Marc Gander - The Consumer Survival Handbook

A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.


Patricia Pearl - Small Claims Procedure - A Practical Guide

An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)

+ Reply to Thread
Results 1 to 2 of 2
  1. #1
    Basic Account Holder
    Do you record your calls?
    You'll regret it if you don't.
    donnahaywood Novitiate

    Follow Real_CAG on Twitter
    Cagger since : Dec 2010
    Posts : 26 (0.01 post per day)

    Default Contact email/details for Halifax CEO

    I have been having an ongoing hellish situation with halifaxicon - it's a long story but the gist of it is that my account was suspended/made inactive while an investigation took place, I was never told any reasons why this was taking place (despite asking continually) but I assumed it had to do with a 12,000 transfer I made from Barclays to a Halifax account that I did not regularly use. This money was made up of backdated sick pay and wages from my NHS employer and I was able to prove the money was legit through wages slips, letters from my employer etc. Anyway, in the 3 weeks since I have been "cleared" and told by Halifax, that all is ok, I have largely been unable to transfer or withdraw funds. I have had the odd few days where I can withdraw a small amount of money but then I am locked out again. Pretty much every day, I have had contact with Halifax customer service, either on the telephone or in branch, and been passed around to different departments who always tell me that the problem has been resolved only to find out it hasn't. On their advice, I even opened a new Halifax account and transferred the money in to that but I am having the same ongoing problems. I have been told that there is a problem associated with my with my name due to fraud happening on my account earlier in the year ( this was a result of Halifax sending a new debit card and unrequested pin number to an old address and someone at that address used the card and pin to take money) and the above mentioned transfer. This has all been happening when I have been recovering from having had 4 cycles of chemotherapy for cancer treatment. Anyway, at wits end and want to go as high up as possible to get this sorted.

  2. #2
    Basic Account Holder
    Do you record your calls?
    You'll regret it if you don't.
    farcedirect Novitiate

    Follow Real_CAG on Twitter
    Cagger since : Nov 2006
    Posts : 49 (0.01 post per day)

    Default Re: Contact email/details for Halifax CEO

    You can find contact details for the halifaxicon Bank Managing Director on the website here:

    Hope that helps!

Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
We use cookies to personalise content and ads and to provide social media features. We also share information about your use of our site with our advertising and analytics partners. See details