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TO MODS: This is Utterly Confusing and We NEED a Sticky
Sorry Mods,
I dont mean to be rude, but upon browsing through several threads in this Capital One section of the forum, I have found no less that FIVE different addresses that have been mentioned in relation to sending Prelims and LBAs.
We need clarification and a sticky to state SINGLE addresses for each stage of the process in claiming against Captial One (Credit card).
We need clear clarification of addresses to send:
1) SAR
2) PRELIM
3) lba
4) MCOL - when putting address of defendant who we are claiming against.
If we get this done then it will reduce much of the wasteful threads being opened in this forum.
Re: TO MODS: This is Utterly Confusing and We NEED a Sticky
I've already started action against the Halifax, using some very useful step-by-step instructions and links to templates etc.
I've now come into the Capital One area to start action on that account, but have to agree that it's confusing when the same sort of info is not at the top of the threads as a sticky.
I have spent a few weeks going through info and threads before starting with the Halifax, I now understand the procedures as they were clearly laid out to follow.
Can this not be done for Capital One, so we are all following the same procedure please?
Re: TO MODS: This is Utterly Confusing and We NEED a Sticky
Even i wouldn't know which addy to use for mcol, my claim didn't get that far thankfully they settled in full after lba (£120)
I QUESTION THEREFORE I AM!!
Unfortunately i'm not an expert in any given field legally and my advice and that of the Consumer Action Group and the Bank Action Group is given without prejudice and without liability so please if in any doubt whatsoever seek help from an insured qualified professional. Contents of my posts are purely my own personal opinions and not condoned or endorsed in any way, shape or form by CAG. Thank you!
Re: TO MODS: This is Utterly Confusing and We NEED a Sticky
well I sent in a prelim and had NO response from Capital One, which is strange. The LBAs will go today.
I am certain I have the address wrong. Please can you confirm which address you used to send the Prelim