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    • did you submit your directions
    • They have defended the claim by saying that the job was of unsatisfactory standard and they had to call another carpenter to remedy. My husband has text messages about them losing the keys a second time and also an email. What do they hope to achieve??? Most importantly,  as far as I have seen online, now I need to wait for paperwork from the court, correct?
    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Wage day advance DCA Debt & Revenue services


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Hi all,

 

I am new to this and would like to ask for some advice.

 

Unfortunately I got my self in a payday mess, I have had several which i now have payment arrangements set up.

 

Due to 1 tough month I did not stick to the payment arrangement with WDA and they straight away passed this to DCS (DRS)

 

The amount that was owed before i failed the payment was £340 - DRS have given me 2 options:

Pay £401 now.

Pay £580 over 6 months

 

I asked them to have a full break down of the charges added which I got the response of " it's the APR mate"

I wish I could pay the full amount but I am unable to.

 

I gave them an offer of £40 a month which they declined, I ignored the calls so I could have a think, they repeatedly called my work desk phone which got me in trouble as the calls are monitored. They said they will apply for a attachment of earnings which will be taken straight from my wage (again this does not look good to my boss I imagine), so now I am a bit worried.

 

If £580 over 6 months is the best option to you guys? then I would go ahead and do this, but without exaggeration I will be eating rice for the next 6 months.

 

Also does anyone have any experience with this DCA? I talked very calmly and professionally on the phone and the person I spoke to got excited very quickly like I owed him personally money, I asked them to please stop calling my work phone (stupid me for giving it to them on the WDA application) which i got a response we can call your work phone or your employer at anytime we want.

 

The stress levels with me are on the rise so would appreciate any advice.

 

Many thanks,

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Hi

 

Im not an expert but as far as im aware you if you hit financial difficulty you tell them what your paying each month as its all you can reaonably afford if they refuse drop the offer as they are doing nothing to aid you.

 

You can also file complaints to the OFT for those calls as they should not be calling you at work especailly if you habe said not to. Also complian using their own complaints procedure.

 

Others will be along to asist further.hope this helps

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They should also provide you with a full breakdown of charges an not just "its the APR" if you ask they have to provide it.

 

£40 a month is more then resonable in my opinion. But like i said you TELL them what you are paying as its all you can afford at the moment and as goodwill should stop interest and charges. If they dont drop them to £1 a month as thy are doinb nothing to assist you in time of harship.

I hope that makes sence.

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Thank you for the advice all, you have eased my nerves.

 

I will stick to my offer of £40.

 

Next time the call will be recorded (they are warned) so if they get abusive and continue to call at work I will complain

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An AOE can ONLY be issued as follows:

 

The debt is taken to court. The creditor wins the case and a CCJ is granted ( takes a MINIMUM of 30 days after the case is won). You then make no payments to the CCJ. The CCJ then heads back to court and you are invited to explain why you cannot make payments. If you dont attend, or dont inform the court then they have a variety o options at their disposal. This can take MONTHS.

 

However, if you give them an I&E sheet that shows you can only afford a fivcer a month, then thats all they will tell you to pay, and even then, payment is made by the method of your choosing. Normally Giro/Debit card or standing order.

 

In short, the creditor/DCA is lying and misleading you and you MUST make full and formal complaints.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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