A 220 page introduction to all things consumer related by our own BankFodder.
Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.
For The Personal Attention of
The Managing Director/Proprietor/ or Managing Partner of
Ref: Vehicle Registration Number xxxx xxxx.
The situation regarding the conduct of your company is now causing me considerable distress, you have been in possession of my vehicle sinc xx xx xxxx and have failed to carry out works specified and paid for in advance, it is noted that you have denied taking a payment of £300.00 in payment for said works, this denial is refuted and will form part of litigation should you fail to remedy my complaints.
The company in the person of Mr. XXXXXXXX has also received further payments of £xx .xx on xx xx xxxx and you have still failed to complete the works therefore you must remedy this matter by the following action within 10 Calendar Days by some or all of the following actions.
1. Complete all outstanding works on the vehicle without further costs to me and return it in FULL Road Worthy Order. OR.
2. Return the vehicle to me at your cost and refund ALL payments made in full with no deductions.
Failure to remedy this matter as set out above WILL result in a county court Claim being raised for the full sum already paid plus all costs involved in the recovery of my vehicle. I may also seek redress for being denied access to and the use of my vehicle for a prolonged period.
Action in another court may ensue in regard to the £ 300.00 payment that the company has denied receiving.
Send this recorded delivery to the garage address if it is a Limited Company, also to their company secretary at their registered office.