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    • No I have not. I will probably do that
    • Based on ECP's previous, what will definitely happen is this. They will send more idiotic letters. After they will send a Letter of Claim, and it is essential that your brother replies at this point to this to show them he would be big trouble in court. Next it is highly likely (but not certain) that they will crawl back under their stone and that will be the end of the matter. The slight worry is that if they do do court it will seem a likely story to a judge that your brother has no connection to the ticket, when it was him who appealed and replied to the Letter of Claim.  Indeed I think it would seem the lot of you were playing games with ECP and with the court by getting unconnected people involved and then later deny they were involved. So be aware there is that slight risk. You talked about "a mess" in your first post, and you weren't wrong. Someone hires a car and gets a ticket.  There is an appeal.  Who appeals, the hirer?  No, the hirer's mate's son.  Obvious! There is an approach for help to a consumer website.  By the hirer?  No, by the hirer's mate's son's brother! This is so damn silly and totally avoidable. Anyway, it seems the decision has been made for your brother to carry the can so whatever consequences will ensue will ensue. 
    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
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BMW MINI Cooper S Timing Chain Failure - ENGINE SEIZURE


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Travelling on the M25 at 9am lots of traffic, sudden and increasing knocking noise.

 

Indicated, changed lane and decreased speed but within seconds there was a bang and the engine light came on.

 

Engine stopped, but luckly managed to pull onto the hard shoulder.

 

Car was covered in oil around the sides and bumper.

AA towed car to garage.

Timing Chain Tensioner had failed so they carried out a compression test to check damage, which showed a failure on 1 of the cylinders.

 

Thinking this could be fixed they removed the exhaust manifold and found that the bottom end was completely ruined!

I purchased the car from new, now has 46,000 miles on the clock and mainly used for local journeys,

first three years BMW maintained and then well maintained by local BOSCH service centre.

 

It was only in the BMW service garage a few weeks ago for a recall on the turbo collant pump.

 

I have found lots of mini owners in the US with similar issues.

 

Any more in the UK?

 

If so please post.

 

We need to get BMW to accept there is an issue and recall.

 

The mini cost me £22k and is now worth £0.

 

CONSUMER ADVICE?

 

LEGAL ADVICE?

 

HELP!!!

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how old is the vehicle?

did you purchase it new from?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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ok poss getting near the SOGA limit them.

 

if BMW have admitted manu issues

 

as you say you need to find evidence

 

then you'll be covered for replacement.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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the bottom end was completely ruined!

 

Is that the bottom end of the exhaust or the bottom end of the engine ??

 

There are no BMW issued advisories for the camshaft and associated gear.

Edited by Conniff
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  • 2 months later...
What are the recommendations from BMW for changing the timing kit on a mini?

 

There aren't any recommendations from MINI UK in the service or owners manual. Mine was already replaced at 21K without them letting me know whilst it was in for break replacement.

 

I have since found lots of other owners with the same issue.

 

MINI UK know what is happening, yet refuse to do anything. It will take a serious injury or death before they do anything!

 

Get in contact if you have a similar issue.

 

paperhatftp @ me.com

 

Steve

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quote_icon.png Originally Posted by belfast4 viewpost-right.png

What are the recommendations from BMW for changing the timing kit on a mini?

 

Bottom end of the engine, behind the exhausted manifold.

 

What is, the recommendations for changing the cam chain ??

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Have you considered getting an independant enginneers report done, might be costly but will save you the cost of engine repair/replacement and possibly a succesful claim to BMW UK.

If I have been helpful please tickle my scales or better still contribute to CAG.

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  • 3 weeks later...
There aren't any recommendations from MINI UK in the service or owners manual. Mine was already replaced at 21K without them letting me know whilst it was in for break replacement.

 

I have since found lots of other owners with the same issue.

 

MINI UK know what is happening, yet refuse to do anything. It will take a serious injury or death before they do anything!

 

Get in contact if you have a similar issue.

 

paperhatftp @ me.com

 

Steve

 

Hi Steve,

My wife's Cooper S 07 plate has just been diagnosed needing a complete timing chain and housing, quote from garage ' good job you got it to us you could of had a complete engine failure, still going to cost close on £1000 though!!! When will Mini UK admit that there is a serious problem with timing chains on their vehicles?

Regards

John

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Hi!

 

I had an issue with my wife's 2007 MCS. We had the infamous "death rattle" so I took the car in to MINI. They diagnosed a problem with the chain, tensioner and other ancillaries and changed the lot. After an offer of "goodwill" from BMW, the bill came to around £600. I am currently in negotiations with BMW regarding this offer of "goodwill".

 

Of note is the fact that there is a class-action ongoing regarding this very issue in the US. In fact a law firm has even set up a website in order to bring in more clients to strengthen their case:

 

bmwminicooperclassaction.com

 

Naturally I'll be very interested to see how this turns out but it doesn't really help us poor Brits here & now.

 

Lastly, Does anybody know of anyone who has filled out a Vehicle Safety Defect Report for VOSA?

 

dft.gov.uk/vosa/onlineservices/vehicledefects.htm

 

Anyway, Good luck & I'll keep you posted...

 

Moi...

 

Ps Sorry that I'm too unimportant to post links...

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  • 3 weeks later...

I purchased a 2007 Mini Cooper a year last December from a mini dealer

- has been maintained well since purchase and is currently only done 55k miles.

 

Last week it began cutting out and losing power.

 

Was taken to a local garage - they reported a fault with the vanos unit and catalytic converter ( understandably the latter- which I have no issue with).

 

Garage reported that it required a new solenoid sensor and complete change of both vanos units and full timing chain kit - giving me a bill of £1 k plus.

 

They have told me today that a pulley from the water pump needs replacing.

 

Having read here that other customers have had trouble with timing chain I'm wondering whether this is an issue I should take further with mini.

 

I have contacted mini and they have asked for chassis number and number of dealership dealing with enquiry.

 

The problem is that the car was taken to a local garage for diagnostics- wondering if I have a leg to stand on??

 

I am also unsure whether the garage are also taking advantage of me as a customer as my knowledge of cars is limited.

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don't all forget

 

watchdog are covering the N47 timing chain issue, all filming has been done - on this weds !!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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All BMW are timing chain engines, there are normally not a serviceable part unless its making a tinny rattling noise which indicates the tensioner is on its way out.

 

Its not unheard of for a chain engine to go wrong but that many and the same car with less than 50K on the clock is VERY suspect......

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  • 2 months later...

After 6 letters to BMW customer service, they rang me recently and offered a full refund on parts (they had already given me 50% off labour (see earlier post for more details)). I settled as I couldn't be bothered any longer.

 

A bit more effort may have got a full refund but it's good to know that it's worth persevering to at least get something.

 

 

 

For info, my main points centered around:

  • Relatively new vehicle (under 6 years)
  • low mileage (around 40k at the time of the issue surfacing)
  • Timing chain is supposed to be non-serviceable
  • FSH with MINI/BMW & TLC/XL packages purchased
  • MINI supposed to be a premium (fight corporate with corporate) product
  • EU regs (fault within 6 years of purchase) & SoGA
  • Class-Action in the States on this very matter (no outcome as yet)
  • Safety issue (possibility of engine failure on outside lane of motorway)
  • BBC Watchdog (other BMW vehicles with same fault)
  • Potential for contact with VOSA

I also queried the responses I had to my questions, especially when I was told that certain info was private - how many recorded faults on this type of vehicle and so on. I suspect that a lot of my letters were not read in full but it's nice to have a basis on which to continue writing without undue repetition. I also made sure that I asked for a response and a refund at the end of each letter as I did not want THAT part of the letter to be missed.

 

Sorry if this info is overly long, I realise that a lot of it may be obvious but hopefully it's of help to some.

Edited by Death Rattle - MCS 2007
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  • 1 year later...
After 6 letters to BMW customer service, they rang me recently and offered a full refund on parts (they had already given me 50% off labour (see earlier post for more details)). I settled as I couldn't be bothered any longer.

 

A bit more effort may have got a full refund but it's good to know that it's worth persevering to at least get something.

 

 

 

For info, my main points centered around:

  • Relatively new vehicle (under 6 years)
  • low mileage (around 40k at the time of the issue surfacing)
  • Timing chain is supposed to be non-serviceable
  • FSH with MINI/BMW & TLC/XL packages purchased
  • MINI supposed to be a premium (fight corporate with corporate) product
  • EU regs (fault within 6 years of purchase) & SoGA
  • Class-Action in the States on this very matter (no outcome as yet)
  • Safety issue (possibility of engine failure on outside lane of motorway)
  • BBC Watchdog (other BMW vehicles with same fault)
  • Potential for contact with VOSA

I also queried the responses I had to my questions, especially when I was told that certain info was private - how many recorded faults on this type of vehicle and so on. I suspect that a lot of my letters were not read in full but it's nice to have a basis on which to continue writing without undue repetition. I also made sure that I asked for a response and a refund at the end of each letter as I did not want THAT part of the letter to be missed.

 

Sorry if this info is overly long, I realise that a lot of it may be obvious but hopefully it's of help to some.

Hi has any body contacted watch dog on this problem as we just got told by BMW that a noise coming from the engine was a hole in the flexi pipe and needed to repair it ASAP having done this we now a light on the dash board ( engine management light and now there saying it's the timing chain ?? I have had the car 3 years and is only done 58,000 miles and I drive it 20 miles monday to Friday for work and I have put more in to this car than its work really I think I was sold a lemon as am for ever putting money in to it I spent over £2000 last year in bills on it and now this I read that all US mini have been recalled why haven't the uk followed ??

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