Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    Default A&L start to retaliate

    A&L shut down my account as soon as I got my charges back. I had a phonesave account into which I paid £25 a month and a flexiplan plus account with a debit balance. Flexiplan is linked to the current account so I knew it would have to be sorted out - I rang on the 10 October and settled the Flexiplan account and was surprised to receive a letter a few days later saying they wanted the balance immediately or they would instruct a debt collectionicon agency.
    I have drafted this to A&L - of course I've chopped it up for the forum but what do you all think? Do you think I could ask for more, say £34???
    Any comments will be gratefully received

    Alliance & Leicester plc

    Account no. xxxxxx
    14 October 2006

    Dear Sir/Madam
    Flexiplan Plus Account number xxxxxx
    Notice served under section S8 (1) of the Consumer Credit Act
    I write with reference to your letter dated 12 October 2006.
    You should be aware that this account was in fact settled some days ago. I paid £199.91 from my Phone Save account and a further £566.05 using my Abbeyicon Credit card. The authorisation code is xxxxxxx.
    I am concerned that you have sent me a threatening letter although the balance has been paid – it was I that contacted Alliance & Leicester regarding payment not the other way round.
    The reason that my account was closed was purely in retaliation at my claiming back bank penalty charges recently – I have banked with you for over 20 years and would have been happy to continue to do so. I did not choose to close my current account, that was the decision of Alliance & Leicester.
    I enclose my invoice in the sum of £12.00 and payment should be made by cheque payable to Mrs xxx within seven days.


    INVOICE NUMBER 001

    TO: Alliance & Leicester plc

    RE: Account no. xxxxxx
    DATE: 14 October 2006
    Being charges relating to time spent in the preparation of a letter of response to a letter dated 12 October 2006 from Alliance & Leicester. Itemised below:

    To receiving unnecessary threatening letter, reading said letter, drafting response, printing response, preparing invoice, printing invoice, time spent taking said response and invoice to post box and posting, stationery and postage.
    TOTAL DUE: £12.00

    PAYMENT DUE 7 DAYS BY CHEQUE PAYABLE TO MRS xxx

    Similar Threads:
    Alliance & Leicester success! £3,325.74 paid in full 12/8/06 - claim started 8/6/06 settled in 2 months.
    Nat West settled in full £1458.09 on 1/11/06
    Thanks to you all for your help!


  2. #2
    Lil Lil is offline
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    Default Re: A&L start to retaliate

    Good one Lindy!! Keep us informed on how it has gone

    Lily


    Alliance & Leicester;
    LBA 22nd July 2006
    Reply 31st July
    MCOL 6/8/06
    PAID IN FULL 25th August 2006.....
    DONATION HAPPILY GIVEN.......

    If you are happy with my help please click on the scales at the side of this message

  3. #3
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    Default Re: A&L start to retaliate

    I think invoicing them for £12 is a bit steep. Surely it doesn't cost that much to send a letter....LOL

    HSBC
    7th October 2006 - Prelim for £3078
    24th October - LBA
    7th November - Claim filed
    11th November - Acknowledged with intent to defend
    11th December - Defence filed
    16th December 2006 - Offered full amount but no default removal. Rejection letter sent.

    Halifax
    7th October 2006 - Prelim for £3427
    24th October - LBA
    3rd November - Offered £913
    3rd November - Accepted as partial payment
    7th November - Claim issued
    21st November - Acknowledged with intent to defend
    11th December - Offered full amount but no late payment removal
    4th January - SETTLED + removed adverse credit info

    A & L
    19th October - Prelim for £540
    26th October - Offered £358
    2nd November - Accepted as partial payment and LBA
    27th November - SETTLED + removed adverse credit info

  4. #4
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    Default Re: A&L start to retaliate

    Quote Originally Posted by alexifa
    I think invoicing them for £12 is a bit steep. Surely it doesn't cost that much to send a letter....LOL
    Exactly I know it's steep (LOL) but think of all the time and trouble I've taken to put a letter together, honestly the bank has got to understand that these things cost money!!! LOL

    If they pay up I am going to scan the cheque and post it on my website, this bank baiting is fun isn't it! I was laughing as I typed (after being very annoyed initially) and just thought NO they cannot continue treating us like this. debt collectoricon??? What a cheek - it was me that initiated repayment.

    Alliance & Leicester success! £3,325.74 paid in full 12/8/06 - claim started 8/6/06 settled in 2 months.
    Nat West settled in full £1458.09 on 1/11/06
    Thanks to you all for your help!


  5. #5
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    Default Re: A&L start to retaliate

    I love this - so cheeky!


  6. #6
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    Default Re: A&L start to retaliate

    Well - they are really worried aren't they ... got a cheque for £12 plus a letter of apology this morning!!!

    Alliance & Leicester success! £3,325.74 paid in full 12/8/06 - claim started 8/6/06 settled in 2 months.
    Nat West settled in full £1458.09 on 1/11/06
    Thanks to you all for your help!


  7. #7
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    Default Re: A&L start to retaliate

    Which debt collectoricon are you going to use to chase them for the debt when they don't pay?

    You also forgot to add in the claim for distressicon!!

    If I have helped click my scales....

    Find my threads by [URL="http://www.consumeractiongroup.co.uk/forum/search.php?do=process&showposts=0&starteronly=1&exactname=1&searchuser=debt_mountain"]clicking here [/URL]

  8. #8
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    Talking Re: A&L start to retaliate

    Quote Originally Posted by lindy123 View Post
    A&L shut down my account as soon as I got my charges back. I had a phonesave account into which I paid £25 a month and a flexiplan plus account with a debit balance. Flexiplan is linked to the current account so I knew it would have to be sorted out - I rang on the 10 October and settled the Flexiplan account and was surprised to receive a letter a few days later saying they wanted the balance immediately or they would instruct a debt collectionicon agency.
    I have drafted this to A&L - of course I've chopped it up for the forum but what do you all think? Do you think I could ask for more, say £34???
    Any comments will be gratefully received

    Alliance & Leicester plc

    Account no. xxxxxx
    14 October 2006

    Dear Sir/Madam
    Flexiplan Plus Account number xxxxxx
    Notice served under section S8 (1) of the Consumer Credit Act
    I write with reference to your letter dated 12 October 2006.
    You should be aware that this account was in fact settled some days ago. I paid £199.91 from my Phone Save account and a further £566.05 using my Abbeyicon Credit card. The authorisation code is xxxxxxx.
    I am concerned that you have sent me a threatening letter although the balance has been paid – it was I that contacted Alliance & Leicester regarding payment not the other way round.
    The reason that my account was closed was purely in retaliation at my claiming back bank penalty charges recently – I have banked with you for over 20 years and would have been happy to continue to do so. I did not choose to close my current account, that was the decision of Alliance & Leicester.
    I enclose my invoice in the sum of £12.00 and payment should be made by cheque payable to Mrs xxx within seven days.


    INVOICE NUMBER 001

    TO: Alliance & Leicester plc

    RE: Account no. xxxxxx
    DATE: 14 October 2006
    Being charges relating to time spent in the preparation of a letter of response to a letter dated 12 October 2006 from Alliance & Leicester. Itemised below:

    To receiving unnecessary threatening letter, reading said letter, drafting response, printing response, preparing invoice, printing invoice, time spent taking said response and invoice to post box and posting, stationery and postage.
    TOTAL DUE: £12.00

    PAYMENT DUE 7 DAYS BY CHEQUE PAYABLE TO MRS xxx
    They paid up! and aplogized profusely for any inconvenience and distressicon :grin:

    Alliance & Leicester success! £3,325.74 paid in full 12/8/06 - claim started 8/6/06 settled in 2 months.
    Nat West settled in full £1458.09 on 1/11/06
    Thanks to you all for your help!


  9. #9
    Lil Lil is offline
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    Default Re: A&L start to retaliate

    Well done, thats great news!! Now they can see its not nice to treat people like that!!

    Lily


    Alliance & Leicester;
    LBA 22nd July 2006
    Reply 31st July
    MCOL 6/8/06
    PAID IN FULL 25th August 2006.....
    DONATION HAPPILY GIVEN.......

    If you are happy with my help please click on the scales at the side of this message

  10. #10
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    Default Re: A&L start to retaliate

    Wow. This is truly fantastic. 8-)


  11. #11
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    Default Re: A&L start to retaliate

    LOL.. this is funny.

    Congrats!


  12. #12
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    Default Re: A&L start to retaliate


    Beautiful, just BEAUTIFUL



    If this has been useful to you, please click on the scales at bottom left of post. Thanks.

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  13. #13
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    Default Re: A&L start to retaliate

    Quote Originally Posted by lindy123 View Post
    To receiving unnecessary threatening letter, reading said letter, drafting response, printing response, preparing invoice, printing invoice, time spent taking said response and invoice to post box and posting, stationery and postage.
    TOTAL DUE: £12.00

    PAYMENT DUE 7 DAYS BY CHEQUE PAYABLE TO MRS xxx

    My favourite bit!


  14. #14
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    Default Re: A&L start to retaliate

    I've got copies of my letter and invoice plus scans of A&L's response and cheque if anyone wants to use them.

    I was laughing as I typed and thought what the heck but I laughed louder when I got the apology and cheque - it's just delicious :grin:

    Alliance & Leicester success! £3,325.74 paid in full 12/8/06 - claim started 8/6/06 settled in 2 months.
    Nat West settled in full £1458.09 on 1/11/06
    Thanks to you all for your help!


  15. #15
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    Default Re: A&L start to retaliate

    Revenge is so sweet, never laughed so much at this time in the morning

    Fantastic result

    "The Truth, the whole Truth and nothing but the Truth"


    PLEASE READ THESE FIRST http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/



    http://www.consumeractiongroup.co.uk...4-halifax.html

  16. #16
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    Default Re: A&L start to retaliate

    Pure genious! I can't believe they paid up on this, I now wonder if they would have disputed a charge of £35????


  17. #17
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    Default Re: A&L start to retaliate

    Letter copied and pasted to Word for future reference - I hope you don't mind. CLASSIC, just classic. In fact I've seen this attempted before, but I never seen them pay up - LOVERLEE!!


  18. #18
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    Default Re: A&L start to retaliate

    I am happy to post/email complete word docs including scans of grovelling response and cheque if anyone wants to use them.
    My invoice (no. 001) paid in full and promptly - RESULT

    Alliance & Leicester success! £3,325.74 paid in full 12/8/06 - claim started 8/6/06 settled in 2 months.
    Nat West settled in full £1458.09 on 1/11/06
    Thanks to you all for your help!


  19. #19
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    Default Re: A&L start to retaliate

    wonderful!

    Alliance and Leicester: started 2/9/6, LBA 7/11/06.

  20. #20
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    Default Re: A&L start to retaliate

    This may sound really really really stupid and extreme

    But as you issued an invoice, make sure you declare it on your Tax Return

    You just Never Ever know



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