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Morning all!
This is my first post and I have been reading around the site as much as possible.
As there is a distinct difference between the personal and business accounts of Abbey can others please make that clear on their own threads it will make the hunting more accurate!!
On Abbeys business website the complaints address is;
Abbey Business Banking Centre
301 St Vincent St
GLASGOW
G2 5NB
So I will be sending my first letter today and see what happens
Just a point worth re-iterating because it comes up often is that when issuing claims the address of the defendant should either be your local branch (not the ones you use, the one nearest you) or preferably the registered office.
Personally i would opt for the registered office every time.
I believe this is irrespective of the type of account you have.
Glenn
Kick the shAbbey Habit
Where were you? Next time please
Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless
Abbey 2nd claim, two Accs - claim issued 30-03-07 Barclaycard - Settled cheque received
Egg 2 accounts ID sent 29/07 Co-op Claim issued 30-03-07
GE Capital (Store Cards) ICO says theyve been naughty
MBNA - Settled in Full
GE Capital (1st National) Settled
Lombard Bank - SAR sent 16.02.07
MBNA are not your friends, they will settle but you need to make sure its on your terms -read here Glenn Vs MBNA
Well I sent a letter to Abbey and one to the Halifax. The Halifax acknowledged my letter (they had to, I put it through the branch and demanded receipts, which I got!!). I sent the other to Abbey by registered post and still haven't had a reply. . The Halifax sent me ALL the statements for my account, 20years worth!!! (241 statements, is that a record anyone?).
So I will re-send to the Abbey <sigh> and send a letter to the Information Commisioner too.
Its been awhile since I've been here and a lot has happened. I got over £1500 back from the Halifax (about 75% of the total) and it only took about 4 letters.
With Abbey Business, I got back £400 and I was just about to dispute it when the whole business got frozen!
Now I'm in the process of getting PPI back from Halifax......