Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)

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  1. #1
    Basic Account Holder Tarby25 Novitiate

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    Default

    halifaxicon complaints address

    Halifax Bank PLC
    Trinity Road
    Halifax
    HX1 2RG

    Customer Relations
    Geographical - 01422 333880

    General switchboard at Halifax
    Geographical - 01422 380880


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  2. #2
    Basic Account Holder Antigravity Novitiate

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    Default

    Also found this halifaxicon 08457 25 35 19 Customer Relations

    Spoke to them, but they were as unhelpful as anybody else at Halifax.

    Good luck!


  3. #3
    Basic Account Holder donmac Novitiate

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    I have spoken on the phone to the bank and they told me to post any correspondence to halifaxicon plc Trinity Road HX1 2RG so thats where its going

    you are who you are just be someone else sometimes
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  4. #4
    Basic Account Holder jimmer1980 Novitiate

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  5. #5
    Basic Account Holder Bovvered Informative Bovvered Informative Bovvered Informative Bovvered's Avatar

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    Default

    CUSTOMER RELATIONS
    halifaxicon PLC
    PERMANENT BUILDINGS
    COMMERCIAL STREET
    HALIFAX
    HX1 1BH


  6. #6
    Basic Account Holder clarkey1 Novitiate clarkey1's Avatar

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    Default Fast track calls

    Dear All

    If you want to save time when phoning the standard number (08457 203040) just keep press 0 (for about 5 times) fast and an adviser will speak, no stupid option pressing.

    Regards



  7. #7
    Basic Account Holder laura1clark Novitiate

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    Default Re: Halifax direct contact details

    for anyone who might need the Glasgow Business Centre number it's 0845 604 2323! I was told I'd need to contact them directly after about 2 weeks of chasing them and calling around.

    laura

    DPA sent to Halifax 7th March
    Request for Repayment sent 5th April 407
    Offer of 238 received 21st April
    Acceptance of offer but not as FFS & LBA sent 21st April
    Papers taken to Sheriff Court 15th May - hearing set for 11th August
    SETTLED 9TH JUNE 407 + 39 EXPENSES

    Request for Repayment of charges sent to GE money (Monsoon) sent 28th April
    LBA sent 12th May
    Called GE Money who denied receiving any correspondence, cheque should be sent out in the next 7 days...
    Cheque received 7th June
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  8. #8
    Basic Account Holder toneighty170 Novitiate

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    Default Re: Halifax direct contact details

    JacquelineTurton@halifax. co.uk

    Another Customer Relations department email Address


  9. #9
    Basic Account Holder redbubble Novitiate

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    Default Re: Halifax direct contact details

    This is the address & contact that was on my letter:

    Dawn Pugh
    Senior Customer Relations Manager
    halifaxicon Plc
    Customer Relations
    PO Box 548
    Leeds
    LS1 1WU

    Tel 01422 333 880 Fax 0845 128 1385


  10. #10
    Basic Account Holder Bovvered Informative Bovvered Informative Bovvered Informative Bovvered's Avatar

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    Default Re: Halifax direct contact details

    Senior Customer Relations Manager, Kenneth Graham, PO Box 548 Leeds LS1 1WU,
    Direct Fax: 01383 426836 (This is not the fax number published on their letterhead, this is his direct fax number)


  11. #11
    Basic Account Holder kingchris Novitiate

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    Default Re: Halifax direct contact details

    Miss L. Lumb
    Data Protection Consultant
    Retail Business Risk

    Direct Line: 01422 332991
    Fax No: 01422 394512

    Address :
    HBOSicon PLC
    Trinity Road
    halifaxicon
    HX1 2RG


  12. #12
    Basic Account Holder scarlet Novitiate

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    Default Re: Halifax direct contact details

    Julie O'Donnell or Helen Southern
    Data Protection Consultant
    Retail Business Risk


    HBOSicon PLC
    Trinity Road
    halifaxicon
    HX1 2RG

    Tel - 01422 332991
    Fax - 01422 394512


  13. #13
    Basic Account Holder ntl-guy Novitiate ntl-guy's Avatar

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    Talking Re: Halifax direct contact details - Another email address :) :)

    GlenisPlummer@halifaxicon.co. uk [mailto:GlenisPlummer@Hali fax.co.uk] On Behalf Of $CustomerRelations@HBOSpl c.com

    16/04/06 Been thinking about action for a couple of weeks & decided to take the plunge! DPA request Sent Via email
    18/04/06 DPA request handed into local branch, fee paid 5 - Reciept obtained
    20/04/06 After emailing/faxing 3 times a day, phone call to say the statements have been ordered
    26/04/06 Letter received with list of charges and refund of 5
    27/04/06 Statements for 1st account received Parachute Deployed
    29/04/06 Statements for 2nd account Received, Request for repayment sent
    1446.55
    04/05/06 Standard reply with complaints leaflet received.
    08/05/06 Conditional offer received


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  14. #14
    Basic Account Holder toneighty170 Novitiate

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    Default Re: Halifax direct contact details

    AmandaBasden@halifax.co.u k another Customer Relations email address


  15. #15
    Site Team The Consumer Action Group BankFodder has disabled reputation BankFodder's Avatar

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    Default Re: Halifax direct contact details

    Legal dept

    01422 391 096



    Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential.
    All attribution rights and moral rights in my copyright work are asserted
    Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.
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  16. #16
    Basic Account Holder Baronstoneybroke Novitiate

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    Talking Re: Halifax direct contact details

    Mysone has a letter which asks him to ring 0141 204 6451. This is the Glasgow Customer Services Line.

    I don't know if it is of any use or just another blind. I will try it tomorrow.

    If its owt like their other customer helplines then it will be another load of ollacksbay.

    I tried one when they requested me to phone 'to discuss this matter' and was just treat to a blank denial of everything. I asked them why they were wasting my time sending meaningless letters.

    I also left them in no doubt that after the treatment that I had from their YOPs scheme operators, I would see them in court even if it means that I have to stand there with the arse hanging out of my trousers.

    I was so mad I could have crushed a grape.

    The Baron

    "To sin by silence when we should protest makes cowards out of men"
    ~ Ella Wheeler Wilcox
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  17. #17
    Basic Account Holder Hugh Novitiate

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    Default Re: Halifax direct contact details

    Another contact:

    Damian Robertshaw, Customer Relations Manager, halifaxicon Plc, Core Business Team, Customer Relations, PO Box 548, Leeds, LS1 1WU Tel. 01422 333465


  18. #18
    Basic Account Holder cheekyvodka Novitiate

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    Thumbs up Re: Halifax direct contact details

    Sent my initial letter off to

    James Crosby - Chief Executive of the halifaxicon. Had a quick polite response from Sarah Briggs who was passed my information and acted on it.

    Will now post my letter asking for payment of charges endorsed to

    Sarah Briggs, Executive office, Halifax PLC, Trinity Road, Halifax. HX12RG

    happy smiley faces!!
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  19. #19
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    Default Re: Halifax direct contact details

    Quote Originally Posted by Hugh
    Another contact:

    Damian Robertshaw, Customer Relations Manager, halifaxicon Plc, Core Business Team, Customer Relations, PO Box 548, Leeds, LS1 1WU Tel. 01422 333465
    This guy is useless he doesnt know the Data Protection Act see my thread mechs and mother (deceased) v the halifax

    Go on ... you know you want to click me
    don't be like the banks - give a little back
    There was a time before CAG but now CAG is here we are the empowered!
    In progress: Mechs and Mother (deceased) V Halifax - N1 form filed at Court 9 Aug 06
    Advice & opinions of mechs, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Seek advice of a qualified insured professional if you have any doubts.
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  20. #20
    Basic Account Holder cakey Novitiate

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    Default Re: Halifax direct contact details

    This is the fax number halifaxicon use to send DPA request to directly:

    01422394503

    Do you have a website? Add the following code to add a link to The Consumer Action Group:

    <a href="http://www.consumeractiongroup.c o.uk"><b><font color="#FF0000" face="Verdana, Arial, Helvetica, sans-serif">The Consumer Action Group</font></b></a> - <font color="#FF9900" face="Verdana, Arial, Helvetica, sans-serif">Reclaim your rights as a consumer and reclaim your unfair bank charges! Free site with letter templates and helpful forum.</font>

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