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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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warrant issued for credit card charges, has this happened to anyone else???


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Hi,

 

I have been trying to reclaim credit card charges from RoBS and they seem to be being quite difficult!

 

Court action issued 11/9/06, they acknowledged this 14/9/06 but then never did anything. They had 28 days to file a response, which they never did. Judgement was issued against them 11/10/06 but I still never heard anything from them.

I applied for a warrant on Tuesday (17th) and this was Issued yesterday (19/10/06). The warrant cost 55pound, but gets added to what they have to pay me. My original amount I was reclaiming was only 255 but with all the charges has now gone up to 373.41.

 

DOES ANYBODY KNOW WHAT HAPPENS NOW? Or if they now only have a certain amount of time to pay me??

I didn't think it would get this far as I have had success claiming back bank charges and they paid them in full before it even got to the court stage.

 

HAS THIS HAPPENED TO ANYBODY ELSE? :-|

 

Lisa xx

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If a warrant is issued then you can instruct the court baliffs to go retrieve!

 

I am sure it will get paid pretty pronto when they turn up @ the branch!

_________________________

 

Barclays - Settled -£1410.00

BOS - Settled - £525

C1 - Settled - No Idea How Much!

PPI From HFC Is Next!

 

 

Please View The

FAQ's - They Contain Everything You Need!

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Thanks for your replies goforit and lukeyboyuk. The warrant was actually executed at the branch near RoBS credit card office in Southen on Sea, so hopefully things will happen quickly now.

How do I instruct the court baliffs to go and collect the money? Do i do that through Moneyclaim online?

 

Thanks again, Lisa xx

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Just to update you all, I still hadn't heard anything at the beginning of this week so rang the solicitors that is named on my court papers on Monday. They said they had no idea that a warrant had been issued against them and asked me to email them a copy!

I sent the email and told them if I didnt have my money by the end of the week I was going to ring the national newpapers and tell them my story... What do you know... a cheque through my door this morning (Wednesday) Woooooohooooo

Its been a long battle, but we got there in the end. Thank you very much to everyone who has helped me with advice. Lisa XXX

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