Thread: Mallinson vs Barclays (timetable gone belly up)

Hello everyone this is my first post,

I started my claim sometime in April seeking to claim £450 pounds worth of charges. I kept to the timetable and reached the point where they offered me £125 'as a gesture of goodwill'. However this is where it falls apart after recieving the letter on 16 of May and given eight weeks to responed i moved house and started a new job and lost the orginal letter!! After moving and realising the letter was missing i attempted to have a re-print sent out, which Barclays said they couldn't find and last month they found it. I promtly called Karl Voller/his PA and told them that i was refusing the offer and would claiming for the full amount plus interest via the small claims court.

That's my story so far what i'm asking is whether the delay will hinder my chances when i go to court. I haven't filed my case yet and was waiting for advice before i went ahead. Your help and or advice would be greatly appricated thanks...

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I would write another letter before action, giving them 7 days to comply and then file small claims, you have already given then the time you should have but just to refresh their memories and to re iterate the fact you are willing to try and settle this out of court another letter before action would be a good idea!

Thanks Team,

Sound advice i sent the letter off yesterday giving them a further 14 days (due to the lateness of my response) i'll keep you all updated with my progress.