Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Like everyone else, I've been reading the forums for the past few weeks (maybe even months!) and decided to start the ball rolling. Initially was a little hesitant, but I've come to realise there is one common denominator throughout this site: TO GET OUR CHARGES BACK!
Got all my statements through (they sent them twice!), then sent the request for payment. And just a couple of days ago, got a reply from Tommy saying the usual. First thing tomorrow my lba will be sent.
Wish me luck......
This morning i got a letter from Tommy offering £1700 and stating that charges that continue to accrue must stand. I don't care, coz once I've had them all back, it will be the last i see of The Royal Bank of Scotland.
Sent the Rejection of settlement offer, now waiting for the postie to get back to me.
Re: hogemeister -v- RBS......YET ANOTHER WINNER!!!!
Yes, Yes, YES, YES!!!!
Can't beleive it, yes i can.......
£3685 credited to my account, thank you tommy mclean, you're the best....
And it only took about a month and a half, too easy I say. Also, buy the consumeractiongroup stickers, they must have made a difference, I'm sure they did.
I've told everybody I know, and they have told everyone they know. I can't remember the amount of times I have told people about this site.
Thank you consumeractiongroup.
My donation is on it's way.......
About a month I got all my charges back, thanks to this site. But, after further reading here I've noticed there were other things I could have claimed for, but never knew. And it totals around £1100.
My final letter from RBS stated the amount I was about to recieve was the Full and final payment, so I signed and agreed. So, could I claim again for the ones I've missed?
Is it worth a try? See what happens? Or am I snookered.....
Payment is made on the basis of a Full and final settlement of your claim. It is offered as a gesture of goodwill and without admission of liability or error. Also, our terms and conditions will continue to apply and any future charges, in the asbence of bank error will stand.
If you are prepared to accept my offer on this basis, please sign and return the copy of this letter. On receipt of your signed acceptance, arrangements will be for payment within 5 working days.
I signed it, and sent it away, and got my pennies.
Do I have a chance?
Well any charges not mentioned in your "claim" (was this pre-court or after proceedings had been issued) can be claim, regardless of what you have signed above.
thanks goforit,
It was pre-court, it never went close to court at all.
Cheers, I'm gonna send my lba now. Thought i might have had to get a solicitor to answer my question. that's brilliant.