Had a letter from the council informing me I've been overpaid by £320. They've kindly given me 4 days to pay in full! So much for the one month to appeal!
I went self employed in June and claimed Nea. The no jobs centre made an "administration error" and the Nea payments were showing in my bank as jsa. I questioned this and said surely this will interfere with housing benefit payments, the council would see jsa on my statements and pay my full rent. And also make it look like benefit fraud ie claiming jsa and working. My mp got involved and the job centre assured them and me that this would not happen and they would inform the council. I informed the council myself and gave them the Nea letter. They also "put a note on the file". I have the receipt and emails.
I gave the council everything they asked for. My payments continued. I did not receive an award letter. I got a letter in September telling me " your claim is incomplete" and they again asked for everything I had already given them. I replied asking why they are asking for everything again?! There response was to send the same letter. I then gave them everything from June to present. It took three months to tell me the claim was incomplete?
I have just started university leaving me entitled to 0. I got my start date two weeks before starting. I informed the council of my start date and to cease payments. I also asked for what I have left to pay on my council tax and i will pay it. This was ignored. I again informed them through councilor to cease payments. They said "there's nothing we can do until we see your exemption certificate". These hadn't been released by the university yet. Even my councillor said they should have suspended the final payment until they had the info. But surprise surprise they didn't and I was paid. They have suspended before until they've been given the information...
Surely I'm not at fault here? Four months after going self employed and in only seeing an award letter today?