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    • A belated thanks dx. Yes I may take your advice regarding StepChange. I am finding that I am telling them (on behalf of my Son) the true balances outstanding? They never seem to check properly in which worries me. If I was to take on myself is there another way of dealing with various debts? I have already submitted other IRL complaints on his behalf. Today I have received a further response from Quidie T/A Fernovo confirming that they will waiver all interest paid.
    • Good evening  Case hearing this Friday 26/04. looking to have all my prep/papers ready.    just checking in to get update on my last post , ( the t&c’s attached). No name or address on them as per #49   thank you UCM  
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Any Permitted Route - National Rail


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The other day when I bought a ticket, the conductor on board the train told me I was travelling in the wrong direction.

I told him that I wasn't as I'd looked online and it suggested this route as it was the quickest on the way there.

 

When he input the data on the machine he confirmed that I was correct.

I asked if the ticket could be an any permitted route ticket as I would be travelling back the other way.

He told me that while 'any permitted' meant I could travel in either direction,

once I had started travelling I would be restricted to that route,

meaning I would have to come back in the same direction.

 

Is this correct?

 

I suspect he might be wrong as the National Rail site says I only have to purchase one ticket to travel up one way and back the other.

I've travelled different ways there and back many times in the past and this has never been an issue before.

 

I also bought a ticket which I thought would be incredibly complicated to purchase in the past due to the fact that I was travelling to four different stations,

three of which were on separate routes, and

 

National Rail Enquiries told me I could just buy an any route permitted ticket to one of the stations I was travelling to and it would be fine.

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Sounds like you have had your question answered by National Rail Enquiries.

Not really. That was two years ago. I don't know if the rules have changed since. Unless you're confirming that the guard on board the train was wrong when he told me I'd have to travel back the same way?

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Not really. That was two years ago. I don't know if the rules have changed since. Unless you're confirming that the guard on board the train was wrong when he told me I'd have to travel back the same way?

 

If it's a normal A to B ticket and not an advance type, then AFAIK you can use any direct route. For example; you can't go in the wrong direction, get off and do a bit of shopping then travel back the way you came to get to your original destination but you can travel towards you destination using any 'permitted' route which includes using a return ticket.

 

Must of been a new guard or something.

 

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As far as I'm aware it has to be shortest, direct or reasonable route.

 

So a ticket from Portsmouth to Brighton wouldn't allow you to go via Eastbourne for example.

Still on the lookout for buried treasure!

 

Any advice I give here is based on my own experiences throughout my life, career and training and should not be taken as accurate. If in doubt, speak to someone more qualified - a Solicitor, Citizens Advice to name but two possible avenues!

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National Rail Enquiries told me I could just buy an any route permitted ticket to one of the stations I was travelling to and it would be fine.

 

I would get National Rail Enquiries to confirm that in an email if I were you.

 

As firstclassx suggests, tell us the journey you wished to make and via which stations and we'll be able to answer in more detail

 

'Any permitted' does not mean you can use any route, it means you can use any of the permitted routes.

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Both routes are permitted routes. The National Rail website lists both routes and the ticket costs the same price.

 

The question is:

 

If a journey has more than one permitted route can you travel via one of the permitted routes on the way there and via a different one of the permitted routes on the way back, providing you have an 'any permitted route' ticket?

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Technically its possible, how are train/ station staff going to know which route you took on the previous journey?

 

Again, which stations/ routes are you talking about?

Still on the lookout for buried treasure!

 

Any advice I give here is based on my own experiences throughout my life, career and training and should not be taken as accurate. If in doubt, speak to someone more qualified - a Solicitor, Citizens Advice to name but two possible avenues!

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If a ticket is valid by either of two permissible routes then yes. I cannot see any reason why you should not go outward via one route and return via the other

 

As a simple example: an open return ticket from Stevenage to London Kings Cross will be valid to travel out to London via Welwyn Garden City and to return to Stevenage via Hertford North.

 

Staff can often tell which route a ticket has been used on from the codes on any stamped examination mark

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Re-reading the first post it could be a simple case of the OP and guard misunderstanding each other.

 

It could be read that whilst the OP meant travelling on the return portion via the alternative route, the guard thought that the OP meant stopping his outbound journey to go via the alternate route having passed the interchange station in which to do so. The latter as far as I'm aware isn't possible (if the more knowledgeable guys here would like to clarify!).

Still on the lookout for buried treasure!

 

Any advice I give here is based on my own experiences throughout my life, career and training and should not be taken as accurate. If in doubt, speak to someone more qualified - a Solicitor, Citizens Advice to name but two possible avenues!

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Re-reading the first post it could be a simple case of the OP and guard misunderstanding each other.

 

It could be read that whilst the OP meant travelling on the return portion via the alternative route, the guard thought that the OP meant stopping his outbound journey to go via the alternate route having passed the interchange station in which to do so. The latter as far as I'm aware isn't possible (if the more knowledgeable guys here would like to clarify!).

 

 

Yes, it is not possible to use a ticket to 'double-back' unless the routeing guide specifically permits it.

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Tell us the ticket you will/did have, and the exact route you wanted to to take please.

 

The quickest route isn't necessarily a valid route.

 

I would get National Rail Enquiries to confirm that in an email if I were you.

 

As firstclassx suggests, tell us the journey you wished to make and via which stations and we'll be able to answer in more detail

 

'Any permitted' does not mean you can use any route, it means you can use any of the permitted routes.

 

 

Again, which stations/ routes are you talking about?

 

 

 

 

RealName

 

It Would be very helpfully to All, if you tell everyone where you travelled

 

From - To

 

Via

 

What time did you travel

 

What type of ticket did you purchase ?

 

 

Edited by 45002

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

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As The Urbanite stated, I was questioning the principle, so the route I took on this particular day is irrelevant. I can confirm that both routes are valid as both National Rail and the guard on board the train that day verified this. I regularly travel different ways there and back when I'm travelling to and from multiple different locations. After hearing this from this particular guard I was worried that one day I might have a run in with a jobsworth RPO who would be able to justify issuing me with a penalty fare.

 

Old-CodJA has confirmed my suspicions that this particular guard was wrong and that you are allowed to travel back via a different route providing both routes are permitted. So thank you.

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As The Urbanite stated, I was questioning the principle, so the route I took on this particular day is irrelevant. I can confirm that both routes are valid as both National Rail and the guard on board the train that day verified this. I regularly travel different ways there and back when I'm travelling to and from multiple different locations. After hearing this from this particular guard I was worried that one day I might have a run in with a jobsworth RPO who would be able to justify issuing me with a penalty fare.

 

Old-CodJA has confirmed my suspicions that this particular guard was wrong and that you are allowed to travel back via a different route providing both routes are permitted. So thank you.

 

So what have you got to hide !

 

You ask for help but won't answer the question as asked to here http://www.consumeractiongroup.co.uk/forum/showthread.php?389482-Any-Permitted-Route-National-Rail&p=4220420&viewfull=1#post4220420

 

How odd ....

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

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