Thread: getting even v Barclays/Woolwich

I'm new to this but feeling very empowered by reading through the site and learing of everyones success so far!

I'm about to start a cliam for fee's the Woolwich have added to our mortgage account (£40 a month for 10 months+) ...
BUT
We brokered the mortgage via Barclays, I approached the Woolwich 1st up to say I wanted the money back but they refer me to Barclays saying I must dispute it with them even though it's the Woolwich that levied the fee's against us..
Can anyone help/confirm who I should be speaking with and disputing the fee's with?

I presumed the Woolwich but they are adament it's barclays!!!

Thanks everyone....

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yeah try starting with the woolwich send your prelim letter asking to refund your money then your L.B.A, letters both allow 14 days each for them to come back to you then after that issue your claim through the county court ! letters can be found in the templates library also read some posts on the mortgage companies threads in other institutions they should help you !