't get your claim fee.  However, it is almost inevitable that you will get the interest.  It is correct that it is at the discretion of the judge but the discretion is almost always exercised in favour of the claimant in these cases.  I think you should stand your ground and don't give even the slightest penny away Another judgement against them on this issue would be very bad for them and they would be really stupid to risk it but if they did, it would cost them far more than the interest they are trying to save which they will most likely have to pay anyway
    • Yep, true to form, they are happy to just save a couple of quid... They invariably lose in court, so to them, that's a win. 😅
    • Your concern regarding the 14 days delivery is a common one. Not been on the forum that long, but I don't think the following thought has ever been challenged. My view is that they should have proof of when it was posted, not when they "issued", or printed it. Of course, they would never show any proof of postage, unless it went to court. Private parking companies are simply after money, and will just keep sending ever more threatening letters to intimidate you into paying up. It's not been mentioned yet, but DO NOT APPEAL! You could inadvertently give up useful legal protection and they will refuse any appeal, because they're just after the cash...  
    • The sign says "Parking conditions apply 24/7". Mind you, that's after a huge wall of text. The whole thing is massively confusing.  Goodness knows what you're meant to do if you spend only a fiver in Iceland or you stay a few minutes over the hour there.
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Help With Tv


lynski3053
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Hello, here goes.

 

July last year we purchased a Panasonic 3d TV from comet

and also paid for an extended 5 year warranty.

 

2/3 month after having bought it it broke down

 

was taken in for repair (took about a month).

 

Since then it has broken down 3 more times.

 

twice after a power cut and once when I was decorating and moved the telly to decorate behind it.

 

The TV has no power once its either unplugged or theres been a power cut

and will take anything from 2 to 4 days to turn back on,

which I have never known to happen with any other tv that own or have had in the past.

 

As the tv is now almost 16 month old

 

I contacted the warranty people to be advised that I wont be covered as it was a power shortage .

 

I explained this isn't the first time it's happened as my notes should say about last time with the decorating,

and that it is not normal for a tv to take a couple of days to turn back on.

 

I was advised that they would do me a partial refund on my warranty.

Which is all well and good but how do i stand on the fact that it cost 450 for a tv that wont turn on after 16 month.

 

Any advice I would be grateful to receive.

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Very easy, stand your ground, you will ONLY accept a "brand new replacement" OR a "FULL refund".

 

Comet are very good at ignoring customers and their rights.

 

Have a read of SOGA http://sogahub.tradingstandards.gov.uk/sogaexplained

Anything that fails or requires to be repaired within 6 months of purpose is deemed to be faulty from date of purchase.

 

A new TV or a FULL refund is the ONLY thing you should accept.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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yep classic waste of money on a warranty that soga already covers you for

 

replacement, repair or refund under SOGA.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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yes of course

 

its up to them what they decide mind.

 

very good case IMHO.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 months later...

Given Comet ceased trading a year or so ago, you have presumably contacted The Warranty Group who provided Comet's extended warranties, and stated they would continue to honour them?

 

More info in this thread, although you may end up having to contact Panasonic UK

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?377108-comet-extended-warranties&p=4088846&viewfull=1#post4088846

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  • 6 months later...

lynski3053, I have the same problem as yourself and have now contacted the warranty group to fix the tv.

 

They are sending a repairman around to fix it - so wanted to know what happened in your case please. Did you get a new tv or did they repair your existing set?

 

Is it now working without the restart issue following their fix?

 

Thanks

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