Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Hi all, I am new to this forum and find it so interesting that so many of us have been accepting unsatisfactory services from our banking industry.
I have a question though. I started the process with Barclaycard by requesting my data under the DPA. They wrote back to me informing me that statements prior to May 2004 were kept on microfiche and were not stored by reference to account numbers or customer names. They are requesting that I pay £3 per statement copy as the statements are not retained in a relevant filing system and therefore do not fall within the class of documents to be produced pursuant to a Subject access request. Is this correct and do I have to pay £3 per copy or are they just trying it on??!!
Hi Crid
The microfiche issue has been going on for a long time now and bcard just dont want to budge. A way round it is to estimate your charges for the time period involved based upon what you were charge circa may 2004. However in view of the Information Commissioners Office's recent ruling against Abbey national on the same issue http://www.consumeractiongroup.c o.uk/forum/abbey-bank/38333-information-commissioner-finds-against.html#post301089'
I expect barclaycards stance to change in the near future, especially since the ICO will be paying them a little visit. I would send them a letter regarding quoting the ruling against abbey national and take it from there
Victory over Lloyds PPI claim £2606 click! Barclaycard lazygoing - £580 + £398 contractual int at 17.7 % click! (Received partial payment £110 21/11/06) The GF's battle against RBS click! stayed awaiting the end of the world
Microfiche and Barclaycard
. Is this correct and do I have to pay £3 per copy or are they just trying it on??!!
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