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    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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BMW MINI Cooper S Timing Chain Failure - ENGINE SEIZURE


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Travelling on the M25 at 9am lots of traffic, sudden and increasing knocking noise.

 

Indicated, changed lane and decreased speed but within seconds there was a bang and the engine light came on.

 

Engine stopped, but luckly managed to pull onto the hard shoulder.

 

Car was covered in oil around the sides and bumper.

AA towed car to garage.

Timing Chain Tensioner had failed so they carried out a compression test to check damage, which showed a failure on 1 of the cylinders.

 

Thinking this could be fixed they removed the exhaust manifold and found that the bottom end was completely ruined!

I purchased the car from new, now has 46,000 miles on the clock and mainly used for local journeys,

first three years BMW maintained and then well maintained by local BOSCH service centre.

 

It was only in the BMW service garage a few weeks ago for a recall on the turbo collant pump.

 

I have found lots of mini owners in the US with similar issues.

 

Any more in the UK?

 

If so please post.

 

We need to get BMW to accept there is an issue and recall.

 

The mini cost me £22k and is now worth £0.

 

CONSUMER ADVICE?

 

LEGAL ADVICE?

 

HELP!!!

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how old is the vehicle?

did you purchase it new from?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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ok poss getting near the SOGA limit them.

 

if BMW have admitted manu issues

 

as you say you need to find evidence

 

then you'll be covered for replacement.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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the bottom end was completely ruined!

 

Is that the bottom end of the exhaust or the bottom end of the engine ??

 

There are no BMW issued advisories for the camshaft and associated gear.

Edited by Conniff
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  • 2 months later...
What are the recommendations from BMW for changing the timing kit on a mini?

 

There aren't any recommendations from MINI UK in the service or owners manual. Mine was already replaced at 21K without them letting me know whilst it was in for break replacement.

 

I have since found lots of other owners with the same issue.

 

MINI UK know what is happening, yet refuse to do anything. It will take a serious injury or death before they do anything!

 

Get in contact if you have a similar issue.

 

paperhatftp @ me.com

 

Steve

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quote_icon.png Originally Posted by belfast4 viewpost-right.png

What are the recommendations from BMW for changing the timing kit on a mini?

 

Bottom end of the engine, behind the exhausted manifold.

 

What is, the recommendations for changing the cam chain ??

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Have you considered getting an independant enginneers report done, might be costly but will save you the cost of engine repair/replacement and possibly a succesful claim to BMW UK.

If I have been helpful please tickle my scales or better still contribute to CAG.

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  • 3 weeks later...
There aren't any recommendations from MINI UK in the service or owners manual. Mine was already replaced at 21K without them letting me know whilst it was in for break replacement.

 

I have since found lots of other owners with the same issue.

 

MINI UK know what is happening, yet refuse to do anything. It will take a serious injury or death before they do anything!

 

Get in contact if you have a similar issue.

 

paperhatftp @ me.com

 

Steve

 

Hi Steve,

My wife's Cooper S 07 plate has just been diagnosed needing a complete timing chain and housing, quote from garage ' good job you got it to us you could of had a complete engine failure, still going to cost close on £1000 though!!! When will Mini UK admit that there is a serious problem with timing chains on their vehicles?

Regards

John

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Hi!

 

I had an issue with my wife's 2007 MCS. We had the infamous "death rattle" so I took the car in to MINI. They diagnosed a problem with the chain, tensioner and other ancillaries and changed the lot. After an offer of "goodwill" from BMW, the bill came to around £600. I am currently in negotiations with BMW regarding this offer of "goodwill".

 

Of note is the fact that there is a class-action ongoing regarding this very issue in the US. In fact a law firm has even set up a website in order to bring in more clients to strengthen their case:

 

bmwminicooperclassaction.com

 

Naturally I'll be very interested to see how this turns out but it doesn't really help us poor Brits here & now.

 

Lastly, Does anybody know of anyone who has filled out a Vehicle Safety Defect Report for VOSA?

 

dft.gov.uk/vosa/onlineservices/vehicledefects.htm

 

Anyway, Good luck & I'll keep you posted...

 

Moi...

 

Ps Sorry that I'm too unimportant to post links...

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  • 3 weeks later...

I purchased a 2007 Mini Cooper a year last December from a mini dealer

- has been maintained well since purchase and is currently only done 55k miles.

 

Last week it began cutting out and losing power.

 

Was taken to a local garage - they reported a fault with the vanos unit and catalytic converter ( understandably the latter- which I have no issue with).

 

Garage reported that it required a new solenoid sensor and complete change of both vanos units and full timing chain kit - giving me a bill of £1 k plus.

 

They have told me today that a pulley from the water pump needs replacing.

 

Having read here that other customers have had trouble with timing chain I'm wondering whether this is an issue I should take further with mini.

 

I have contacted mini and they have asked for chassis number and number of dealership dealing with enquiry.

 

The problem is that the car was taken to a local garage for diagnostics- wondering if I have a leg to stand on??

 

I am also unsure whether the garage are also taking advantage of me as a customer as my knowledge of cars is limited.

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don't all forget

 

watchdog are covering the N47 timing chain issue, all filming has been done - on this weds !!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

All BMW are timing chain engines, there are normally not a serviceable part unless its making a tinny rattling noise which indicates the tensioner is on its way out.

 

Its not unheard of for a chain engine to go wrong but that many and the same car with less than 50K on the clock is VERY suspect......

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  • 2 months later...

After 6 letters to BMW customer service, they rang me recently and offered a full refund on parts (they had already given me 50% off labour (see earlier post for more details)). I settled as I couldn't be bothered any longer.

 

A bit more effort may have got a full refund but it's good to know that it's worth persevering to at least get something.

 

 

 

For info, my main points centered around:

  • Relatively new vehicle (under 6 years)
  • low mileage (around 40k at the time of the issue surfacing)
  • Timing chain is supposed to be non-serviceable
  • FSH with MINI/BMW & TLC/XL packages purchased
  • MINI supposed to be a premium (fight corporate with corporate) product
  • EU regs (fault within 6 years of purchase) & SoGA
  • Class-Action in the States on this very matter (no outcome as yet)
  • Safety issue (possibility of engine failure on outside lane of motorway)
  • BBC Watchdog (other BMW vehicles with same fault)
  • Potential for contact with VOSA

I also queried the responses I had to my questions, especially when I was told that certain info was private - how many recorded faults on this type of vehicle and so on. I suspect that a lot of my letters were not read in full but it's nice to have a basis on which to continue writing without undue repetition. I also made sure that I asked for a response and a refund at the end of each letter as I did not want THAT part of the letter to be missed.

 

Sorry if this info is overly long, I realise that a lot of it may be obvious but hopefully it's of help to some.

Edited by Death Rattle - MCS 2007
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  • 1 year later...
After 6 letters to BMW customer service, they rang me recently and offered a full refund on parts (they had already given me 50% off labour (see earlier post for more details)). I settled as I couldn't be bothered any longer.

 

A bit more effort may have got a full refund but it's good to know that it's worth persevering to at least get something.

 

 

 

For info, my main points centered around:

  • Relatively new vehicle (under 6 years)
  • low mileage (around 40k at the time of the issue surfacing)
  • Timing chain is supposed to be non-serviceable
  • FSH with MINI/BMW & TLC/XL packages purchased
  • MINI supposed to be a premium (fight corporate with corporate) product
  • EU regs (fault within 6 years of purchase) & SoGA
  • Class-Action in the States on this very matter (no outcome as yet)
  • Safety issue (possibility of engine failure on outside lane of motorway)
  • BBC Watchdog (other BMW vehicles with same fault)
  • Potential for contact with VOSA

I also queried the responses I had to my questions, especially when I was told that certain info was private - how many recorded faults on this type of vehicle and so on. I suspect that a lot of my letters were not read in full but it's nice to have a basis on which to continue writing without undue repetition. I also made sure that I asked for a response and a refund at the end of each letter as I did not want THAT part of the letter to be missed.

 

Sorry if this info is overly long, I realise that a lot of it may be obvious but hopefully it's of help to some.

Hi has any body contacted watch dog on this problem as we just got told by BMW that a noise coming from the engine was a hole in the flexi pipe and needed to repair it ASAP having done this we now a light on the dash board ( engine management light and now there saying it's the timing chain ?? I have had the car 3 years and is only done 58,000 miles and I drive it 20 miles monday to Friday for work and I have put more in to this car than its work really I think I was sold a lemon as am for ever putting money in to it I spent over £2000 last year in bills on it and now this I read that all US mini have been recalled why haven't the uk followed ??

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