Jump to content


  • Tweets

  • Posts

    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

ebay's address and contact information !!!


veryannoyed
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3792 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi all

 

I'm having grief with ebay at the moment - won't bore you with the details. It is a nightmare to contact them, as anyone knows who's ever tried... they don't seem to have a phone number, and searching round on the net, the odd one that does leak out as public knowledge is very quickly disconnected. I'm not sure of the legalities of that? I thought that any business operating online and taking payments for services HAD to have a phone number for complaints / problems?

 

Anyway, after a lot of searching around, I have found the following information. Before moderators panic and remove this post, I stress this is PUBLICLY AVAILABLE INFORMATION from the companies house website. It has cost me a couple of quid to get it, but it is in the public domain, so no panic about data protection issues please!

 

ebay UK limited registered address:

 

EBAY (UK) LIMITED

CARMELITE

50 VICTORIA EMBANKMENT

BLACKFRIARS

LONDON

EC4Y 0DX

 

company number is 03726028

 

There are 3 directors, 2 based in the USA and one here in jolly old england. His details are:

 

[deleted]

 

Not surprisingly, there are no phone numbers listed for ebay or carmelite or tjg sectretaries (ebay's company secretary - all based at the victoria embankment address), and mr McCullum's phone number is ex-directory.... ebay HATE being contacted by mere **** like us paying customers!

 

 

Perhaps any budding miss marples out there can add more info?

Edited by barracad
Link to post
Share on other sites

I have put many appeals in, but ebay are not at all interested, basically. ebay are only interested in the seller as they are the ones they make the money from. Hence me finding out their address so I can send legal notices to them.

Link to post
Share on other sites

  • 7 months later...

Hi veryannoyed

 

Been there with good ol' ebay!!

 

I managed to contact them on 08707 307191.

 

Word of advice - don't choose an option which can easily tell you what to do on ebay site to resolve it - go for one where u need to speak to someone - then you can get transferred through to correct department.

 

Good Luck

 

Foxy ;)

Link to post
Share on other sites

I've been trying to get a refund on an overbilling to the tune of about £420 for more than 3 months and they keep sending me the same kind of automated, ultra-polite, totally worthless responses. Who can I turn to for some support in this? Thanks, J

Link to post
Share on other sites

BTW Foxy, that number got me through to PayPal - are they one and the same?

This is their UK number 020 8605 3000

Use option 3 but you will only get through to a guy on reception who will not put you through to anyone else in the company. If only I had the money to really follow this through but there again if I had money would I be using eBay?

Link to post
Share on other sites

  • 9 months later...

I am an ebay seller and have had massive problems over past few months. Imy ebay name is same as name on here and now unable to list until they decide when i can again, asked why and appealed more than 30 days ago by email but no reply. I got some indian chap on phone and her fobbed me off after 30 mins of my call and told me they would only accept letters in own handwriting, so asked for a transcript of conversation under data protection law and will wait and see what happens. so not all sellers get it easier. thanks for the useful addresses will see what happens when they arrive.

Link to post
Share on other sites

  • 1 month later...
I am an ebay seller and have had massive problems over past few months. Imy ebay name is same as name on here and now unable to list until they decide when i can again, asked why and appealed more than 30 days ago by email but no reply. I got some indian chap on phone and her fobbed me off after 30 mins of my call and told me they would only accept letters in own handwriting, so asked for a transcript of conversation under data protection law and will wait and see what happens. so not all sellers get it easier. thanks for the useful addresses will see what happens when they arrive.

 

any luck think they ned a dsar (costs £10)

:cool: sunbathing in juan les pins de temps en temps

Link to post
Share on other sites

Sorry everyone! I completely forgot about my posting!.

Yes I did get it resolved!. After my last call i spoke to a chap in Ireland, apparently the chap i thought was in India was actually on the same office as the Irish chap in Dublin. How stupid did I feel!

Within 48 hours of me advising him, I had the directors address and a leter was sent my account was re-instated.

Good luck to everyone in a similar situation. I believe from this month no negatives or neutral can be left-dont know when though, this hopefully will solve the problem.

Link to post
Share on other sites

Guest forgottenone

Ebay. Contact info ... nil. Customer service, nil.

 

got a ruddy intrum justita letter this morning from ebay for an unpaid

 

Had same a few weeks back, I was livid. Cos I'd paid fees up to date before it was sent. Basically, Ebay's admin eg record keepig, talking to even their own depts is shockingly shoddy. I contacted IJ, they had the cheek to tell me to contact Ebay or send them a bank statement as 'proof' I'd paid. Contact them by email I was told. Anyway, told Ebay to get it sorted pronto in several very long emails, messages; all took days to reply to, naturally. Unless it's a 'you are paying us' type thing they haven't got the resources to answer more quickly. Outlined how unhappy I was with Ebay, that they'd passed on my alleged debt to a DCA, a whole 7 days AFTER it was paid.

 

What I didn't like was Ebay gave no warning as to 'when' this would happen and just did it anyway.

 

Seems to be sorted now. Either way, IJ can get lost. I am not paying them the small amount as Ebay have received it. Ebay's excuse was that it can take a week for the info to get passed by them to IJ. But IJ's excuse was that they hadn't been instructed by Ebay it had been paid. Basically, this was almost two weeks AFTER it had been paid! So, load of waffle methinks!

 

Loads of people, as you may know already, have had the same treatment from Ebay and IJ on this score. I googled, got dozens of postings both on Ebay's own forums and other sites.

 

As to Indian Call centres ... same using their 'Live Chat'. Waste of time. Same stuff you'll get over the phone. Give them your ID, what it's about and, hey presto, when they suddenly realize a whole FIFTEEN minutes AFTER and say 'I see you are registered in the UK site' in other words we can't help you, go away! Thing is, soon as you give them your user ID they have that info eg where you are registered at their fingertips in front of them. Utterly useless.

 

Besides which, which I also told IJ, if I hadn't paid my fees then my account would remain unsuspended. Simple logic when said and done. But DCA's don't have any.

 

In the end Ebay told me to ignore what IJ had said. Hope it ends there because if it doesn't there's gona be a whole load of more emails to them at Ebay. Really apalled, disgusted with them for doing this. Chasing me for a debt I'd already paid! Ridiculous! Now, they blame their 'automated systems' for all this. Natch.

 

The no negs from sellers to buyers applied from 1st May.

 

I have since learned that the amount IJ claims you owe is actually a well known [problem].

Link to post
Share on other sites

Ebay are currently chasing me for the miniscule sum of £1.16. Whilst a small amount which I could pay I refuse to on the basis that I havent sold anything for over six months and they seem unable to give me clarification as to where they got the figure from. Ahhh I give up I shall await the DCA.;)

Victoria :)

 

Vixsta14 vs Barclays bank: Won paid out £900 :lol:

Vixsta14 vs Clydesdale financial (Barclays Partner: Still ongoing :(

Link to post
Share on other sites

  • 5 months later...

Acutally moderators, the names and addresses of directors are also public domain items (by law).

Currently the UK MD is Mark Lewis

President of Market Operations is Lorrie Norrington

and

Senior VP Europe is Douglas McCallum.

 

Ebay is actualy run from Luxembourg, presumably to circumvent UK laws about e-commerce and geographic addresses.

Their so calle "Trust and Safety" team, are equally secretive, operating fro a PO box in Ireland.

 

 

 

EBay do have a phone number for what they call "Customer Support", it is 020 8080 2105.

 

As with "trust and safety" eBay seems to have its own dictionary, and you will find that what they call "support", has parallels with the way that Mr Hitler used to support the Jews.

Link to post
Share on other sites

Acutally moderators, the names and addresses of directors are also public domain items (by law).

Currently the UK MD is Mark Lewis

President of Market Operations is Lorrie Norrington

and

Senior VP Europe is Douglas McCallum.

 

Ebay is actualy run from Luxembourg, presumably to circumvent UK laws about e-commerce and geographic addresses.

Their so calle "Trust and Safety" team, are equally secretive, operating fro a PO box in Ireland.

 

 

 

EBay do have a phone number for what they call "Customer Support", it is 020 8080 2105.

 

As with "trust and safety" eBay seems to have its own dictionary, and you will find that what they call "support", has parallels with the way that Mr Hitler used to support the Jews.

Hi ClothKap, as you know so much about ebay, can you give me a contact address where I can send an email??

Cheers

Shaz

Link to post
Share on other sites

I have put many appeals in, but ebay are not at all interested, basically. ebay are only interested in the seller as they are the ones they make the money from. Hence me finding out their address so I can send legal notices to them.

 

Why are you pursuing ebay then?:confused:

 

They are a hosting company for online sales, the contract and payment, is between you and your seller/buyer.

Link to post
Share on other sites

.

Their so calle "Trust and Safety" team, are equally secretive, operating fro a PO box in Ireland..

 

Not very secret - they operate from Ebay's European HQ in Clondalkin (west Dublin). They hacked me off royally, and I went to their building and refused to budge until a manager dealt with me. Their on site security staff were preparing to eject me from the building until I treatened to handcuff myself to the reception desk....

Link to post
Share on other sites

  • 2 months later...
Why are you pursuing ebay then?:confused:

 

They are a hosting company for online sales, the contract and payment, is between you and your seller/buyer.

 

I think you are legally wrong because of the recent changes to Ebay's 'check-out' process.

 

In the old days, buyers went to Paypal to pay the seller.

 

In these new, and frankly more convoluted, days Ebay manages the entire payment process. Ebay does this because it is paranoid about loosing potential listing fees and selling fees income.

 

This is what happens:

 

(a) buyer buys

(b) Ebay invites/suggests/encourages the buyer to pay

© Ebay then manages the entire payment process as if it was a Merchant. Ebay does, unlawfully in my opinion, exchange your Ebay information with Paypal using strange cookies 'co.uk' - not Ebay.co.uk or Paypal.co.uk but just plain 'co.uk'.

 

In English law (I'm definitely not a lawyer) at the very least Ebay is acting as the seller's agent by arranging and supervising - actually absolutely controlling every aspect of - the entire payment process.

 

You can not pay the seller directly. Paypal will object if you try to pay for an Ebay item and you click the radio button for 'Ebay Payment'. Ebay will and does block you having details of the seller's Paypal account.

 

Ebay, being just another of those arrogant (in my opinion of course) US of A companies has yet to understand it can not keep taking the money then deliberately preventing the buyer get lawful satisfaction from Ebay as the seller's agent.

 

Incidentally the London Ebay fax number is 020-8605 3001 and you can get the directors names and addresses from Companies House for just £1.

 

Any skilled proficient web programmers (plus MySQL clustering experts and PHP fans) want to work for nothing initially building a competitor to Ebay? It will take 2 years to make something faster, better and more consumer friendly than slow, bureaucratic and cumbersome Ebay. The hardest thing is getting a suitable domain name and then getting domains all around the world. Initial enquiries to ebay (edit)

 

 

[sOLA 009871]

Edited by freakyleaky
Contact details removed.
Link to post
Share on other sites

  • 2 months later...
Why are you pursuing ebay then?:confused:

 

They are a hosting company for online sales, the contract and payment, is between you and your seller/buyer.

 

 

 

There is a BIG misunderstanding by many - eBay included.

 

We all agree that eBay is "just" a portal for many to sell and buy products. As such, for many years, eBay got away promoting certain practices, hence declining any responsibilities.

Should something go wrong with purchasing or selling a product, eBay has tried to put in place new (safety) directives. The problem however, often, is not the buyer or the seller but EBAY themselves.

Since 2003 I have been writing to them and visiting them in Richmond to combat their injustices, but got me nowhere. For some reason they seem to be protected by Trading Standards and major names from different industries.

**edited**

It doesn’t take many efforts to find thousands of complaints against eBay from people that suffered considerable losses of money too. This is often due to major cock-ups that they do with accounts or PayPal transactions. I lost money to PayPal because PayPal messed up a payment to me and lost money to eBay because they refused to refund to me my fees on inconsiderate actions taken up by them.

eBay does not reply to mail or email. They have set up what they consider “fair” questions and anything else outside these parameters is hardly considered. Hence it is not unusual to feel like we are all fighting a ghost. Despite my arguments with them since 2003 (via local MP, OFT, Monopoly Commission, European Parliament etc.) eBay is still not accountable for – TO ANYONE!?!?

Conspiracy theories can be fun and I wonder why we have, all over Europe (and many parts of the world), an American Company that knows our email addresses, telephone numbers, home address, work address, (EBAY) credit card number(s), bank account number(s) (PAYPAL) – read our messages and listen to our conversations (SKYPE)?

Edited by MARTIN3030
edited one or two choice words !!
Link to post
Share on other sites

...and your point is....???

 

 

Apart from being a tad libel....I think the point is that they feel ebay is quite wrong in the way it operates.....

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Link to post
Share on other sites

  • 5 months later...
  • 2 weeks later...

Hi I too have issues with ebay, one of them being that they would not give me a UK address to write to when I stated that I wanted to send them court papers. They gave me a P.O. box address in Southern Ireland. I wrote 3 times stating that last time I looked outhern Ireland was not part of the UK.

 

Not to be fobbed off I looked up their address (free) on Companies House website and found the following address (it would appear that they have moved!)

 

Ebay (UK) Ltd

5 New Street Square

LONDON

EC4A 3TW

 

And PayPal (Europe) Ltd are registered at:

Whitaker House

Whitaker Avenue

Richmond

Surrey

TW9 1EH

Link to post
Share on other sites

This is their UK number 020 8605 3000

Use option 3 but you will only get through to a guy on reception who will not put you through to anyone else in the company

 

Any company phone no that ends -000 is likely to be a switchboard. I have had some success in the past by trying various different options until I get a human being so if the last four are 3000 you could try the methodical approach going -3001, -3002 etc. I usually try a more random approach 3007, 3010 etc. This has worked for me with Tiscali and 3 mobile. The people who answer the phone could be in any department but they do put you through to those who can help as they're not customer service monkeys and assume you have direct line numbers.

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3792 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...