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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Nurses working for ATOS


mr_mastiff
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I have read a number of threads relating to Nurses who work in an assessment or advisory roll for ATOS. I enclose a copy of parts of their code of conduct which clearly state there duties to people under their care.

 

The following are the Nursing and Midwifery council rules for record keeping

 

Record keeping: Guidance for nurses and midwives

• 42. You must keep clear and accurate records of the discussions you have, the assessments you make, the treatment and medicines you give and how effective these have been

• 43. You must complete records as soon as possible after an event has occurred

• 44. You must not tamper with original records in any way

• 45. You must ensure any entries you make in someone's paper records are clearly and legibly signed, dated and timed

• 46. You must ensure any entries you make in someone's electronic records are clearly attributable to you

• 47. You must ensure all records are kept securely

________________________________________

This section relates to the nurses Duty of Care

Duty of Care

• 32. You must act without delay if you believe that you, a colleague or anyone else may be putting someone at risk

• 33. You must inform someone in authority if you experience problems that prevent you working within this code or other nationally agreed standards

• 34. You must report your concerns in writing if problems in the environment of care are putting people at risk

This section relates to Competence

 

• 38. You must have the knowledge and skills for safe and effective practice when working without direct supervision

• 39. You must recognise and work within the limits of your competence

• 40. You must keep your knowledge and skills up to date throughout your working life

• 41. You must take part in appropriate learning and practice activities that maintain and develop your competence and performance

 

In a number of recent treads Nurses have submitted reports based on assessments that have had major differences to the recordings. I refer you to the section on record keeping.

 

Nurses have also been made aware of changes made. See second section.

 

One nurse was reportedly acting as a Mental Health Advisor when she was employed by the local council to advise in family planning. Please read the section on competence .

 

The only comment I will make is How are they getting away with it ?

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