Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)



Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

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BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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Thread: SAR failure

  1. 16th October 2006 10:05 #1
    gazza1968 gazza1968 is offline
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    Angry SAR failure

    Help. Getting messed around by YB. They are now 25 days over the SARicon date. I have provided id,they told me the accounts didn't exsist? and now another letter saying they've got my request and have 40 days to comply???

    Advice, i want to file at court now. Do i estimate my charges? how much damages can i claim for i.e letters,phone callsicon. Never come across such an incompetent set up.

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  2. 16th October 2006 10:27 #2
    livelylad livelylad is offline
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    Default Re: SAR failure

    Quote Originally Posted by gazza1968
    Help. Getting messed around by YB. They are now 25 days over the S.A.R - (Subject access requesticon) date. I have provided id,they told me the accounts didn't exsist? and now another letter saying they've got my request and have 40 days to comply???

    Advice, i want to file at court now. Do i estimate my charges? how much damages can i claim for i.e letters,phone callsicon. Never come across such an incompetent set up.
    Hi please read teh thread regarding non complieance.

    You can contact them and inform them that you are going to report them to the information commisioner, this should speed them up. Also tell them that you are willing to collect the statements from your branch this again may speed things up for you.


    http://www.consumeractiongroup.co.uk...n-act-non.html






    I am not a legal expert my advice is given without prejudice and is purely my opinion only. If you are in doubt please seek professional advice.
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  3. 16th October 2006 10:37 #3
    gazza1968 gazza1968 is offline
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    Default Re: SAR failure

    Thanks for that. Already sent them the non compliance letter giving tham 7 days ( expires tomorrow ). This is when i got the letter saying they had 40 days to comply?

    Gary

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  4. 16th October 2006 10:39 #4
    livelylad livelylad is offline
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    Default Re: SAR failure

    Quote Originally Posted by gazza1968
    Thanks for that. Already sent them the non compliance letter giving tham 7 days ( expires tomorrow ). This is when i got the letter saying they had 40 days to comply?

    Gary
    Hi well you can them take the next step. Perhaps try a call just to say that the 7 days are up tomorrow and inform them what you intend to do. It may help to get the statemnets.






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  5. 16th October 2006 23:31 #5
    caro caro is offline
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    Default Re: SAR failure

    The lbaicon is definitely a quicker route than the Information Commissioner who take months to do anything. Can I assume that you sent your payment with your request as 40 days runs from then.

    You should not go straight to court, but you can certainly start the process with a preliminary request for payment. Have you got any statements that you can use to come up with a reasonable estimate. You can point out that you cannot provide a schedule of charges as they have not complied with your SARicon.

    Fed up with bank charges?
    Email your MP TODAY!!!

    Sign the Petition

    When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.

    END LEGAL LOAN SHARKING
    SIGN THE PETITION TODAY



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    The Consumer Action Group is a free help site.
    Should you be offered help that requires payment please report it to site team.

    Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
    Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
    Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

    Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.
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  6. 18th October 2006 10:23 #6
    Hennie Hennie is offline
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    Default Re: SAR failure

    Same here - I sent off an S.A.R for my Dad's Yorkshire Bankicon account well over 40 days ago. They asked him to go into the branch to confirm his signatureicon (which he did straight away) and heard nothing from them since.

    HSBC Bank Account £70 Settled in FULL
    HSBC Credit Card £160 Settled in FULL
    Marbles Credit Card £150 Settled in FULL
    Sainsbury's Credit Card £100 Settled with £5 interest after LBA
    Lloyds TSB £95 Settled in FULL

    On behalf of my Dad:
    Yorkshire Bank Credit Card £302 Offered half
    Citi Cards £250 Refunded automatically half to card
    Capital one £672 Offered a third
    Lloyds TSB £105 - Sent request for repayment
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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE