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    • Please please help we were miss sold full fibre by EE July 22  Install couldn’t go ahead no equipment sent and no. Survey it was hell  foind out no full fibre in road so we had to go back to cooper no choice we involved. Ceo and they put in a man from customer resolution s  he was vile he told me I had to go to engineers  something very odd about the ex resolution s in bt basically they took my drive up said they Would put ducting in ready for full fibre we have got £ 40 for a hours upon hours phones stress and more told to go to ombudsman  then bill was £35 we called twice told it was that price as they had treated us appalling two weeks later all sky package gets pulled we call again our bill goes to 165 the next two weeks was hell trying to get yo bottom why it’s off our package it was all on in the end I spent a day on the phone  341 mins was the call anyway I got to the bottom it was this resolution man coveting up the other issue another deadlock  to cover it all up  they hide data  ee did so couldn’t get the miss sell in writing I have now only from sept  Basically now we tried getting full fibre and they have found my drive had to be taken up again which has sunk .  The engineer has placed the wrong ducting again under my drive and need s to be taken to again apparently and the pipe sticks up middle of the drive near gate not behind look so odd it’s a big as a drain pipe open to water and it’s below touching the electrical cables to hot tub . I was sent a letter from the ex resolution to say I had stopped the work  I haven’t  it’s so sadistic she covering up for her mate in that team as the orginal install he didn’t check it had been done correctly  I took to Twitter and posted on open reach they ignored me then after 3 calls of two weeks they sent a engineer bt ignored me ceo emails blocked tag on Twitter unanswered then we get someone from twitter send a engineer he written report to say it’s dangerous since we have  had a  letter to say our problem can not be resolved  then a email to say sorry we are leaving and we can’t get into our account Bt will not talk to us ofcom tells us nothing they can do Citzens advice said go to the police  we can’t go back to virgin due so mass issue with them only option is sky  but point is they make out we have canceled we haven’t we have this mess on our drive dangeous work we are in hell  it’s like she covering up for this collegue it’s all very odd I am disabled and they like played mentaly with me open reach say bt resolved the issue no they have not  I recon they have terminated us making our we have  to hide it from mgt  Help it’s hell I don’t sleep we have 29 may we have tried  calling they just ignore me  at first they are so lovely as they say I am then they go to nnamager and say we can’t say anything to you end call  Scared police are rubbish I need help even typing is so painfull  Thankyou  anyone hello be so grateful     
    • There's a thread somewhere about someone sending the baillifs against Wizzair that is quite hilarious. I would love to see someone do the same to Ryanair. Question is, should you be the one to take that role. You are entitled to the £220, if your flight was from the UK. If it was TO the UK I suppose it is more of a grey area... though the airlines I know have been using £220 as standard. Not that surprising for Ryanair, the worst cheapskates in the universe, to go for the lower amount, and if you forward this to the CEO he will probably have a jolly good laugh and give his accountants a verbal bonus. After all he's the one who said and I paraphrase "F*** our customers, they'll fly with us again anyway". While we would all love to see Ryanair get wooped in court again, I have to join my fellow posters in thinking it's not worth the hassle for (hypothetically) £7 and not sure it will expedite the payment either. It's already an achievement that you got them to accept to pay.
    • The US competition watchdog has taken legal action to stop Tapestry's $8.5bn takeover of rival Capri.View the full article
    • thank you you mean you got a notice of discontinuance? dx  
    • Thanks for your interest dx100. Didn’t reach a hearing. Although they filed court papers, they withdrew a few days beforehand, and admitted it was statute barred and I have it in writing that they say the matter is now closed. Once again, many thanks for all your help.
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Just who are UMS? - provi loan


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I have an account with Provident that, for one reason or another (mainly unemployment) ended up with their own in house 'solicitors' and has been farmed out to BCW.

 

Today I've received a letter from BCW offering me a discount that amounts to 50% me the outstanding balance on the account. They have also offered me the chance to pay over 3 installments.

 

This offer is only valid if I contact BCW by tomorr (states 7 days from date on letter but arrived 6 days after the date on the letter).

 

I've never been in contact with BCW regarding this account and wonder if its really only a ruse to get me to contact them about the debt.

 

What is their MO regarding accounts and discount offers?

 

Feebee_71

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If you have the money to clear the balance and want to do so I would haggle with them. With any luck and a bit of perserverence you might get them down to 30%. Their deadline is just a ploy to try and get you to settle for the 50% quickly. But make sure that any settlement is for a 'full' not partial settlement and your credit file is marked as such. Otherwise you may find you are being chased for the other 50% by another agency.

 

If you are not interested let them whistle in the wind and carry on paying them £1 a month or whatever you may have agreed to. Another year down the line their settlement offer will probably be a lot less!

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Hi

Be aware that if you 'short settle' the remaining amount is still collectable. Just because BCW are offering this 'discount' this means very little unless you get a statement saying they will stop any further collection activity AND they do not sell the remaining balance on to any other **** bucket

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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You must receive their acceptance of any short settlement and confirmation that no other 3rd party will pursue for any other monies.. IN WRITING, before you part with any money.

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You must receive their acceptance of any short settlement and confirmation that no other 3rd party will pursue for any other monies.. IN WRITING, before you part with any money.

 

Excellent advice!

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Thanks guys,

 

I'll sit on their offer for a bit longer as it would be a struggle to pay the amount offered as the discounted settlement deal even if it was split into 3 payments!!

 

Feebee_71

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  • 1 month later...

Hi,

 

Have recently had a letter from BC&W in which they are threatening to send a doorstep collector (or words to that effect) to my home

about an account that as been passed to them by the original creditor (Provident).

 

So far letters received have included offers of substantial discounts and even opportunities to pay said reduced sums over a number of months rather than in one payment.

 

I have never engaged with BC&W about this account,

I was paying Provident's in house solicitors a reduced amount but stopped when there just wasn't enough money to pay as well

as meet necessary debts such as rent, council tax, utility bills and then things such as business insurance and fuel for my vehicle

which is important as my job requires me to be mobile but is poorly paid.

 

the collection agents mentioned in the letter received are UMS but, apart from them being owned by BC&W

(and so therefore only another cog in their internal wheel of threats), it appears they are used to chase utility debts - which this isn't!!

 

They will be lucky to ever find me at home as I usually work 12 out of every 14 days and leave the house at silly o'clock returning in the evening then,

on my weekend off, I'm usually catching up with friends, family and life in general.

 

Oh, and I live in a property with secure entry system so they can't actually access my front door that easily!!

 

What is likely to be their next step?

 

Feebee_71

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Utility Management Services.....'cough' 'cough'

http://www.csa-uk.com/uk-members-list/details/141/utility-management-services-%28bcw-group%29-ltd

 

All part of the same, next broom cupboard along I would imagine, or cubicle in the gents, sorry little boys room!

 

Did Provi send you a notice of assignment?

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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I can't remember but know they still send me the letters stating the account is in default. Pretty sure the last communication was from their in house 'solicitors' CK Edrupt!!

 

Feebee_71

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what was the original debt all about?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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A Provident loan,

had to go to reduced payments when unemployed

 

now am working but little money left for non-priority debts as well as paying priority bills

and having enough fuel in the car to be able to go out and do my job

- let alone buy food every week

 

(thank goodness for staying at my parents for 3 nights a week so not having to buy food those nights!)

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so it def was a doorstep loan

not a loan to pay off a debt hey claim you owed?

 

pers ignore them

 

they have no legal powers

and are not bailiffs

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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god what made you resort to these 2000% interest rate people

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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its a discount letter anyhow

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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