Thread: branch or head office

Should the address on the small claims summons be the branch or the head office in Edinburgh (BOS). Thanks

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Hi

I used the following address on my summons:

Bank of Scotland
Customer Relations
PO Box 29112
Dunfermline
KY11 2ZX

It seems to find someone who is willing to settle. My first claim was settled within 5 days of receiving the return date for action from the Sherriff Court - now awaiting the outcome of the 2nd one - fingers crossed ti will be settled just as quickly!

L

I ended up putting the branch address! Hope it doesnt hold it up!!!

Congrats on your first win and fingers crossed here too for your second.

The branch address will be fine - I don't know if it matters too much which address it is sent to - just as long as it gets someone's attention and it usually does!

Good luck