Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    hogemeister Novitiate

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    Default hogemeister -v- RBS

    Hello everyone......

    Like everyone else, I've been reading the forums for the past few weeks (maybe even months!) and decided to start the ball rolling. Initially was a little hesitant, but I've come to realise there is one common denominator throughout this site: TO GET OUR CHARGES BACK!

    Got all my statements through (they sent them twice!), then sent the request for payment. And just a couple of days ago, got a reply from Tommy saying the usual. First thing tomorrow my lbaicon will be sent.
    Wish me luck......


  2. #2
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    susanne007 Novitiate

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    Default Re: hogemeister -v- RBS

    good luck

    rbos prem letter sent 25th aug 06
    give me 10 more days letter received 2nd sept 06
    lba sent 7th sept 06
    settled in full 7/10/2006

  3. #3
    Mumofthreeboys
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    Default Re: hogemeister -v- RBS

    You don't need luck, you'll be absolutely fine. You seem to know exactly what you're doing, well done xxxx


  4. #4
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    hogemeister Novitiate

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    Default Re: hogemeister -v- RBS

    This morning i got a letter from Tommy offering £1700 and stating that charges that continue to accrue must stand. I don't care, coz once I've had them all back, it will be the last i see of The Royal Bank of Scotlandicon.

    Sent the Rejection of settlement offer, now waiting for the postie to get back to me.

    It's all good.


  5. #5
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    hogemeister Novitiate

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    Default Re: hogemeister -v- RBS......YET ANOTHER WINNER!!!!

    Yes, Yes, YES, YES!!!!

    Can't beleive it, yes i can.......

    £3685 credited to my account, thank you tommy mclean, you're the best....

    And it only took about a month and a half, too easy I say. Also, buy the consumeractiongroup stickers, they must have made a difference, I'm sure they did.

    I've told everybody I know, and they have told everyone they know. I can't remember the amount of times I have told people about this site.

    Thank you consumeractiongroup.
    My donationicon is on it's way.......



  6. #6
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    susanne007 Novitiate

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    Default Re: hogemeister -v- RBS

    congratulations enjoy xmas

    rbos prem letter sent 25th aug 06
    give me 10 more days letter received 2nd sept 06
    lba sent 7th sept 06
    settled in full 7/10/2006

  7. #7
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    hogemeister Novitiate

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    Default Full and final payment

    Hello everyone.

    About a month I got all my charges back, thanks to this site. But, after further reading here I've noticed there were other things I could have claimed for, but never knew. And it totals around £1100.

    My final letter from RBSicon stated the amount I was about to recieve was the Full and finalicon payment, so I signed and agreed. So, could I claim again for the ones I've missed?
    Is it worth a try? See what happens? Or am I snookered.....


  8. #8
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    goforit Novitiate

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    Default Re: Full and final payment

    Depends.

    What was it you signed?

    You will need to be more specific.


  9. #9
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    hogemeister Novitiate

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    Default Re: Full and final payment

    Third paragraph:

    Payment is made on the basis of a Full and finalicon settlement of your claim. It is offered as a gesture of goodwill and without admission of liability or error. Also, our terms and conditionsicon will continue to apply and any future charges, in the asbence of bank error will stand.

    If you are prepared to accept my offer on this basis, please sign and return the copy of this letter. On receipt of your signed acceptance, arrangements will be for payment within 5 working days.


    I signed it, and sent it away, and got my pennies.
    Do I have a chance?


  10. #10
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    goforit Novitiate

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    Default Re: Full and final payment

    Well any charges not mentioned in your "claim" (was this pre-court or after proceedings had been issued) can be claim, regardless of what you have signed above.


  11. #11
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    hogemeister Novitiate

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    Default Re: Full and final payment

    thanks goforit,
    It was pre-court, it never went close to court at all.
    Cheers, I'm gonna send my lbaicon now. Thought i might have had to get a solicitor to answer my question. that's brilliant.



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE