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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi, I need some help. I had one of these left by Peter Nonle Watt.

 

I had a CCJ in April for some outstanding rent on a business unit. I had no notification that bailiffs may be attending.

 

They want £3000 which I don't have.

 

What can I do about this??

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I think he;s a HCEO. I'll flag your thread for admin notice and to get it moved to the right forum.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Hi, I need some help. I had one of these left by Peter Nonle Watt.

 

I had a CCJ in April for some outstanding rent on a business unit. I had no notification that bailiffs may be attending.

 

They want £3000 which I don't have.

 

What can I do about this??

 

Is it possible you can start from the beginning so we can see what we are dealing with?

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Is it possible you can start from the beginning so we can see what we are dealing with?

 

Ok, I had a business unit three years ago which I vacated.

 

The landlord wanted to charge me money that I didn't agree with.

 

Up to this point I've been ignoring the request for payment.

 

He applied to the court for a CCJ which was granted in April. I'm only aware of this after checking my credit file.

 

I did have the blue Northampton forms, but chose to ignore those as well. (Stupidly)

 

I have had no correspondence from anybody, including the court. Today high court bailiffs turn up while we were out and levied on items outside the house.

 

I don't know what to do. Should I have had paperwork to say the court decided in the creditors favour?

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As you ignored the original paperwork from the Court your Creditor will have been awarded Judgment but you should have been informed of this by the Court. As for it now having been transferred for enforcement then unfortunately there is no requirement for anyone to inform you and the first you will know is when someone calls - which is what has happened.

 

In what capacity did you trade - sole trader, partnership, Ltd Co etc? Is the Writ in this name? You say they have levied on goods outside - can you list them exactly as described on the Notice of Seizure?

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You also state that the High Court Enforcement Officer "levied upon goods outside". Can you be a bit more specific...such as; did they levy upon a car, lorry, caravan etc. If so...do these items belong to you....are they on finance etc.

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You also state that the High Court Enforcement Officer "levied upon goods outside". Can you be a bit more specific...such as; did they levy upon a car, lorry, caravan etc. If so...do these items belong to you....are they on finance etc.

 

I traded as sole trader.

 

They levied on two unroadworthy cars (restoration projects) in my drive, along with a trailer, set if alloy wheels and garden patio furniture. All of which I own. Along with "all other goods required to satisfy writ"

It also seems that I'm missing a page, as there are some numbered points, but these only start at point 5.

I just want to get this resolved. I don't know how/who to make an offer of payment by instalments

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You need to apply for a stay of execution to the writ N244 and also make a realistic offer by way of an N245

 

With both of these if you are on any benefits you need to check if you qualify for fee remission(see form ex160)

 

Take a look at the aforementioned forms and if you struggle to complete or understand them, then come back here and help will be at hand.

 

Applying for the stay has to be your priority and if your local County Court is classed as a district registry then you can file your application there in person and explain it is urgent, if not then you will need to send to the High Court as given on the writ.

 

The N245 is pretty straight forward and you will need to complete an income and expenditure sheet to show your offer is the maximum amount affordable to you. When doing this always remember you are allowed to have a 'life' so only ever offer what you can comfortably afford and will be able to sustain payment to.

Edited by wonkeydonkey
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Following the above and if successful all enforcement is halted and unless you fail at a future date to make a payment on time the matter is under your control.

 

I would suggest you write to the HCEO company concerned and advise them of your set aside application but remember until such time as the stay is rubber stamped they are entitled to continue with enforcement, if they return while everything is being processed then it will be frowned on by the courts if they fail to take everything into consideration.

 

It will also pay you to rquest a full breakdown of the fees applied to the writ (in writing) and then post them up here so we can see if they are'questionable' as if often the case.

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It also seems that I'm missing a page, as there are some numbered points, but these only start at point 5.

 

Usually it is page one of a three part form 55 (2 x NoS and the WPA) that has the amount owed which includes points 1 to 4. As you know the amount owed I would presume you have points 1 to 4 also.

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Thanks for your help

 

Breakdown of the Total Levy

 

Judgement Debt - £1853.95

Judgement Costs - £0

Execution Costs - £60

Interest 8% to 1/5/13 - £27.23 @ £0.41 per day from 1/5/13

Sheriff's Fees - £822.76

VAT - £164.55

TOTAL - £2928.49

 

Sheriff's Fees seem pretty damn high to me!

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Sorry to any High Court Enforcement Officer who may be reading this reply but I personally consider that "Sheriff fees" of £822 on a debt os £1853 is steep.

 

i totally agree with you... WD will vouch that we had similar amounts to a similar debt.........not right at all they make things ten times worse in my eyes as people who cant afford the debt certainly cant afford the debt with there "steep" fees added.......... and i for 1 would not say sorry if my comment is read by any but i think they are the lowest of the low

 

and in fact after checking they added £1300 for a debt of just £695.....making it £2100 pound near enough ....rant over

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Distress as a remedy is problematic, as if the debtor cannot afford to repay the original debt, there is no chance they can afford it after the fees have doubled or tripled it.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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I'm still to be convinced that HCEO's are any more different than any other type of Bailiff particularly with regard to the fees they charge.

 

 

i agree PT they like to think they are different because they have "special" powers so they say ...the words "high court" give them super powers so they think...but when it comes down to it they are not much different and they charge ridiculous amounts of money that most dont have.

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What worries me about HCEO's is the frequent way in which an officer attending the premises of a debtor levies upon 5 or 6 random cars and, when questioned try to rely upon the old "chestnut" of Observer v Gordon which was even dismissed by the Ombudsman in the case of council tax. In so many cases that I have seen the officers knows perfectly well that the vehicles in question are nothing to do with the debtor and to my mind "levies" in any event so as to ensure that he can charge such high fees.

 

The case of Observer v Gordon has long since been overtaken by the appeal case of DSI Foods where the owner of a High Court company ( Shergroup Ltd) attempted to claim protection from the court for a significant PERSONAL claim when her officers went to the WRONG address. Despite being shown evidence that the goods in the premises were nothing to do with the debtor, the officers "seized goods" and in doing so.....barged their way into a "secure area" of the premises and contaminated a a significant amount of food ( the company have contracts with various airlines to provide in flight meals for passengers). The officers only left after the company's accountant was forced to pay the debt from his personal credit card.

 

The Judge made it clear that the officers must NOT assume that all goods on the premises belong to company "A" and instead, they MUST ensure that they read any documents shown to them and take into consideration what is being told to them VERBALLY by the owner of the goods.

 

The owner of Shergroup LOST the case.

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