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Halifax direct contact details


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CUSTOMER RELATIONS

HALIFAX PLC

PERMANENT BUILDINGS

COMMERCIAL STREET

HALIFAX

HX1 1BH

25/06/08 - NatWest - Prelim letter

09/03/06 - Halifax - Settled 27/4

22/03/06 - Capital One - Settled 24/6

17/04/06 - Nationwide - Settled 8/9

 

 

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Dear All

 

If you want to save time when phoning the standard number (08457 203040) just keep press 0 (for about 5 times) fast and an adviser will speak, no stupid option pressing.

 

Regards

:wink:

Best Regards<br />

<br />

Clarkey1<br />

<br />

<b><font color="red"><img src="images/smilies/laugh.gif" border="0" alt="" title="Laughing" smilieid="25" class="inlineimg" /> <u>If I have helped then please click on the scales</u> </font></b><img src="images/smilies/laugh.gif" border="0" alt="" title="Laughing" smilieid="25" class="inlineimg" />

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for anyone who might need the Glasgow Business Centre number it's 0845 604 2323! I was told I'd need to contact them directly after about 2 weeks of chasing them and calling around.

laura

 

DPA sent to Halifax 7th March

Request for Repayment sent 5th April £407

Offer of £238 received 21st April

Acceptance of offer but not as FFS & LBA sent 21st April

Papers taken to Sheriff Court 15th May - hearing set for 11th August

SETTLED 9TH JUNE £407 + £39 EXPENSES :)

 

Request for Repayment of charges sent to GE money (Monsoon) sent 28th April

LBA sent 12th May

Called GE Money who denied receiving any correspondence, cheque should be sent out in the next 7 days...

Cheque received 7th June

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  • 2 weeks later...

Senior Customer Relations Manager, Kenneth Graham, PO Box 548 Leeds LS1 1WU,

Direct Fax: 01383 426836 (This is not the fax number published on their letterhead, this is his direct fax number)

  • Confused 1

25/06/08 - NatWest - Prelim letter

09/03/06 - Halifax - Settled 27/4

22/03/06 - Capital One - Settled 24/6

17/04/06 - Nationwide - Settled 8/9

 

 

Hit the DONATE BUTTON and give 5% back to support this site!

 

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Julie O'Donnell or Helen Southern

Data Protection Consultant

Retail Business Risk

 

 

HBOS PLC

Trinity Road

Halifax

HX1 2RG

 

Tel - 01422 332991

Fax - 01422 394512

Halifax Data Protection Act requested 5/4/06

Prelim letter sent 5/5/06 for £2299.00

£219.00 offer 20/5/06

LBA sent 22/5/06

Moneyclaim filed 5/6/06:) Settled in full

 

Barclays prelim letter sent 5/5/06 for £150

LBA sent 22/5/06

Moneyclaim filed 5/6/06:) Settled in full

 

Barclaycard 1 prelim letter sent 5/5/06 for £100

LBA sent 22/5/06

£50 rec'd back

Last request for remainder 5/6/06 :)Settled in full

 

Barclaycard 2 prelim letter sent 5/5/06 for £160

LBA sent 22/5/06

Last ditch attempt letter sent 5/6/06 :)Settled in full

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16/04/06 Been thinking about action for a couple of weeks & decided to take the plunge! DPA request Sent Via email

18/04/06 DPA request handed into local branch, fee paid £5 - Reciept obtained

20/04/06 After emailing/faxing 3 times a day, phone call to say the statements have been ordered

26/04/06 Letter received with list of charges and refund of £5

27/04/06 Statements for 1st account received Parachute Deployed

29/04/06 Statements for 2nd account Received, Request for repayment sent £1446.55

04/05/06 Standard reply with complaints leaflet received.

08/05/06 Conditional offer received

 

View my progress

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Legal dept

 

01422 391 096

  • Confused 1
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Mysone has a letter which asks him to ring 0141 204 6451. This is the Glasgow Customer Services Line.

 

I don't know if it is of any use or just another blind. I will try it tomorrow.

 

If its owt like their other customer helplines then it will be another load of ollacksbay.

 

I tried one when they requested me to phone 'to discuss this matter' and was just treat to a blank denial of everything. I asked them why they were wasting my time sending meaningless letters.

 

I also left them in no doubt that after the treatment that I had from their YOPs scheme operators, I would see them in court even if it means that I have to stand there with the arse hanging out of my trousers.

 

I was so mad I could have crushed a grape.

The Baron

 

"To sin by silence when we should protest makes cowards out of men"

~ Ella Wheeler Wilcox

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  • 2 weeks later...

Sent my initial letter off to

 

James Crosby - Chief Executive of the halifax. Had a quick polite response from Sarah Briggs who was passed my information and acted on it.

 

Will now post my letter asking for payment of charges endorsed to

 

Sarah Briggs, Executive office, Halifax PLC, Trinity Road, Halifax. HX12RG

happy smiley faces!!

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  • 3 weeks later...
Another contact:

 

Damian Robertshaw, Customer Relations Manager, Halifax Plc, Core Business Team, Customer Relations, PO Box 548, Leeds, LS1 1WU Tel. 01422 333465

 

This guy is useless he doesnt know the Data Protection Act see my thread mechs and mother (deceased) v the halifax

:) Go on ... you know you want to click me :)

:lol:don't be like the banks - give a little back :lol:

:D There was a time before CAG but now CAG is here we are the empowered! :D

In progress:

Mechs and Mother (deceased) V Halifax - N1 form filed at Court 9 Aug 06

Advice & opinions of mechs, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Seek advice of a qualified insured professional if you have any doubts.

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This is the fax number halifax use to send DPA request to directly:

 

01422394503

Do you have a website? Add the following code to add a link to The Consumer Action Group:

 

<a href="http://www.consumeractiongroup.co.uk"><b><font color="#FF0000" face="Verdana, Arial, Helvetica, sans-serif">The Consumer Action Group</font></b></a> - <font color="#FF9900" face="Verdana, Arial, Helvetica, sans-serif">Reclaim your rights as a consumer and reclaim your unfair bank charges! Free site with letter templates and helpful forum.</font>

 

_____________________________________________

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Contact given to me

 

Louise Curran

Customer Relations Manager

Core Business Team

Customer Service

PO Box 548

Leeds LS1 1WU

Phone 08457 253519

fax 0845 128 1385

 

even used their reply envelope to send my rejection of the measly £248 offer!

Thanks Foaf26907

Claim filed 30/01/07

2nd Request £1500 nov 06

Prelim Request £1500 16/10

Lloyds Data Protection Act 07/08

------------------------------------

Abbey Credit card settled £266 11/06

NatWest paid in full £3770 04/08/06

Hurray Halifax Paid in full £1820.00 28/05/06

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Does anyone know what address to use to send a DPA Request for a Halifax Credit Card?

 

Thanks in advance!

 

This is the one we used

 

Halifax Card Services

Pitreavie Business Park

Dunfermline

Fife

KY99 4BS

:) Go on ... you know you want to click me :)

:lol:don't be like the banks - give a little back :lol:

:D There was a time before CAG but now CAG is here we are the empowered! :D

In progress:

Mechs and Mother (deceased) V Halifax - N1 form filed at Court 9 Aug 06

Advice & opinions of mechs, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Seek advice of a qualified insured professional if you have any doubts.

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[email protected]

 

This one seems to accept e-mails.

 

(James Crosby is the Chief Executive of Halifax PLC).

 

Why not tell him what you think.

 

:confused:

 

Originally Posted by snootycow

This man was replaced on the 31st July 2006 by Andy Hornby. I don't know his email address but you could probably guess what it is. Confirmation of the email from anyone who has used it would be useful.

HALIFAX - Settled in FULL - £1654 13/6/2006

NatWest - Prelim sent - £985 16/6/2006: LBA sent 30/6/2006 : Summary Cause issued (Sheriff Court) on 14th July : Waiting for Cobbets!!!

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Thought ld let you all know that 2 email addresses came back as failures they are:

 

[email protected]

and

[email protected]

 

hope this helps?

 

Marilyn

Marilyn:p

 

--------------------------

HALIFAX A/C - SETTLED 4 AUG

HALIFAX CC - Data Protection Act SENT 2 AUG

15/09/06 - rec'd all statements - Eventually!! -521.81GBP

21/09/06 - Prelim sent

08/10/06 - LBA sent

11/10/06 - Offer £278.10, no thanks

01/11/06 - MCOL £862.56

03/11/06 - offer £521.81 - not sure yet

03/11/06 - MCOL letter

 

 

 

 

_____________________________________-

 

 

 

 

 

 

 

 

 

:lol: don't be like the banks - give a little back:lol:

 

 

 

 

 

 

DONATE SO THEY CAN CARRY ON HELPING PEOPLE LIKE US!

 

There was a time before CAG but now CAG is here we are the empowered!

 

Advice & opinions given by marilyn are personal. If in any doubt, you are advised to seek the opinion of a qualified professional

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