Hi,

Hope this is the correct place to post.

I am unable to access the library section despite having accessed it many times before . It is saying i don't have permission , can anyone point me in the right direction please.

Andy

Try again. Normally you have to be signed in and/or make a post before the site lets you.

no still not working , very frustrating as i have used it before no problem . Unable to use for few weeks now.

I have never been able to access it either.

Hi,

 

Hope this is the correct place to post.

I am unable to access the library section despite having accessed it many times before . It is saying i don't have permission , can anyone point me in the right direction please.

 

Andy

Hi Andy,

I have 'flagged' this problem to Site Team, someone should get back to you shortly.

:madgrin:I do not have access either but that does not surprise me I have so few posts:madgrin:

Hi,

 

Hope this is the correct place to post.

I am unable to access the library section despite having accessed it many times before . It is saying i don't have permission , can anyone point me in the right direction please.

 

Andy

Can you try this direct link please

http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?403-CAG-Library

I can access the new library which is, I must say , a huge improvement on the old one. Much easier to navigate

I use the library tag at the top left of the page, if I go to the main page and scroll down I can not access the library that way

Yep, I can't see any issues with accessing The Library either - can you try the link that ims21 pasted please?

Ok thanks for the quick replies. I can access the library link at top left of main page however can't access the consumer forum libraries section a third of the way down main page , it says i do not have permission. I have also had the same message when trying to open a link in a thread notably a template for reclaiming mortgage arrears fees , an N1 form i think it was. Any ideas.

Many thanks

All of the documents you need should be in the library area that you can access as all library materials have been transferred there now.

Can you also now check that you cannot see the library resources section which was about a third of the way down the main page please?

Hi, I can confirm i can no longer see the library resource section about a third of the way down.

Thanks for all the help however i am still in the same situation

Could anyone point me in the right direction of a particulars of claim for mortgage arrears fees as i really feel this needs to be right first time. I am sure there is one on here somewhere but i can't find it

Are you able to access this link, herdy? : http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?407-Mortgages-and-Secured-Loans

i can indeed however there is only a LBA and no POC . If there isn't one on the forum no problem i can probably do one myself . It just would have been handy to copy on that has worked before.

Thanks,

Andy

I canot access it either

http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?403-CAG-Library

You can use this link to access the library and you will then need to look in the section you require.

Alternatively, click on the green library link at the top left of the screen. You will not be able to access the library unless you are registered and logged in.