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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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Reclaiming Igroup/GeMoney charges on mortgage - repo papers received


BarryWat
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Hi,

 

Hope I'm posting this in the correct area.

 

I have the misfortune to have a mortgage with what is now called GeMoney formerly Igroup,

taken out in 2000 (15 year term) when I was self employed and arranged through a so called independent broker Capital Credit,

who actually appear to have direct connections with Igroup/GeMoney.

 

Over the period of the mortgage I have experienced many difficulties in maintaining the repayments,

although fortunately for the last 5/6 years have been keeping up with the payments including extra towards the arrears ( which will pay these off within the remaining term).

However they are now pursuing me for around £14+ k charges.

 

I've read through some of the threads on here regarding the charges being unfair

and would be grateful for any advice on how to go about reclaiming these and if at this late stage I can still do this.

 

I have already made a SAR request and received a huge wadge of paper from them which I am about to go through to try to identify all the charges.

 

Look forward to hearing from anyone who may be able to advise or who has had success claiming against Igroup/GeMoney

 

Regards Barry

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GE will wriggle

 

however stick to your guns

 

have you done the spreadsheet yet?

 

and YEs you can reclaim them.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi dx,

 

Many thanks for getting back to me so quickly.

 

I'm just starting with the spreadsheet today.

 

Is there a list on here that says which charges you can claim and which you cannot?

 

From what I've read it appears that Admin charges,

returned DD or

cheque fees,

counselling visits are amongst the things that can be claimed.

 

Also I read somewhere that you calculate the average interest rate over the period of the loan and put that into the spreadsheet,

do you know if this is correct?

My original loan was at base rate plus 4.75%.

 

I have managed to fight off a couple of repossession attempts over the mortgage period incurring solicitors charges,

I assume that these are not reclaimable.

 

Regards

 

BW

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unless these solicitors fees cannot be 'linked' to any recent court case for their date

you cant reclaim them.

 

admin charges yes

returned dd yes

counselling visits yes

 

over/under/letter/its raining fees yes

 

and yes you can use an avg of their APR.

 

use the CISHEET.

 

put their AVG mortgage rate in cell D 15

http://www.consumeractiongroup.co.uk/forum/showthread.php?330996-Latest-Spreadsheets-PPI-Claims-and-Charges-Claims-Dec-2011

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi dx,

 

Many thanks again.

 

Going through the full account statement I have the following charges levied apart from the standard ones of payment received and standard interest charges each month.

 

Additional interest (This started in month 3 of the term when the account was up to date

and has continued to be charged every month since with varying amounts and is currently around £70 month)

 

  1. Charge returned DD
  2. Monthly arrears charge (£30 from 04/01/2001 to 04/04/2002)
  3. Default notice fee
  4. Debt counselling White Horse
  5. Lit Referral fee
  6. Sols cost WRA 191870 (can link this to first possession attempt)
  7. Admin fee (£40 from 06/02/2003 to 10/2/2010 and then no more to date)
  8. Solicitor interim legal fees (several of these, probably around the time of second possession attempt, need to check)
  9. Valuation fee
  10. Debt counselling Inv (This was charged on 2 occasions even though I'd already supplied the information and requested no visit)

The arrears and admin charges total £3840 and I dread to think what the additional interest charges add up to.

 

Any advice on these would be gratefully appreciated.

 

Regards

 

BW

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at a guess i'd say

1,2,3,4,5,7,10

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi dx,

 

Thanks for that.

 

I've been filling in the spreadsheet and just need to clear something in my head.

 

If I was successful in reclaiming the charges (around £4,100) would the additional interest charges (around £9,300) then be removed from the account as there would be nothing for the interest to charged against?

 

Regards

 

BW

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not sure on this additional int - what do you mean?

 

run what it is passed me- i'll try or ping someone

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi dx,

 

Sorry if I've not been clear.

 

On my account statements there is a breakdown of charges as follows:-

 

Interest bearing charges incurred (we will add interest to these if not paid) Currently around £4,100

Additional Interest incurred Currently around £9,500

Payments received towards these charges and additional interest approx £110

Outstanding charges balance-Interest bearing Currently around £13,400

 

There is also a second section listing non interest bearing charges which tally with the total of solicitors,valuation and counselling fees.

 

Hope this helps

 

Regards

 

BW

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  • 1 year later...

Getting back to sorting this out now as have now paid off the mortgage and GE are still claiming I owe them almost £17k. I have a draft letter based on the template letter and would appreciate any guidance on this.

 

Barry

 

Sorry, couldn't see any way to attach a file. Realise you need to be advanced mode. Draft letter attached.

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 3 weeks later...

To keep this up to date,

 

received a letter dated 13th July from GE Money informing me that my capital repayment mortgage expired on 26/6/15 when full payment of the balance became due.

 

It goes on to tell me that their record show there is no endowment policy or other source of funds assigned to the mortgage to pay the outstanding balance,. No surprise there as it was a repayment mortgage.

 

Then states that they are reviewing my account for legal action and that it is vital that I contact them within 7 days to discuss and that I can contact a named individual who has been appointed my account manager.

 

I was about to respond to him suggesting he checked my file for recent correspondance when I recieved another letter regarding my complaint and they are now starting an investigation and hope to have this finished within their standard 8 weeks timescale by 6th Sept 2015.

 

Do I wait or do I proceed with raising the court papers on 1st of August as I said I would without a favourable response from them.

 

Regards

BW

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  • 4 weeks later...

Another update to this saga.

 

 

Since receiving the 'standard' letter from them regarding my complaint

 

 

I have also received an identical one informing me that my mortgage expired on 26/6 etc., only difference was date.

 

 

I responded directly to the account manager named in the letter by recorded delivery advising him of my earlier correspondence,

as yet I have no response from MY account manager.

 

 

Due to work commitments I have not yet done the court papers.

 

 

However today I received another letter. this time from the litigation department claiming I am in breach of my agreement

and if I do not remedy this breach they will have no alternative to commence legal proceedings for possession.

 

 

Also threatens legal costs of at least £525 plus VAT plus further unspecified costs may also be incurred

 

 

. It goes on to say that they hope this course of action will not prove necessary and urge me to contact them without delay.

 

They just ignore everything they receive and rely on threats and intimidation to try and scare people into paying their obscene charges and interest.

 

Need to get my head round issuing court papers asap.

 

If anyone has any advice please feel free to reply.

BW

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Finally got some time to sort out the court claim, can any one help with the wording of the POC? I was looking at the one used by jmd1307 posted on 10th June as a basis but not sure as mine is a mortgage. Also trying to work out which spreadsheet to use the calculate claim amount.

 

Regards

BW

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Got the expected response to my claim for refund of charges.

 

Dear Mr XXXXXX

 

My understanding of your complaint is:

 

1. You believe the outstanding balance of your account is made up of fees and charges that are unlawful.

2. You believe that the charges exceed the true cost to GE Money

 

"1. I have reviewed the fees and additional interest applied to your account since August 2009. I should explain that all fees and charges on your account that were applied more than six years ago are subject to a time bar under the Limitations Act 1980. The act states that : An action founded on a simple contract shall not be brought after the expiration of six years from the date on which the cause of action occured.

Having reviewed your account since August 2009, I have found that the fees and additional interest have been applied correctly to your account and according to your signed Credit Agreement and Mortgage Deed. Copies enclosed. Our fees and charges have prviously been submitted to the Financial Conduct Authority.

 

So, I am unable to uphold this part of your complaint.

 

2. Our fees and charges are a fair and true reflection of the works carried out. When it becomes necessary to instruct a third party, for example when legal action is taken, to carry out work in connection with your account, their fees are invoiced to GE Money. These fees are paid by GE Money and then applied to your account.

Should you wish to reeview any third party invoices for works carried out for your account, you can request a Subject Access Request. A Subject Access Request should be requested in writing and sent to GE Money together with the fee of £10.00. Based on the above I am unable to uphold this part of your complaint.

 

Therefore I am unable to uphold your complaint."

 

Letter goes on to say that it is important to contact them as soon as possible and also that I should seek independant financial advice. Advises me that this is their final response and complaint now closed.

 

Final paragraph says "The fees and charges were applied to your account before 1st April 2014." What is the significance of this date?

Goes on to say I can refer my complaint to CAB within 6 months (expires 28th Feb 2016.

"Please note that your complaint falls outside the jurisdiction of the Financial Ombudsman Service because your mortgage was not regulated under the consumer credit act I enclose a copy of your credit agreement to evidence this."

 

Guess my only option now is to lay out the court fee and hope they settle that way.

 

If any one can give me any advice on how to word the claim it will be greatly appreciated.

 

Regards BW

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which is ofcourse bowlarks

 

 

the statute of limitations on a mortgage/secured loan is 12yrs

 

 

and

 

 

the statute doesn't apply anyway

 

 

as it runs from when you discovered the 'mistake' or 'error'

and you were not aware you could reclaim until recently due to press coverage etc etc.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 4 weeks later...

Hi BarryWat

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?452397-GE-money-fees&highlight=mortgage+fees

 

watching with interest as i am beginning the same

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  • 2 weeks later...

Latest update: Default notice issued dated 26/09/2015 for outstanding balance to be paid in full by 18/10.2015.

 

Goes on to say

 

 

"Unless you bring your account up to date immediately we may consider taking further action,

which could result in issuing you with legal notices for the full balance outstanding on your account

. After we have issued you with legal notices your home may be at risk of repossession and any associated costs will be charged to your account."

 

Following my conversation with my account manager a few weeks ago ago,

I assume this is what he described as stage 2 of their 3 stage procedure to recover their unfair charges and associated interest.

 

Next few days will be spent preparing court papers to make sure I get my claim in first.

 

BW

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just a thought barrywat, if they issue proceedings it saves u the court fee, you then defend with your own counterclaim.

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Have considered that option, might depend how long it takes them. I want to put the house on the market and would rather not have to try to get the charges refunded after they have helped themselves from the sale proceeds.

BW

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when you repaid the mortgage did they relinquish the charge against the property? If they did they cant touch you if u sell

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  • 1 month later...

Latest update. Received a letter today informing me that they have started possession proceedings, having instructed their solicitors to arrange a date for a court hearing. Am actually in the process of selling the house anyway so will just issue a counter claim once the court papers arrive, at least it will save me the cost of taking them to court.

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might b worth checking with the land registry to see if they still hold a charge on the property

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