help

**mrspad** · 21st August 2006 19:58

hi to all. Im just starting out in getting my bank charges back. Any tips please. Thanks

**Lil** · 21st August 2006 20:49

Hi and welcome.
Have a good read around the site. The FAQ's are really good so that would be a good start and everyone is really helpfull on here. Its good to read the other threads then you get an idea of what happens. Each one i've read seems to happen in the same order.
Good Luck!!

**mrspad** · 22nd August 2006 19:07

just sent off my letter to request my statements back. wish me luck

**danni123** · 22nd August 2006 22:15

good luck, hopefully you wont need it, best wishes danni

**Aitken Brotherston** · 22nd August 2006 23:50

Welcome to group that is putting the boot on the other foot.
tips
Read the FAQs and a good number of threads here and FOLLOW THE PROCESS
Send everything to the bank recorded delivery (signed for)
Stick to YOUR schedule
and remember it's YOUR MONEY you are going to get back

If you are unsure, ask a question here, you will get a lot of ecxellent help.

**fivelaws** · 23rd August 2006 18:26

But you don't need good luck - follow the FAQ's and you'll soon have your money back!

Keep the faith!

**mariebeaton1** · 25th August 2006 18:39

I requested my statements last month for the past 6 years icon

and they only sent me 2 years? Hoping the rest will appear in the post tomorrow. Good luck toyou all though - fingers crossed!!

**mrspad** · 28th September 2006 10:43

sent my cheque and letter requesting statements about 3 weeks ago had no response. what should i do? should i phone customer service up?
helpppppppppppppppppppppp ppppppppppppppppppppppppp pppp

**orfoster** · 28th September 2006 11:25

Yes i would call them. Give them a reminder and tell them they have 40 days from when you sent the letter else you will report them to the information commissioner. Remember you paid £10 for this, make sure you get what you asked for and chase them till its on your doorstep.
Have they cashed your cheque?? Good Luck.

**mrspad** · 7th October 2006 22:30

got all my statements back. Do i put the £5.00 down which is for having an over draft. Also when you send letter off asking for money back what do you send with this letter
JILL

**sailorboy23** · 7th October 2006 22:35

No £5 is an acceptable agreement with you and the bank for having an overdraft icon

, you can i believe claim for the interest on the overdraft though.

**mrspad** · 15th October 2006 17:57

sent my letter asking for money owed received a reply saying that their charges are fair andthe charges have been raised correctly in line with the terms and conditions icon

of my accounnt and so they must stand.
what do i do next?

**Michael Browne** · 15th October 2006 18:12

Send the lba icon

here:
http://www.consumeractiongroup.co.uk...-consumer.html

PS Please stick to one thread otherwise it becomes impossible to follow your progress

**caro** · 17th October 2006 00:34

I have merged your threads as it easier for us all to follow your progress as Michael says. It would probably be a good idea to read the FAQ's and step by step instructions, as well as other threads so that you understand the process better. This will be particularly important when you come to do your court claim.

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