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    • In that case I don't think you'd have any grounds for a claim against the receiver, short of anything actually criminal. The receiver was appointed by the lender so any claim you make should be aginst them. How much equity do you reckon there was when they took possession? Realistic value less outstanding balance (including arrears).  This messing around makes me wonder even more if the property was wildly over valued. Normally a lender would sell and not really care if they got the best price so long as they covered the balance plus their costs. 
    • Hey @lookinforinfo I'm not sure, I don't believe he told them he's the driver. He must have selected an option saying that he's appealing on behalf of the driver or something of the sort. In more news, however, these wannabe thugs are back at it again. Honestly, what a joke. In the letter they sent before this it said they had made "2 attempts" and in this letter they said "4 attempts", I wonder what happened to the "3rd attempt" lol.  WhatsApp Image 2024-04-18 at 14.06.07_44abc9c8.pdf
    • Hi all, I purchased a car in January from Big Motoring World Leeds. At the time of sale I was shown a tab on the salespersons computer marked 'service history' and I was able to take comfort knowing that the car had been serviced on 3 occasions as the date, mileage and company was there on screen. Being a 3 and a bit year old car that, in my mind, constituted full service history 🤷‍♂️ Anyway, collected the car a week later. Once home I settled down to through the book pack etc. Opened the service history booklet and it was completely blank. In addition there were no invoices detailing that any services had been done. I duly contacted BMW and asked them to supply me with proof of service history. They responded saying that on their 'vehicle documentation checklist' I had ticked and then signed to the fact that I had seen the service history and that I was happy with it. I dug out this checklist and what it actually states is 'seen service history online' which I had in the showroom. BMW seem to think that this satisfies their responsibility in providing service history. The reality is that I don't have any proof that the vehicle has ever been serviced! For my own peace of mind I ended up paying for a service that satisfied the manufacturers maintenance schedule to the tune of £330. I even complained to the finance company that the vehicle contravenes the Sale of Goods act 2015 as l, in effect, ot is not as described. Amazingly they weren't interested and instead I just got an email stating that it's not illegal to sell a vehicle without service history and that servicing costs were part and parcel of vehicle ownership. I've since complained to the ombudsman and am awaiting to see if they can help. I have no issue with the car but the treatment and customer service has been the worst I've ever experienced. I don't really know what to do next as I really do feel aggrieved that I've had to pay to service a car that should have already been serviced. Can anyone point me in the right direction please? 🙏
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Jobseekers allowance and decision makers


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I was targeted by DWP staff after the Christmas holiday period for not having made enough effort over this period to look for work.

1. HR departments would have been on holiday so would not have been able to respond to my enquiries even if there were any jobs being advertised.

2. There were no jobs advertised in this period.

3. I did apply after the main Christmas week for jobs abroad as they were the only ones advertised.

4. My Personal advisor (DWP) queried my applying overseas. I explained I needed to fulfil the Jobseekers agreement. She then took a long time to scrutinise my logbook/ diary, went to a colleague to discuss my logbook, returned & claimed I had not made enough effort to look for work.

5. This was compounded by fact that I was not required to sign on 4 weeks over Xmas & New Year so could not be advised there might be a problem

6. To date the Decision makers have had my case for over TWO weeks and have not yet made a decision nor asked for any further information.

7. If they do find against me I will of course appeal but this should never have gone to decisions makers in the first place.

8. It is the fault of my Personal advisor, she did not have to refer this given the time of year and I do believe it is malicious.

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I was targeted by DWP staff after the Christmas holiday period for not having made enough effort over this period to look for work.

1. HR departments would have been on holiday so would not have been able to respond to my enquiries even if there were any jobs being advertised.

2. There were no jobs advertised in this period.

3. I did apply after the main Christmas week for jobs abroad as they were the only ones advertised.

4. My Personal advisor (DWP) queried my applying overseas. I explained I needed to fulfil the Jobseekers agreement. She then took a long time to scrutinise my logbook/ diary, went to a colleague to discuss my logbook, returned & claimed I had not made enough effort to look for work.

5. This was compounded by fact that I was not required to sign on 4 weeks over Xmas & New Year so could not be advised there might be a problem

6. To date the Decision makers have had my case for over TWO weeks and have not yet made a decision nor asked for any further information.

7. If they do find against me I will of course appeal but this should never have gone to decisions makers in the first place.

8. It is the fault of my Personal advisor, she did not have to refer this given the time of year and I do believe it is malicious.

I suggest that, when you receive an Official Letter from the Decision Makers, that you appeal as you suggest. However, there are a number of jobs portals available (ignoring the banal and malignant Universal Job Match) which, once you have registered, and upload a CV, can apply for jobs 24-7, 365 days a year except when the website is down.

 

It is possible that the JCP Clerk did not refer your case to a Decision Maker, or raise a Sanction Doubt.... some staff offer misinformation to candidates (such as suggesting that it is mandatory to sign up to Universal Job Match when it is not) simply to introduce a "State of Fear" amongst candidates.

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Hi benTen,

 

it was a problem we all faced over Xmas - hitting your job application targets. Most people probably did - especially if they had Internet access.

 

We all know that if you don't hit the agreed number of weekly job applications they will sanction you - so you made yourself a target I'm afraid - they won't let that go by without taking action.

 

Appeal by all means, and good luck.

 

PS - the misinformation around the 'universal job match site' is prevalent - I was told I had to register and I had to give access to my job advisor - both of which are untrue - but I did it to keep them from sanctioning me.

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Reply to Rebecca :She has referred it to the Decision makers as I got the letter stating this had been done and my benefit has been suspended for the period in question. Two weeks later I'm still waiting.My current benefit for last two weeks should have gone in today and I was told I had met the requirements. You are correct about the Universal Job Match site. They automatically include this in the Job Seekers agreement as if it is mandatory which it isn't & they dont like it when you inform them that you know it isn't and that they shouldn't be lying to claimants. I know I shouldn't provoke them but it still isn't right and they need to be stopped from this kind of behaviour. Wouldn't it be nice if they actually did their job and helped jobseekers find a suitable job. Thanks for your input.

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Reply to Lorraine: Yes I perhaps should have forseen this but did not believe they could be so stupid and petty. If i'm still unemployed next Xmas I will apply for something even on Xmas day!!! Still waiting to hear from the Decision makers ( now over two weeks) in meantime have not been paid benefit for those 2 weeks. I should have received this fortnights benefit (sorry JSA) TODAY as Im sure it should be paid in to the P.O. card account 2 days after signing and I was told that I had met the requirements this time so it should be there. Wonder if its not there tomorrow whether I can sue for breach of contract. (Any solicitors out there reading this let me know). Thanks for your input.

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Hi benTEN,

 

I hope you get your money. Breach of contract id an interesting notion - I'd love to see the face of a job advisor if you ran that past them. But you'd be on a hiding to nothing.... and more sanctions.

 

When I signed on again (after many years) I was wholly bemused by the system that is in place, especially the 30 minutes plus interview I get every time I sign on - a waste of time which always concludes with a depressing "let's have a look at the dir.gov.jobs website anyway" - and so another five minutes plodding through the worst jobsite on the web looking at jobs I had already viewed earlier in the week.

 

Hopefully you'll get the money you are due.

 

Signing on - what an eyeopener!

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