Thread: Koko's OH vs Barclaycard

Sent SAR 3rd October for my other half. Received his statements 10th October. Just like everyone else he had the standard "microfiche before May 2004" letter but the account wasn't opened until July 2004! Dummies.

Anyway text of the letter he's sending them tomorrow:

Thank you for your letter dated 7th October. I presume that this is a template letter sent generally to everyone requesting their data under the Data Protection Act, as you have made reference to the difficulties in retrieving statements held prior to May 2004, when I believe that this account did not commence until July 2004.

As requested in my Subject access request dated 3rd October I would be grateful if you would send me a true copy of the original signed agreement for the above account.

I understand that under the Consumer Credit Act 1974 (Sections 77−79), I am entitled to receive a copy of the credit agreement on request. I enclose a postal order for £1.00 which represents the fee payable under the Consumer Credit Act.

I understand a copy of the credit agreement should be supplied within 12 working days and that under the Consumer Credit Act creditors are unable to enforce an agreement if they fail to comply with a request for a copy of the agreement under these sections of the Act.

I look forward to hearing from you within the prescribed time frame.

Yours sincerely


Comments welcome. Koko

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