Thread: Hello peeps, just joined, time to fight the banks!

hi dj

i'm new too to welcome im with Lloyds tsb and i think their charges are outragous good luck in getting your money back

maxine

hello

my first post and i need help!

Capital One and the lewis group are driving me insane. I had a cc and was up to my £500 limit when i got made redundant. capital eventually froze the interest (after several requests) but its now at £950 after all their charges! They offered me a 50% reduction if I settled with them (and it could be paid in instalments) so I rang them and said yes. They said sorry youre too late £950 or nothing and we want it in full or we are transferring the debt to lewis's so I said do it.
I wrote to capital and said I wanted details of all charges (but they claim not to have had the letter - funny that!) Lewis's rang me and I told them what I had done and they have come back to me saying capital did not receive that request and want £5 per statement! Now I get monthly statements, the account is about 6 years old so thats £360 before I can even get started!

can they do this? I though there was a ceiling? I cant afford that sort of money!